About Mersey Investments Ltd.

Mersey Investments Ltd. are a property developer involved in both domestic and commercial building construction. Based in Merseyside, they have developments across the UK. One of their developments, Alexandra Tower, L3, is nestled on the River Mersey, Liverpool. With 24 hour concierge service and riverside views, Alexandra Tower comprises of 201 apartments on 27 storeys.

Number of Developments

1

Ratings

4.19 Rating

Rating (based on 25 reviews)

Excellent

44.00%

Very Good

40.00%

Average

16.00%

Disappointing

0.00%

Very Poor

0.00%

Developments

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Mersey Investments Ltd. reviews

Reviews

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Alexandra Tower

The building it’s self is in a prime area of liverpool. The views are amazing from my appartment here. The concierge staff are really nice here. Almost everything in this building is spot on, the lifts are just a major let down. 1/2 car park lifts are almost always not working, currently, the left car lift has been broke for the last 4 weeks. The lifts inside the building also break a lot with maintenance doing poor jobs on them, not thinking about the long term too much. Otherwise, the building is spot on.

Please tell us what you like and dislike about this area:

I have a parking space at Alexandra tower. The car lifts are always breaking and we have been down to 1 lift for the last 4 weeks. Also problems with the lifts in the main building, breaking often.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about how poor the lifts are here, I would have still moved here though.

What is the best feature of your home:

The view is definitely the best feature of our home.

2
Facilities
2
Design
5
Location
4
Value
2
Management
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Mixed bag

Great concierge team. Friendly and helpful. Cleaner does a great job.
Great location. Walking distance to supermarkets, shops, restaurants cinemas etc.
Building management and upkeep is really poor.
Post collection is really useful, bin collections regular and reliable.

Please tell us what you like and dislike about this area:

Great location. Walking distance to everything in town and good transport links for anything further.

Please share one thing (or more) which you wish you had known before you moved in:

Maintenance isnt a priority. Building management just don’t care

How has the building management responded to any problems or issues you have raised:

Living City. Absolutely useless. Many apartments have serious leaks from exterior windows and doors, these have not been fixed for over 2 years. Water literally pours into apartments.

Car lifts break regularly trapping residents cars either in or out of the building.

Had to wait months to be reimbursed after having to move out for two days as water was turned off. Repeatedly lied to by management about delays to payments.

3
Facilities
3
Design
5
Location
3
Value
1
Management
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Alex Tower

Issues with maintenance being carried out. Many flats have windows which cannot open due to damage, this has not been fixed in nearly a year.

Car lifts are out of service too often and cannot be relied upon.

Concierge team are excellent, really knowledgeable and helpful.

Please tell us what you like and dislike about this area:

Great location.

Please share one thing (or more) which you wish you had known before you moved in:

Maintenance issues take too long to fix or are never fixed.

How has the building management responded to any problems or issues you have raised:

No action taken to fix issues with windows. TV system is poor.

3
Facilities
4
Design
5
Location
3
Value
2
Management
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NO BETTER THAN LIVING BY THE DOCKS !

the design is just wonderful, the structure of the building and the way it has been built is just an art!, even the division of the rooms in the flat is just on point, no words can describe also how impressed I am with the location and views! I would recommend it to every one!

Please tell us what you like and dislike about this area:

Peaceful place to live at! nice neighbour hood , great concierge

Please share one thing (or more) which you wish you had known before you moved in:

I wish I have known this fish restaurant underneath our building ! so I could have eaten from way before haha!

What is the best feature of your home:

the views and the easy access and so helpful concierge

5
Facilities
5
Design
5
Location
5
Value
3
Management
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