In general the building and communal areas are easy to navigate and are kept immaculately clean and tidy. Recently contractors have inspected the building and are soon to make repairs, including the replacement of a window that was broken when I moved in (broken soon before the previous tenant left). The front desk staff are amazing, and are the main reason for why I am willing to write this review. They have secured all deliveries of mine. The James has an app for viewing scheduled payments, and announcing events. It is reasonable to be concerned about systematic errors that all apps are vulnerable to, however the staff have rectified all issues and concerns so far. My only criticisms are the lack of air conditioning in the gym, and a strange limitation put on use of the internet. The James has a policy where each room may only have one device connected to the internet, with the option to pay for more devices. I do not have an issue with limiting use of the internet this way, and so far I have not suffered any issues with my connection, however the number of times you may change your connected device is limited to 8 times. This means you cannot change between using WiFi on your laptop, then on your phone at will. What happens when all the device changes are spent is not clear. The internet provider, ASK4, did not explain what happens when asked. I am yet to bring this up with the front desk at The James. Coming from someone who has lived in Liverpool for over 10 years, and has lived in 2 other city centre residential buildings, The James is modern, and far exceeds expectations in terms of service and value.
Please tell us what you like and dislike about this area:
The variety and quality of shops close by is reflected by what is available in the Liverpool One shopping complex, located next door to The James. Transportation around the city is not a concern as one can walk from one side to the other in 30 minutes, and the streets are kept very tidy. Transportation routes to outside of the city is very good, especially to other major city’s via Avanti rail from Liverpool Lime Street. The Old Bank pub opposite The James occasionally has loud live music, however this is only on Fridays or Saturdays, and ends before midnight.
Please share one thing (or more) which you wish you had known before you moved in:
There is no HDMI cable input on the TV that is mounted on the wall of my apartment, with seemly no option to remove it.
How has the building management responded to any problems or issues you have raised:
As fast as is feasible, and with evident progress.
