About Fortior Homes

Fortior Homes Limited was established in October 2016 by Stoke-on-Trent City Council to improve the availability and quality of private sector housing to meet rising demand. The companies owns and manages a range of properties across the city: both traditional and new-build, from one and two bedroom apartments to two and three bedroom houses .

Number of Developments

2

Ratings

3.79 Rating

Rating (based on 20 reviews)

Excellent

35.00%

Very Good

35.00%

Average

15.00%

Disappointing

10.00%

Very Poor

5.00%

Developments

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Showing all 2 developments

Fortior Homes reviews

Reviews

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Showing 20 reviews

Absolutely great location and design, cost is a bit high for the value though!

There’s no doubt that Claywork’s design is absolutely phenomenal, inside and out. However, I can’t say that the quality holds as well as it should. The kitchen isn’t as sturdy as it looks, and the appliances (washer/dryer, hob, etc…) are definitely not the best, even though they *look* great overall. I try not to nitpick, but I can’t believe they found a washer/dryer in 2021 that doesn’t have a screen that tells you how much time is left… I also had a leaky water meter that took about a month to get fixed… Aside from that though, everything else is great! 4/5

Please tell us what you like and dislike about this area:

One of the greatest perks of living in Clayworks is its location. You’re right next to the big Tesco, 10 min walk away from festival park, about 20 mins away from Staffordshire Uni. It’s just great for me personally to be within walking distance of everything I need.

Please share one thing (or more) which you wish you had known before you moved in:

Management could be frustrating at times, but it’s great living here nonetheless.

How has the building management responded to any problems or issues you have raised:

The building manager changed a few times over the past year. It was awful at first, but at the moment it’s all great! Aside from the fact that I had to wait over a month to get a water leak fixed (granted, it was the contractor’s fault I think, but still…), my interactions with management have been great so far.

4
Facilities
5
Design
5
Location
4
Value
4
Management
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Great place to live, enjoyed it.

The design is alright, not much colour would be great to add some colour, I understand clay works is meant to represent the industrial look but that seems like an excuse to not add colour. Facilities are just a garden with patchy grass and a small social room with a couple of tables. The Smithfield management really missed out on adding a cafe, barbers and a bar to the empty lots underneath Clayworks but decided to opt for “hot desking” Either way I’ve enjoyed living here and it’s been great.

Please tell us what you like and dislike about this area:

Location of big brand shops great, location of local shops poor. We could have had an amazing shop across the way but they chose to add “hot desk spaces”. Parking is offered by the council for a staggering £50 a month..(The “Smithfield estate manager” gets to park 2 of their cars outside of the building with no fee?)

Please share one thing (or more) which you wish you had known before you moved in:

Neighbours complaining 24/7, people not picking up after their dogs and a lot of parcels being stolen at the start of the year (2021)

How has the building management responded to any problems or issues you have raised:

They’ve been great. Every issue I’ve had has been resolved pretty quickly.

3
Facilities
3
Design
5
Location
3
Value
2
Management
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The flats design is very modern and simple

The flats design is very modern and simple with white and black theme predominately white. facilities are great with a new washing machine and dishwasher, would ideally like more plug sockets so can change where the TV is positioned in the flats. property management is good but can come at inconvenient times if you have a 9 to 5 job. The lovely Michelle sorts all the post and makes sure people are able to get there parcels and deal with issues.

Please tell us what you like and dislike about this area:

The flats are very modern and have been painted in a white colour, you have Hanley bus station and stoke station that allows you to travel easily and have potteries that even though is very empty at the moment in next couple of years with redevelopment will become better.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i knew before moved in to have thing for the wall as the flat looks empty with out decoration on the walls.

How has the building management responded to any problems or issues you have raised:

When first moved in there was a delay getting issues addressed but they are a lot better now and have a quick turn around

3
Facilities
4
Design
4
Location
4
Value
2
Management
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You will want to avoid living here.

Design on the development is alright. It looks nice since it’s new at the moment, but that’s about it. The gates built to secure the courtyards are terrible, since they rely on people closing them manually. They can always be heard when opening/closing and if your house shares the same wall as the gate, then be prepared to feel the vibrations. The locks might as well not be there as people can just push the gates open. My courtyard is connected to another courtyard via a walkway, so if both sets of gates aren’t closed, then how secure can it be? One of the neighbours had their motorbike stolen within a couple months of living here. I’ve also had people trying to walk into my back garden and someone came in whilst I was in the back garden to use my bins (FYI, that’s still trespassing and you should take your rubbish home).

Please tell us what you like and dislike about this area:

Local shops are a bit overpriced, but it’s only a short walk to Hanley centre where there’s a better range of shops, including restaurants and bars. Hanley centre is quiet and I would avoid hanging around late at night due to the unfriendly drunks and crackheads near the bus station. Public transport is convenient but the buses aren’t on time often. Parking is allocated and labelled on the bays and some of the neighbours do abide by this. The bays on the street itself are owned by council and require a parking permit (not that anyone has one) and those spaces are always contested because why park in your allocated space when you can park on the street? Bin collections are always on time, but some people place their bin to obstruct the driveways into the courtyard. Some people forget to pull their bins back after collection, so you will always see a stray bin on the street for a couple of days. Anti-social behaviour is common and I have had people ringing my doorbell at 3am in the morning for fun. Traffic noise isn’t bad if you have your windows all shut. Police/ambulance/fire sirens are frequently heard since we are close to the stations. Late night/early morning you can hear some drivers speeding down Lichfield Street with their upgraded engines.

Please share one thing (or more) which you wish you had known before you moved in:

YMCA centre is a couple streets away so be prepared for anti-social behaviour and homeless people from Hanley centre tend to come take shelter in the courtyards during the winter.

How has the building management responded to any problems or issues you have raised:

I raised issues/repairs in Apr/May 2021 and my issues were finally fixed by the builders in Jan 2022. By that time, I had accrued a long list for them, which they did fix all in one go. So I would sum up by saying, it’s a slow process.

1
Facilities
1
Design
1
Location
1
Value
3
Management
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