Ballymore Group

Number of Developments

15

Ratings

4.09 Rating

Rating (based on 616 reviews)

Excellent

43.51%

Very Good

41.07%

Average

8.93%

Disappointing

3.57%

Very Poor

2.92%

Ballymore is a family-run property developer with a multi award-winning portfolio of some of Europe’s largest and most transformative urban development projects. Ballymore’s projects are defined by their “originality and a commitment to quality.” The company oversees every element of design, construction, and facilities management, constantly aiming to challenge industry norms. It is driven by a desire to set new standards in architecture, development, partnerships and places. 

Ballymore Group developments

You can find out more about Ballymore Group properties on HomeViews. The organisation specialises in mixed-use schemes such as Millennium Harbour – the first residential-led development in London Docklands – and Pan Peninsula, a riverfront skyscraper next to Millwall Inner Dock. Notable joint ventures include Wardian London and Embassy Gardens, both created in partnership with EcoWorld.

Pan Peninsula is a well run development with an array of facilities ranging from a fully equipped gym with 25 meter swimming pool, private cinema / screening room for residents and business lounges. There is also an in-house restaurant via the dockside called Capeesh which offers excellent Italian food. The Management of the building is very efficient and issues are very quickly resolved.” – Anil M, verified resident at Pan Peninsula

Ballymore Group reviews

We moved in 6 months ago as one of the first tenants and are really enjoying Royal Wharf. The commute to the city is really easy and takes 20 minutes on the DLR, our flat is lovely and the design and layout of the development is fantastic. There were a few early small issues but they were quickly sorted and to be expected in a newly completed building.” – Sarah, verified resident at Royal Wharf

You can read more reviews of Ballymore Group developments by clicking on the properties below. Do you live in a Ballymore Group development? Click here to leave a review.

Developments

Showing all 15 developments

MAP

Ballymore Group reviews

Reviews

Write a Review
All Reviewers
Owners
Shared Ownership Purchasers
Private Tenants
Verified
Housing Association Tenants
Local Authority Tenants
Showing 616 reviews

A great place to live!

Verified Resident
Verified Resident
Review Date Mar 2021

My wife an I put our deposit on a two bed apartment off plan in Jan 2016, moved into Laker House renting in April 17 whilst waiting for our block to be completed and eventually moved in to our place in Aug 18.
From the beginning the service from the baltimore team has been great including concierge, security and the cleaning team many of whom recognise me and recall my first name with a wave as I go past.
The quality of the apartment is great , well insulated and quiet.
We love having the access to Thames Clippers so close and can’t wait for that to be opened up.
Visited the Windjammer pub before it was forced to close and really liked the atmosphere and look over the Thames.
All in all delighted – so much so encouraged my sister to move in who now owns and lives in a neighbouring block.

Please tell us what you like and dislike about this area:

Local shops delayed I suspect as a result of COVID 19 but at least Sainsburys is open and the plans look great
Parking fine but would welcome greater enforcement of the rules.
No traffic noise. Bin collections perfect. Some anti-social behaviour but this is tackled by the security team.

Please share one thing (or more) which you wish you had known before you moved in:

Guidance on the heating controls – a bit too fiddly.
All the rest fine

How has the building management responded to any problems or issues you have raised:

Fast and responsive
Small defects were addressed and queries answered

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Dear Bob

Thank you for your feedback. I am glad that you enjoy living at Royal wharf and I am sure once we exit the main lockdown, that this will only be made greater by the community spirit and further commercial units coming to site.

Kind regards

Phillip Minns
Resort Director

Perfectly connected oasis in the middle of a global city

It feels an oasis within the hustle and bustle of the city. Perfect connections (12 minutes to Big Ben, less than 20 to Hyde Park), and yet the moment when you cross the bridge peace and quiet descend on you.
Downsides? It’s still relatively new, so some facilites are still coming up, a lot of them with a delay.
That includes a local supermarket, which originaly was supposed to come last year. But of course sooner or later this will be resolved.
Good gym and nice outdoor swimming pool. The water is heated, so you can go even in December.
Though I sometimes wish it would be larger and indoors…

Please tell us what you like and dislike about this area:

I like proximity to transport link, and the fact that it’s a quiet place – no cars!
It does feel like oasis in the middle of the hustle and bustle. And the architecture is original. Still feels like living in a hotel, in the most positive sense .
Local deli is charming with great coffee and Italian treats (tad expensive, though)
The trouble is that the development is rather new and we’re still waiting for our local supermarket to open. That’s the greatest deficit (COVID 19 has led to further delays)

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the quality of wooden floor is not the best – almost every smudge stays on it

How has the building management responded to any problems or issues you have raised:

Quite well, except for one case when my shower broke just before Easter and the initial idea of the management people was to fix it after 6 days. A bit of persuasion did solve the problem though.

3
Facilities
4
Design
5
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

A very high bar set by the developer. The reality for some is a shortfall in attainmnet due to ongoing teething probems

As with any new building there are teething problems. However in my case these teething problems are either repetitive or have not been solved.
Examples include doors that do not properly close. Never sorted as I was told the design did not permit a washing machine to fit into the space designed by Ballymore. This is clearly untrue as I have seen other units in Wardian and the doors clearly close properly.
Permanently flushing toilets that do not stop running. Multiple attempts to fix it have failed. One year on the problem persists.
Fibre, ostensibly fitted for Virgin Media service, not properly fitted – according to Virgin necessitating the attention of Virgin engineers to rectify the issue. Currently a large backlog.
Mailbox that stopped working so I could not access it to retrieve mail. Took multiple emails and complaints to get it fixed in over a month.
I am led to believe that the scale and number of problems experienced in the building overwhelmed the maintenance crews.

That said the building location is excellent with commanding views of London and Canary Wharf. In the main personnel try their utmost to provide a good service and respond to requests. Communication with residents and owners is made through regular announcements sent via email. Facilities, when open and working, are good. The exterior aspect of the building design is positive. The interior is also generally positive. There are insufficient working elevators at any one time to deal with the volume of traffic leading to extended delays in getting to one’s floor. More emphasis on getting this right needs to be placed. Overall a good building when everything is working properly.

Please tell us what you like and dislike about this area:

Canary Wharf is a pretty condensed area with a range of architectural gems and concrete type squares. There are a wide range of places to eat, drink and socialise with the ever present river to add additional character.
Transport links are generally good. There are a range of hotels close by for any guests to stay in. Parking is an issue. While there is little need for a car, in principle, if you do have one it is difficult and expensive to park. There is little traffic noise or anti social behaviour. There is however a lot of building noise and dust in the area as development continues apace.

Please share one thing (or more) which you wish you had known before you moved in:

As stated previously, I found Ballymore to be a first class developer with a degree of humanity I did not expect.
Excellent pro active customer service during the sales phase
Was unaware of the poor after sales rectification of problems. Bad for buyers and ultimately bad for Ballymore.

How has the building management responded to any problems or issues you have raised:

They have repeatedly failed to rectify problems and I still have an outstanding issue after over a year. They have, to my mind, let down the entire Ballymore team and the exceptionally high standards set by te senior management.

4
Facilities
4
Design
4
Location
2
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Great development for young professionals

I am not happy with property management. There was an issue with one of the communal pipes and them taking care of it was incredibly slow and not proactive at all – we were having to chase all the time to get anything done. In the end it meant that we couldn’t use our shower for THREE WEEKS and had to use the gym facilities instead. The insurance claim is moving incredibly slowly as well and the tiles in our bathroom still have’t been fixed two months after the works have concluded. We received no compensation.

I find LCI perfect for young professionals with the amenities it offers. It is great having a gym and an outdoors heated pool on site, and the Italian restaurant downstairs offers the tastiest pizza I’ve had in London!
I like the design of the common areas, especially the ping pong and the pool tables, which are a great way to pass time on the weekend.
The only negative is that the facilities, especially the gym, often get overcrowded in peak hours, since it is quite small and the resident numbers keep growing.

Please tell us what you like and dislike about this area:

Within a walking distance, there’s a big Morrisons, where we do our weekly shopping, a Co-Op, Nisa, a small Superdrug, a few fruit and veg shops and Post Office. The area also offers a few small cafes with delicious and cheap all-day breakfast, a couple of pizzerias and, my favourite, a really tasty Turkish restaurant on the main street in Canning Town.
Right across the street from the development entrance, you can enjoy a walk on the river path with great views of the Thames and the O2.
You can easily get involved with the LCI community. We have a Facebook group which is updated daily and there’s often residents events organised, including Friday drinks once a month.

Please share one thing (or more) which you wish you had known before you moved in:

If the apartment is on a lower floor facing the inner yard, you will almost never get any natural sunlight in which can start to bother you after a while. On the other hand, I moved to a flat higher up with windows throughout and now my flat is boiling all throughout summer – sometimes it gets to over 30 degrees inside.
Most balconies are incredibly windy, which means you can rarely use them, especially if on a higher floor.

How has the building management responded to any problems or issues you have raised:

Johns & Co are the main estate agent who operates in London City Island and we have the displeasure to be their tenants.
We had multiple issues when we first moved in and our property manager were very inefficient in dealing with those. In the end, I met with their Property Management Director to share my concerns and complaints and we received our tenancy fees back as compensation, but fixing everything still took a whole month.
Later in our tenancy there was an issue with a communal pipe which had to be resolved with LCI’s building management. Both teams were incredibly slow and not proactive at all – I probably spent weeks chasing when it should have been our estate agent who was supposed to move the issue to resolution.

4
Facilities
5
Design
4
Location
4
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report
Property Pro

A fantastic effort has been made with the landscaping, placemaking and creating a sense of community

London City Island is a thriving new community created by Ballymore and EcoWorld and resembles a ‘mini Manhattan’, centred on a large public square and anchored by the new English National Ballet headquarters, which looks set to be a stunning building. Working as a development consultant in London City Island has always been one of my favourite developments in the capital, and my partner and I therefore bought a 2 bedroom apartment there off-plan. The communal areas are now completed and look fantastic: a retro-inspired gym, outdoor pool surrounded by planting, a grocer and Italian deli, bar and pizzeria and even more facilities still to come in later phases. A fantastic effort has been made with the landscaping, placemaking and creating a sense of community, with regular events being hosted by the developer and a series of artisans moving in. The scheme is easily accessible from the Canning Town tube station (Jubilee Line) and gives the perfect combination of big city life with its amazing connectivity, and simultaneously that of a small-town community, with the classic high-street occupants like a florist, art gallery and grocer. We can’t wait to see it complete!

5
Facilities
4
Design
4
Location
5
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Load More