A guide to living in East London

Please tell us about the good and bad aspects of living in your local area:

Very far from central London, there is no much around here and outside the private estate the area is quite poor

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the wind Creaking noise and also about the noisy DLR passing nearby

What is the best feature of your home:

I am not sure given how poor the living experience has been

Please tell us about the good and bad aspects of living in your local area:

Nothing bad to say at all. All staff were very helpful and accommodating. Easy to contact and always polite and replied to us very quickly. We felt very much at home there and everyone was brilliant. Very close to DLR, shops and a few restaurants. Would definitely stay there again

How has the building management responded to any problems or issues you have raised:

Not that there were any issues to report really but any minor ones were always dealt with immediately

Please share one thing (or more) which you wish you had known before you moved in:

Honestly cannot think of anything negative. The location of Millet Place is perfect with the Barrier Park being very close by. DLR and bus service ces also very close by too.

Please tell us about the good and bad aspects of living in your local area:

We love the local area and there’s so much choice for shopping and food. The area is so well connected an easy to get to.

How has the building management responded to any problems or issues you have raised:

Any issues we’ve had so far have been handled really well.

Please share one thing (or more) which you wish you had known before you moved in:

The amenities are amazing, however any guests or visitors are not able to use these which is slightly annoying when you have family or friends coming to visit.

Please tell us about the good and bad aspects of living in your local area:

The area is really nice quiet and has good transport links. I would recomend for profesionals who work in central London. If you can rent or buy here through a company thats NOT Notting Hill Genesis or Folio I would highly recommend this!

Please share one thing (or more) which you wish you had known before you moved in:

Below is my experience still ongoing as of April 2nd 2026 (I moved out in March!) "I moved out on March 16th, but the exit process was a nightmare of NHG’s own making. The Property Manager (Masefan Agera) failed to show up for the agreed check-out appointment and ignored all calls. When she finally called the next day, she actually shouted at me, blaming me for her own missed appointment. She only retracted her aggression once I informed her I had the entire timeline logged. Despite confirming in writing that I vacated on March 16th, NHG has: Disabled my account access so I cannot manage my finances. Unauthorized Charge: They then charged me £1,177 for April rent for a property I don’t live in. Withheld Funds: They still owe me a pro-rata refund for the last 15 days of March. I had to escalate this to the CEO (Patrick Franco) and the Operations Manager (Sabrina Campbell). Instead of an apology or a refund, Sabrina Campbell attempted to dodge accountability by telling me it was "my responsibility" to cancel the payment—while in the same breath confirming they had disabled my account so I couldn't access it! This negligence has put me in a desperate position, leaving me without the rent money for my new apartment. NHG’s leadership needs a total overhaul; if this is how Patrick Franco manages the company, they are failing on every level. They are quick to take your money but will ignore you and shout at you when they owe it back."

What is the best feature of your home:

The flat was nice modern and spacius, area was private and clean/maintained regulary

Please tell us about the good and bad aspects of living in your local area:

Open spaces and gym and security available all the time which feels so safe at the place. PARKING is a huge problem and expensive on site parking when you have small kids no joy.

How has the building management responded to any problems or issues you have raised:

Building management are excellent but never got any positive response from the Granger plc regarding the parking issue

Please share one thing (or more) which you wish you had known before you moved in:

Parking is not free onsite for resident and charging £150 without any discount is a big drawback