About City & Country

Lovely design both externally and internally, hallways and common rooms are beautifully decorated. Great facilities, spacious parking lot & seating areas out in the garden. Property management is great as well, effective communication and easily available.

Sold as being a prestige development with excellent facilities and estate management the dream has not been fulfilled. Some alleged construction faults have still not been addressed and where action has been promised extreme delays have been experienced. Alleged construction faults have all been handed over to the estate management company to resolve under tenant service charges. The developers are hanging onto control of the estate through unusual terms in the Articles of Association of the RMC and the promised hand over to tenants for them to manage has not and probably will never occur!! This is extremely disappointing and against best practice. The estate managing agents have not performed well and routine maintenance is not carried out in a timely manner. The estate needs better management and is beginning to look dirty and not properly
maintained. The control of all this is in the hands of the developer who it would seem on the face of it, and allegedly, are not resourcing these activities adequately seemingly in order to keep service charges low for possible fear of not being able to sell remaining properties. Our estate wide heating was repeatedly breaking down and maintenance records strangely seem to have disappeared. We were left with large bills to replace a heating system that broke down well ahead of its expected lifespan. The tenants need a right to manage for the tenants association to sort out this poor state of affairs and we the tenants need to directly manage the estate as all other Leasehold properties seem to do.

Please tell us what you like and dislike about this area:

Excellent location and access to city amenities Anne local shops. Bristol is an amazing place to live with all the wonderful entertainment, superb restaurants, bars, museums and theatres. Transport links are extremely good with good bus services and a short walk to the mainline station. Parking on street is a problem with a number of reported incidents around the area but this unfortunately is consistently with expectations of an inner city area. There have been incidents of antisocial behaviour that are slowly being controlled and police have acted quickly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

That the articles of association of the RMC mean that we will never have complete control of the management company and control our own property management. That C&C would remain in control of the building until legislation changes.

How has the building management responded to any problems or issues you have raised:

The property management company has responded either slowly or by referring major issues to the RMC that is controlled by the developer. RMC issues seem not to be funded in a timely manner. There is no continued update on the progress of issues or expected resolution times.

2

Facilities

4

Design

5

Location

2

Value

1

Management

The development? Location wise, superb. The running of it, don’t even go there. That woman is the most impertinent person I have even listened to. She has no interest whatsoever to what is happening. Only money oriented. Whoever wrote those high reviews must be related to her.

Design and quality is 10/10, Some private parking available.. street parking limited.
Purchase side is really helpful and quick, only issue I’ve had is management and getting small problems sorted, hopefully that’s going to improve but overall really an amazing place to live