JLL

Number of Developments

9

Ratings

4.59 Rating

Rating (based on 370 reviews)

Excellent

67.84%

Very Good

27.03%

Average

4.05%

Disappointing

0.54%

Very Poor

0.54%

JLL is an international professional services firm who specialise in real estate and investment management. It has operations in over 80 countries with nearly 300 corporate offices.

JLL developments

JLL currently have a number of their developments listed on HomeViews: The Horizon, One Eighty Stratford High Street and The Hub. These are situated across various London locations, including in Stratford, Greenwich and Harrow. The Horizon in South East London offers a collection of one, two and three-bedroom apartments with connections to the A2 as well as Deptford Bridge and St Johns Rail stations.

“The Greenwich neighborhood offers lots of open green spaces, proximity to the River Thames, and famous attractions like the Greenwich Observatory, so it’s a popular place to live. It’s also got excellent transport links, and residents of The Horizon have Greenwich, Lewisham and Elverson Road stations at their disposal. Lewisham provides National Rail links into London Bridge and Waterloo East, while the DLR at Greenwich and Elverson Road takes residents into Canary Wharf in under 15 minutes.” HomeViews Property Pro, The Horizon

JLL reviews

Are you living in a JLL development? Leave your review here so viewers can understand what it like to live there. If you can’t see your residential development listed on HomeViews, you can submit it here.

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JLL reviews

Reviews

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Showing 370 reviews

Disappointed :(

It’s with a heavy heart that I write this review, however after reading the last review on here I feel assured it’s now just not me feeling this way!
I moved into Duet in July 2022, full of excitement due to the glowing reviews I read.
Little did I know that the building has been taken over by a new management company and what an impact that would make.
Firstly, the rent is higher than I’ve ever paid, however the biggest selling point for me was the communal garden.  As a dog owner who has lived in other apartments without gardens, I wanted to be able to take my dog out at night in the safety of a garden, as opposed to being outside alone.
Since moving in, the garden has been closed off to residents at least 4-5 times due to problems with the door.  On the last occasion it was weeks before it was re-opened.  And now again, the door is blocked with an ‘out of service’ sign.
There is a huge lack of communication from the management team about the garden door issue.  Sure, we get emails to say ‘can the residents throwing rubbish out the window please stop’ (yes seriously!) and some more recent emails about dog owners not cleaning up after their dogs in the garden, with a threat from Duet to ban all dogs from the garden.  However when it comes to informing residents of maintenance issues, it’s radio silence.
Also, when moving in I noticed a sudden flurry of Duet staff members leaving, which of course raised concerns.  
I just feel for the rent I pay, I expected more from property and I that sadly it just doesn’t live up to the hype.  

Please tell us what you like and dislike about this area:

Pro’s – Very close to Sainsburys & great access to the tram
Con’s – some antisocial behaviour around this area of the quays (bikes recently have been stolen from the Duet car park)

Please share one thing (or more) which you wish you had known before you moved in:

That it was being taken over by another company & the effect that would have

How has the building management responded to any problems or issues you have raised:

No – I emailed JLL directly about the garden issue – no reply/acknowledgment to my email

2
Facilities
4
Design
3
Location
2
Value
2
Management
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Perfect Living

Modern, clear and tidy and innovative. Everything you need to have quality living.
Great management and the team are super friendly. Always available to help.
Great gym, reception and lounge area. key advantage of this property is that its fully managed. so you always have someone who will help and a team based on site. really unique.

Please tell us what you like and dislike about this area:

Great range and quality of local shops, restaurants, bars within 5 to 10 mins walk, Amazing views, perfect local and just outside local tram station. Wonderful view of the Quays and only 12 mins to the city center or even the Trafford center.

Please share one thing (or more) which you wish you had known before you moved in:

nothing, I asked all I needed. was provided with all in the information.

How has the building management responded to any problems or issues you have raised:

Always available and able to help. I have add an amazing experience so far. 100% perfect.

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Duet MediaCityUK, M50
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Perfect Location, 10-Minute Walk to Work, Zero Complaints

I’ve been living at the Duet for nearly a year now, and I couldn’t be happier with my experience here. From day one, it’s been a fantastic place to call home.

First and foremost, the cleanliness of the building is top-notch. The maintenance and housekeeping teams do an excellent job of keeping all the common areas and facilities spotless. It’s evident that they take pride in ensuring a hygienic and pleasant environment for all residents.

Another standout feature is the management team. They are incredibly professional, responsive, and friendly. Any concerns or issues are promptly addressed, making the living experience here remarkably smooth. They genuinely care about the residents and go above and beyond to make sure everything runs smoothly.

I would highly recommend the Duet to anyone looking for a comfortable and well-managed living space. It’s not just a place to live; it’s a community where you can truly feel at home. My year here has been nothing but positive, and I’m grateful to be a part of this wonderful community.

Please tell us what you like and dislike about this area:

Living in this area has been an absolute dream. One of the most significant advantages is the incredible proximity to my workplace, which is just a short 10-minute walk away. This convenience has not only saved me precious time but also made my daily routine much more manageable.

I honestly cannot think of a single downside to living in this area. It’s not just about the convenience of getting to work; the neighborhood itself is charming and has everything I need within reach.

The peace of mind that comes with living in such a prime location is truly priceless. I’ve had the opportunity to explore the local community, get to know my neighbors, and enjoy the vibrant atmosphere. It’s a place where everything just falls into place seamlessly.

In short, I feel incredibly fortunate to call this area my home. The proximity to work, the convenience, and the overall quality of life it offers are unparalleled. I can confidently say that I cannot think of a single bad aspect of living here; it’s an ideal place to reside, and I wouldn’t have it any other way.

Please share one thing (or more) which you wish you had known before you moved in:

How nice the neighbors are, how efficient and well isolated the apartments are. I cannot think in any bad thing

How has the building management responded to any problems or issues you have raised:

As explained above the bulging management are very friendly and they respond very quick and efficient to any concern that I could have

5
Facilities
5
Design
5
Location
5
Value
5
Management
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A wonderful place to live

The building looks very much like a well maintained, modern hotel. Furniture in the communal areas and flats does not look worn and nothing looks suspiciously cheap. Someone had taken care when deciding how the interiors should be decorated and furnished.

Duet has a WFH area with plug points and a coffee machine, a meeting room that can be booked out, a gym, post boxes and secure parcel lockers so none of your deliveries go missing. There is a mezzanine level with a smallish outdoor area with garden furniture and views over the water. Inside it also has a bookcase with a take a book, leave a book policy that is well worth a look.

The building management couldn’t be kinder or more helpful. It doesn’t matter what you ask, they always have an answer for you. If anything ever goes wrong – for instance the car park shutter breaking – they have someone coming to repair it straight away and keep residents informed by email of the problem and when it is fixed. Nothing is left out of service for long.

If you are looking for somewhere to move and are inundated with build to rent options, I’ve got to say that Duet is a head and shoulders above the others.

Please tell us what you like and dislike about this area:

Duet is in its own perfect little oasis. You have the quiet and tranquility of being just outside of the heart of town (plus views across three Erie Basin), but all the benefits of getting to Piccadilly in 20 minutes thanks yo the two tram stops (Harbour City and Anchorage) that Duet is between.

One tram stop up to Media City, or a 10 minute stroll away, you will find a range of pubs, restaurants, the Lowry and outlet centre. You really won’t be at a loss for things to do in the evening. There is also a Sainsburys Local a four minute walk away, so you never need to worry if you need a pint of milk or a quick tea.

The building itself also offers events, such as fortnightly drinks, quarterly socials, pilates and other fitness classes, and Christmas movie nights etc.

There are parking spaces available to tenants to rent, though it is not an enormous car park. If you have guests visiting, they can park at the Quayside car park for not an unreasonable amount. As a heads up for any driver, Manchester United match days can mean a lot of traffic around The Quays as people drive to and from games. As long as you know games are on, this I’d easily avoidable.

I have no complaints about bin collections or the cleanliness of the bin rooms at all.

I can also happily report that there are no issues of antisocial residents or people in the area. It always feels safe and quiet.

Please share one thing (or more) which you wish you had known before you moved in:

How excellent a location it is. You are wedged between two tram stops and are a 10 minute stroll from Media City. Depending on the flat, you can see Old Trafford, the Lowry, ITV and the BBC clearly from the window.

How has the building management responded to any problems or issues you have raised:

Yes, any issues we have had were addressed by the front desk on the same day and, if required, someone has come to make repairs on the following Tuesday.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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