About Muir Homes

Muir Homes is a family-run house builder, committed to delivering new homes for sale across Scotland. Muir Homes has more than 40 years of experience building communities of new homes in Scotland, with a focus on innovation and development.

Number of Developments

5

Ratings

3.54 Rating

Rating (based on 34 reviews)

Excellent

23.53%

Very Good

38.24%

Average

20.59%

Disappointing

11.76%

Very Poor

5.88%

Developments

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Showing all 5 developments

Muir Homes reviews

Reviews

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Showing 34 reviews

It’s… fine.

The development seems to cut a few corners compared to others between Aberdeen and Dundee – there is nothing fancy here in the developments design or amenities but I feel that’s reflected in the house prices which are generally fair compared with developments in surrounding towns.

The homes are certainly not finished to a high standard though it they are adequately done.

There was a number of issues picked up during the snagging period, not all of them have been resolved to my satisfaction but dealing with Muir Homes customer service was too much of a hassle.

A pity that Muir homes is doing the bare minimum for ‘green’ incentives. Early houses didn’t have solar, the new ones have a bare minimum that wouldn’t give much return or benefit from.

Please tell us what you like and dislike about this area:

Laurencekirk is a small, quiet town. There are a few shops, pubs and takeaways within walking distance. There is a train station on the Aberdeen to Dundee line, buses go between Montrose and Stonehaven. Within the town there is a lot of on street parking as many old houses don’t have driveways or garages so the traffic can be a pain. Generally a quiet area though, not much anti-social behaviour.

Please share one thing (or more) which you wish you had known before you moved in:

That you’ll spend a large amount of time chasing up Muir Homes for issues relating to your new build.

What is the best feature of your home:

Quiet, great location if you’re prepared to commute or work locally, excellent views.

4
Facilities
4
Design
3
Location
3
Value
2
Management
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The development is still ongoing, but generally has a nice vibe about it

The development is still ongoing, but generally has a nice vibe about it. From any outsiders perspective, it’s generally nice looking, in terms of layout and the fact that each house doesn’t look the same. It could do with better maintenance and hopefully the play park will take shape soon. However, I wouldn’t purchase from Muir Homes again on the basis of poor build quality/ finish and their attitude to resolving issues is appalling. I would definitely look to spend more next time on higher quality build within a smaller development, where the builder has taken pride in their work.

Please tell us what you like and dislike about this area:

Friendly neighbourhood, lovely walks nearby, superb butchers, nice wee cafe/ bistro, two main grocery stores, two decent pubs and Indian restaurant, 30/40 min drive between two large cities. Can’t think of any bad points other than the train times aren’t the greatest.

Please share one thing (or more) which you wish you had known before you moved in:

Building regulations, Muir Homes build quality and aftercare service.

What is the best feature of your home:

The grey half masonry brick at the front of the property.

2
Facilities
3
Design
5
Location
3
Value
2
Management
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Great development in a brilliant location, not so great customer service

The design layout of the estate is great, pavements run throughout the whole development meaning it’s safe and spacious for those who live here. There’s no facilities in the development other than a park which is currently being built. There’s walking links to the local woods and is within walking distance of all shops/parks/establishments .

Our home was a show home so it was already built and ready to go when we purchased it, no issues on that side of things. All items not included were removed before move in day and had a tour of the house and explanation of how to use everything before key exchange day.

Please tell us what you like and dislike about this area:

Laurencekirk is a lovely area to live, there’s a couple of smaller supermarkets, many shops including a hardware store, hair dressers, beauticians, butchers, a cafe selling delicious food, 2 gyms, several take away establishments and 3 pubs. Not to mention numerous parks for the kids as well as an amazing soft play. The railway station provides transport links across the country with buses providing transport to local areas. Street parking is fine, no noise in the estate and such a friendly environment.

Please share one thing (or more) which you wish you had known before you moved in:

How bad muir homes post sales customer service is. Great houses, great development and area but brace yourself for the difficult period of trying to get anything fixed!!

What is the best feature of your home:

The view from the back of the house looking over the hills, it’s gorgeous in the summer time. The gardens are really spacious which is a real bonus especially with kids and we are always out in the summer.

3
Facilities
5
Design
5
Location
4
Value
1
Management
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Customer care for snagging has been a huge let down

House finish is to a high standard however customer care for snagging has been a huge let down. Waited over 1 year to get front door the correct colour with nothing but excuses to why they couldn’t do it with customer care doing the bare minimum and giving out excuses to do with covid but prioritising council houses on the estate, was a case of got your money and move on to the next , no turf for months with gaps under fence allowing pets to escape, poor finish to external joins on the front of the house being covered with mastic, also joints in garage left open with at least 30mm gap which was just filled with silicone. Pipe work being wall in bathroom was completely loose with no fixings allowing it to bang of the walls ,Over all house finish was average just a massive let down by management and customer care.

Please tell us what you like and dislike about this area:

Easy to commute.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of communication involved when getting snagging completed

What is the best feature of your home:

Kitchen options , although ours was an extra cost of £750

3
Facilities
4
Design
4
Location
4
Value
2
Management
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