About Capital & Centric
Capital & Centric farm up ways to turn unloved land and buildings into new places. Capital & Centric believe in creating sustainable change not just in the communities they create but also in the way they give back.
Beautiful but with room for improvement
Phoenix is a beautiful and stylish building inside and outside. The apartments are intelligently designed, providing plenty of storage while still feeling like large spaces. The decor is beautiful and all fixtures appear to be good quality from decent brands. However, the sound proofing in the building is poor – if you stand inside the corridors you can hear everything going on inside the apartments. The building has decent security with fob entrance, but could be improved with lighting outside the building (its very dark at night). Bike store is much appreciated. There is a waste room that is supposed to have recycling facilities, but after a year of the building being open, there is no recycling available, which is a major problem. The building is kept very clean by the very friendly caretaker, Kay. The concierge, Paul, who is based in the Crusader building next door, is lovely and very helpful. Aside from this Urbanbubble, the property managers, are uncommunicative, unhelpful and leave issues unresolved for months – a lot of overpromising and under-delivering.
Please tell us what you like and dislike about this area:
Great location in an up and coming part of town. Easy access to the tram and rail network at Piccadilly Station. The tram goes right past the building, but you get used to the noise. Ancoats and New Islington and Northern Quarter neighbourhoods are less than 10 minutes walk away, so great for bars, restaurants and entertainment. The street is quiet but does suffer from some anti-social behaviour, and littering, due to being close to an area known for drug dealing and prostitution, and is also on a direct route to the Etihad Stadium, so there’s a lot of people traffic on a match day making a mess. There have been several attempts for outsiders to try and get in the building, but no success so far. Most of the time its fairly peaceful, however, construction projects are starting up around the building, so there is an increasing amount of construction noise and debris occurring.
Please share one thing (or more) which you wish you had known before you moved in:
There are new builds going up all around the property, on every side. I was not informed of this during the sales process.
How has the building management responded to any problems or issues you have raised:
Urbanbubble are slow and unhelpful at resolving issues. Since I moved in, I have raised multiple issues and none have been fully resolved. They promise to get back in touch about issues, but generally don’t, which has left me to repeatedly chase them about issues.
3
Facilities
4
Design
5
Location
4
Value
2
Management
