A guide to living in Poplar

Please tell us about the good and bad aspects of living in your local area:

The local area around Balfron Tower has a nice mix of shops, cafés and restaurants, though not everything is right on your doorstep — you sometimes need to walk a bit further for variety. The transport links are very convenient with the DLR and buses nearby, which makes getting around London easy. The street itself is generally quiet, with occasional traffic noise but nothing too disruptive. Parking is limited, but bin collections run smoothly and the neighbourhood feels safe overall.

How has the building management responded to any problems or issues you have raised:

Any issues I’ve raised have been dealt with quickly and professionally. the Resident Host Team has been especially helpful and approachable.

Please share one thing (or more) which you wish you had known before you moved in:

One tip for new neighbours is to ask more about the common spaces in the building — they’re beautifully designed and actually really handy for relaxing, working, or even meeting people, but you don’t realise their potential just from a quick viewing. Also, if you get the chance, join the tour of the designer’s room. It’s a great way to understand the history and design story of Balfron Tower, and it makes living here feel even more special.

Please tell us about the good and bad aspects of living in your local area:

The building and the development itself is amazing. We really enjoy living in one or Erno’s creations it feels like a dream sometimes! The downside I will say is maybe traffic noise at times because it is right next to a Main Street and there are not many transport links

How has the building management responded to any problems or issues you have raised:

So we basically wanted to change the preexisting sofa that came with the flat and thought of maybe changing it for the winter months and the manager was super sweet he told me they could even take care of the removal! Also Lia and Barbara are just amazing at everyday encounters they make my day and overall give such a positive warm vibe to the building !

Please share one thing (or more) which you wish you had known before you moved in:

Maybe location wise it is not the best but honestly we can manage! Staff is amazing (go Lia!) + she deserves a raise as she lit is the most active. When I wake up sometimes at 6 she’s already moving and checking things around! And if we don’t see her to say hi , we can know she was there because of her perfume that stays in all of the corridors! Really gratefull to have her around here!!!

Please tell us about the good and bad aspects of living in your local area:

It’s really nice that surrounding to me looks save and peace. It’s also really convenient to approach DLR and Lidl.

How has the building management responded to any problems or issues you have raised:

Yes, I appreciated that as soon as I raised the questions, they come within hours and helps with the issues.

Please share one thing (or more) which you wish you had known before you moved in:

I’d like to know how to turn on all of the utilities in the flat more earlier.

Please tell us about the good and bad aspects of living in your local area:

Location is perfect, good connections to work and social areas and everything has been ready when moved in

How has the building management responded to any problems or issues you have raised:

Staff have been especially helpful with queries on utilities

Please share one thing (or more) which you wish you had known before you moved in:

Washing machine not working but currently being worked on

Please tell us about the good and bad aspects of living in your local area:

There is a plenty of shops and supermarkets, also a lot of off license shops which working at night. Restaurants are not a lot and it can cause the problem, but there is a canary wharf near by where is a lot of restaurants. Public transport is available and it’s not hard to get to any point in London

How has the building management responded to any problems or issues you have raised:

The management respond very quickly, Narad and Barbara is very helpful and will help as soon as possible.

Please share one thing (or more) which you wish you had known before you moved in:

That there won’t be noise from neighbors, and the staff are always ready to help