About Jones Homes

Please tell us what you like and dislike about this area:

Hade Edge is a very quiet village, other than the wind and occasional animal noise it is a very peaceful area. There is a lovely local pub and a farm food store which has the essentials. The only thing lacking is a convenience store, however that may detract from the charm of the small village.

Please share one thing (or more) which you wish you had known before you moved in:

The area isn’t the easiest to walk if you have a pram (like us). There are tons of walks though and it’s a beautiful area to live.

How has the building management responded to any problems or issues you have raised:

Yes and resolved quickly and efficiently. No issue has been turned away and always done with a smile.

Please tell us what you like and dislike about this area:

Location is good, reasonable distance from the town centre and necessary amenities, the new link road has made this a great spot to live travel wise.

Please share one thing (or more) which you wish you had known before you moved in:

Unsure.

How has the building management responded to any problems or issues you have raised:

Communication very poor unless about something they can dismiss by email

Please tell us what you like and dislike about this area:

Tandum parking can be a bit tricky given we both work and have little children so swapping cars isn’t always easy! Not much off road parking for visitors either.

The area is lovely, minimal traffic noise our street is really quiet.

Please share one thing (or more) which you wish you had known before you moved in:

More about behind the scenes work as a lot of our issues came from plumping etc and things that couldn’t be seen on a viewing

How has the building management responded to any problems or issues you have raised:

Overall really good, our shower wasn’t plumbed correctly which left to a leak in the living room ceiling, this was resolved fairly sharpish. We’ve had a few other issues such as plumping and flooring which have all been resolved however not always easy to contact

Please tell us what you like and dislike about this area:

The area has good amenities close by and great links to the major motorway networks. The schools in the area are good.

Please share one thing (or more) which you wish you had known before you moved in:

That’s the build quality of the Jones homes was so poor and that their aftercare/customer service was so poor

How has the building management responded to any problems or issues you have raised:

With ignorance and lack of any empathy or care. Could not be less interested in resolving ours and our neighbours numerous issues