A guide to living in Leicestershire

Please tell us about the good and bad aspects of living in your local area:

The property is very close to all shops and restaurants as it is located exactly opposite Highcross centre. Bus stops to multiple locations are located a 5 minute walk away, and the main bus station is a 10 minute walk down the road. I was very comfortable living here as it was extremely close to all amenities and my place of work. Although I didn't own a care, there is parking available at an extra cost.

How has the building management responded to any problems or issues you have raised:

I never had any major issues with the building, however the management team helped me a lot when I had questions about council tax, utilities, etc when I first moved in.

Please share one thing (or more) which you wish you had known before you moved in:

I had moved in after only seeing a video of the property I rented as I was living abroad at that point. I was very happy when I saw the place in person as it was exactly as was promised.

Please tell us about the good and bad aspects of living in your local area:

Leicester is very suitable for living and Arches definitely has the advantage of excellent location. Will have some noises with windows open(party students on the next building) but not too much a problem.

How has the building management responded to any problems or issues you have raised:

Maintenance issues sometimes solved quickly but major issues like electricity meters not fixed and caused prolonged problems

Please share one thing (or more) which you wish you had known before you moved in:

Be aware that the staff are all very nice(they tried their best) but because of the whole management structure and frequent change of the landlord companies it will be a headache to get the deposit back.

Please tell us about the good and bad aspects of living in your local area:

Whole team was so warm to me and my family is something that made my life so easy. I felt like i ave

How has the building management responded to any problems or issues you have raised:

Amazing team,both letting and management. Really appreciate their help

Please share one thing (or more) which you wish you had known before you moved in:

The apartment itself is really neat however it would been better if there were some more spaces for luggage.

Please tell us about the good and bad aspects of living in your local area:

Location is great. Walking distance from restaurants, grocery stores, gyms, Mall and other entertaining activities. Parking seems to be open to anyone which should not be the case. This allows unwanted noise, activity, trash, and crowdedness. People from across apartment across the street parked their vehicles in our "private" spots behind our homes. This is unacceptable. I have brought this up to the property management but nothing was done. There are "permit parking" signs in the front of homes but yet non-tenants still park here. Also the working from the "YU" office near by also take up parking. In addressing this...it should not be that we have to pay to have private parking. The outside building should be maintained by property management. ONCE/TWICE a yrs it should be that the white residue that accumulates of the bricks should be "pressure washed" off. This makes the property look undesirable and make it look like an eye-sore. In addition, the windows should be washed and covered under the agreement as well. it is the traffic dust/dirt/mud from all the construction machinery traffic that gets all on cars and windows.

How has the building management responded to any problems or issues you have raised:

Very slow. It usually take longer to respond than it does to resolve issues. I do appreciate them setting up and arranging the contractors.

Please share one thing (or more) which you wish you had known before you moved in:

Please see the "aspects of living in this area". in

Please tell us about the good and bad aspects of living in your local area:

Close proximity to the City Centre. Lots of students around and noise at night. Plus surrounding areas can often have litter especially during weekends.

How has the building management responded to any problems or issues you have raised:

Yes they have for the issue with the washing machine

Please share one thing (or more) which you wish you had known before you moved in:

Only one avaible at the time near city centre and 4 bedrooms.