London City Island, E14

Please tell us about the good and bad aspects of living in your local area:

It is a very safe place to live at with security in place. The facilities are incredible and you don’t have to go anywhere because you have it all on your door step, from bars to swimming pool, to gym, to cinema. The only negative would be that the surrounding area isn’t very nice and we don’t have many places to walk around.

How has the building management responded to any problems or issues you have raised:

Some delays but eventually all sorted when it comes to issues.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really, all was great. For us, what sold it was the facilities, and the new builds.

Please tell us about the good and bad aspects of living in your local area:

most business units are empty and the facilities are constantly breaking. repairs lack the urgency they should be due.

Please share one thing (or more) which you wish you had known before you moved in:

Quick to arrange inspections of the flat for their own convenience slow to respond to requests for assistance. Constantly close repair tickets without properly investigating faults.

What is the best feature of your home:

flat is well insulated but this backfires in summer.

Please tell us about the good and bad aspects of living in your local area:

Quiet and close to tube station. Good little coffee shop. It is lacking proper amenities like london bridge.

Please share one thing (or more) which you wish you had known before you moved in:

If someone told me that there are monthly hot water/heating outages. I would have looked elsewhere in a massive hurry!!

What is the best feature of your home:

High rise, nice views. Not too busy development. Free access to gym.

Please tell us about the good and bad aspects of living in your local area:

Antisocial behaviour constantly Management do nothing. Very unsafe and insecure environment with staff giving out personal details to anyone who asks and intercoms not working.

Please share one thing (or more) which you wish you had known before you moved in:

The chaos of facilities not working - lack of security. They boast secure development. It is easily the most unsafe place I have ever lived.

What is the best feature of your home:

I can’t think of any features that make it a best feature. Homevirws get paid for this eve review by ballymore

Please tell us about the good and bad aspects of living in your local area:

There is easy access to Canning Town Station and very good transport links using underground and DLR from Canning Town station. The bus routes from Canning Town are less useful with only one bus going towards central London.Ther is also easy access to Canary Wharf on foot or via small D3 bus from Leamouth. There is a small Sainsburys Local store on site which is very convenient. If we cross the footbridge to canning Town there are further supermarkets: another Sainsburys Local store, a Co Op store and a Morrisons store. There is one very good art gallery and one independent clothes shop on site. There is also one pub and there are currently two cocktail bars. The National ballet building has a cafe on the ground floor which closes at 5 or 5.30pm. This leaves alot of unused ground floor commercial space which can feel depressing. The management should consider inviting artists to use these spaces to create a more vibrant atmosphere. We have a persistent problem with unauthorised parking despite the installation of a barrier at the road entrance to the site. We can clearly see the barrier from our flat at night and all the vehicles and motobikes which approach the barrier gain access with no obvious delay or checking. The unauthorised parking is undesirable and also unfair to residents like us who have paid Ballymore £30,000. for the "right" to use the onsite multistory car parks. We do not have any private green space and there is an increasing problem with dog owners who may or may not be residents on site. There is a large number of dogs and their owners use our very limited planted areas as dog toilets and dog exercise areas.

How has the building management responded to any problems or issues you have raised:

We have reported the problem with the enormous number and size of the parcels left in our letterbox room via the concierge, but we are not aware of any specific action taken by the management. We have also raised the issue of key fob only access to the lifts in a previous Home views survey and the management has taken no action.

Please share one thing (or more) which you wish you had known before you moved in:

We did not know that our living space within the flat would be so small !