About NU Living

Part of Swan Housing Group

NU Living is a design-led property developer working primarily across East London and Essex. It’s the in-house developer for Swan Housing Association and values ‘ethics and sustainability while still creating affordable homes with high standards.’

NU Living developments

Blackwall Reach is a large NU Living development that’s been created in partnership with Swan Housing Association. The property features one, two and three-bedroom apartments and penthouses with views of the River Thames, Canary Wharf and the West End.

NU Living reviews

“Thanks to a £300 million budget, London’s Blackwall Reach regeneration project is set to completely transform a 20-acre slice of E14. It’s so ambitious in scale that it’s been listed as the 50th largest regeneration scheme in the country by Planning magazine. Once home to Robin Hood Gardens, a 1960s housing estate, it’s being completely remodelled to create more than 1,500 new homes in Poplar, which is in the borough of Tower Hamlets. More than 600 of those homes will be affordable housing, 98 of which have already been completed at the site’s northern end.” – HomeViews Property Pro on Blackwall Reach

Find out more about NU Living by reading reviews from residents on HomeViews. If you can’t find a NU Living development listed on HomeViews, submit a new one here. If you live in a NU Living property, tell us what you think by leaving a review here.

Number of Developments

1

Ratings

3.51 Rating

Rating (based on 20 reviews)

Excellent

15.00%

Very Good

50.00%

Average

20.00%

Disappointing

5.00%

Very Poor

10.00%

Developments

MAP

Showing 1 development

NU Living reviews

Reviews

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Avoid if you can

Good – location
Bad – extremely poor execution, had cabinets falling off in the toilets, I have got bursted pipes in week 1, waited for 2 weeks for someone to attend. Had rubbish overflow until today, management didn’t reply to my emails after 6 chases and more than 3 months, had lifts locking people in, and broke down every other week, took management for than 6 months to locate someone to have a meeting.

Avoid if you can, too late for me

Please tell us what you like and dislike about this area:

Good location, walkable distance to canary wharf, good coffee shop, no parking, bin collection horrible, traffic noise manageable

Please share one thing (or more) which you wish you had known before you moved in:

This extremely poor management company, and the fact that we cannot replace them until all the units have been sold in this development, which is never in this economic situation (at least what they have told us)

How has the building management responded to any problems or issues you have raised:

Most recently, my wait for a response is 6 chasers within 3 months for no reply in an email.

3
Facilities
4
Design
5
Location
3
Value
1
Management
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Poor management

we really like the interior and the general design of the house. the main issue are the building and property management. it takes an average of 3 months to get anything done. we have lived in the apartment for almost 2 years and we still have unresolved issues. it is very normal that we need to chase swan at least 5 times before we hear anything back

Please tell us what you like and dislike about this area:

there are tons of restaurants and shops since we are located just 15 mins walk from canary wharf. travel options are great as there are plenty of bus and tube options to get into the city.

there barely any parking available so wouldn’t suit someone with a car. there are always trash issue – people don’t use the bins and just leave them out. there are some anti social behaviour in the neighbourhood and had many incidents of bikes getting stolen.

Please share one thing (or more) which you wish you had known before you moved in:

i wished i knew about the garbage problem. i think it’s more of a tower hamlet thing but the design of putting the bin right in front of the entrance was a poor choice. we had no idea about this until the building was complete

How has the building management responded to any problems or issues you have raised:

overall pretty poor. it’s really a hit or miss (more miss than hits) we still have pending issues and have been chasing for a few months but no action taken yet

2
Facilities
4
Design
4
Location
3
Value
1
Management
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Great location

The building has no residents facilities apart from concierge. The design however is well made and flats are quite spacious with good views of the wharf. The winter garden feature is nice but would be nice if we had a residents roof top garden. The concierge is very helpful

Please tell us what you like and dislike about this area:

The flats are on an amazing location!

Please share one thing (or more) which you wish you had known before you moved in:

There’s kids from a nearby development who hang out in our area

How has the building management responded to any problems or issues you have raised:

The take a long time to fix issues but they do get fixed

3
Facilities
4
Design
5
Location
3
Value
3
Management
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Building is good.

Building is good. People living inside the building is civilized and friendly. However in my areas the DRL is very close. So it might be little bit noisy at night when Train pass by. In general, the place was good and tidy. My apartment designing is very casual.

Please tell us what you like and dislike about this area:

E14 IS GREAT PLACE, YOU GET PLENTY OF SHOPS AROUNG AND VERY CLOSE TO THE STATIONS. PEOPLE AROUND HERE IS QUIET CALM AND KIND.

Please share one thing (or more) which you wish you had known before you moved in:

My landlord had provided necessary equipment for me, so that is good becuase i don’t need to buy it. Save alot of time.

How has the building management responded to any problems or issues you have raised:

My building management team is very kind and useful. They help us out how to find the place, how to register different bills and stuffs.

5
Facilities
5
Design
4
Location
3
Value
4
Management
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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