CompassRock

Please tell us about the good and bad aspects of living in your local area:

Train tickets very expensive, high level of antisocial behavior. The only local shop is Sainsbury . Other shops are in deep Croydon which is not a safe area especially at night.

How has the building management responded to any problems or issues you have raised:

There are lots of issues in the building but when you report it they won’t deal with it and they will treat you as a nuisance.

Please share one thing (or more) which you wish you had known before you moved in:

That this place is soo poorly managed and that there is such a high level of antisocial behavior.

Please tell us about the good and bad aspects of living in your local area:

Vantage Tower sits in an enviable location, right by the water across from Ocean Village Marina. Beautiful. Access to the city is by a short journey just across Itchin Bridge (£1.20 toll each way for cars), and Woolston train station has great connections into and beyond Southampton and Portsmouth. Woolston itself is not a great place. A lot of antisocial behaviour and thefts. That’s definitely a negative.

How has the building management responded to any problems or issues you have raised:

Yes. An issue was reported and resolved the very same day. Consistently great service.

Please share one thing (or more) which you wish you had known before you moved in:

I hadn’t appreciated the absence of adequate ventilation before I moved in, nor the thefts from the local area. I would say that the car park management company are the worst I’ve experienced, but this is clearly out of the control of Compass Rock/Vantage Tower.

Please tell us about the good and bad aspects of living in your local area:

Right next to the station and great location .

How has the building management responded to any problems or issues you have raised:

They have helped me with issues lidge fire alarm keys ect

Please share one thing (or more) which you wish you had known before you moved in:

I would say the amenities are very good gym working space all that well worth the £££

Please tell us about the good and bad aspects of living in your local area:

The location is excellent, getting to and from East Croydon is very easy and the building is right opposite the station.

How has the building management responded to any problems or issues you have raised:

No response even after reaching out privately to solve issues amicably

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the 'luxury' experience requires residents to be their own advocates. Security: Don't just trust the standard key card access; many of us have had to invest in secondary door locks for peace of mind. Due Diligence: If you are a light sleeper, test the noise levels of the lifts and appliances before committing to a unit. Paper Trails: Be extremely thorough with documenting your move-in and move-out dates, as administrative errors on final billing statements can be a real headache.

Please tell us about the good and bad aspects of living in your local area:

The location is a major plus, with everything you need close by. The main downsides for me are the limited parking and the fact that not all the lifts are always working, which can be frustrating at times. But overall, it’s been a comfortable place to live and I’ve enjoyed my time here.

How has the building management responded to any problems or issues you have raised:

Whenever I’ve had any maintenance issues, they’ve been dealt with quickly, which I really appreciate.

Please share one thing (or more) which you wish you had known before you moved in:

The main downsides for me are the limited parking and the fact that not all the lifts are always working, which can be frustrating at times. But overall, it’s been a comfortable place to live and I’ve enjoyed my time here.