The Arches, LE3

Please tell us about the good and bad aspects of living in your local area:

Living on the canal side of The Arches is incredibly convenient. From the side entrance, there is a Londis less than two minutes away, and the new Sainsbury’s on Highcross Street is right by the main entrance for larger shops. Being so close to a Big Tesco on Narborough Road, Aldi on Woodgate, Highcross, and Jubilee Square means everything you need is within walking distance, including great spots like Wygston’s House. The building is well-set up with two large communal bin areas and two very secure bike storage zones, which is a huge plus. While street parking is permit-only and can get busy, the permit zone is quite wide, so I’ve always been able to find a space nearby. It’s a fantastic location that balances city-centre access with the slightly quieter feel of the canal bend.

How has the building management responded to any problems or issues you have raised:

We’ve had a few issues, but the management team has generally handled them with a lot of care. For instance, our cooker hob shattered on Christmas Eve, which was a nightmare timing-wise. While it took a few weeks to get a permanent replacement, Mia and Abbie were very supportive and even let us use a vacant flat to cook in so we could still cook during the weeks waiting. My only real gripe was with the third-party contractors they hired; they cut the power to my flat without warning while I was working from home, which caused me to lose work on my computer. A simple heads-up would have gone a long way! We’ve also had a bit of a miss with the window cleaners lately—our side of the building (the canal side) seems to have been skipped, so the windows are still quite dirty. Hopefully, the team can get them back out soon! On the security side, there is occasionally some noise or trouble from the nearby student accommodation. Still, it’s reassuring that we have on-site security and good connections with the local police. Despite the odd city-centre incident you might see in the news, I’ve generally felt that the building is a safe and well-managed bubble.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known just how much there is to take advantage of here! First, don’t ignore the building app or the event posters; Mia and Abbie put so much effort into the social nights, and they are honestly the best way to meet your neighbours. If you work or study from home, keep in mind that the private study rooms are popular and can get snatched up quickly, so it’s worth heading down early or exploring the various 'hidden' cubbies and desks in the communal areas

Please tell us about the good and bad aspects of living in your local area:

The arches is in the center of Leicester and make transportation very accessible.Its location makes it very easy to access lots of restaurants ,shops and the high cross mall.The car park is very large .The street is calm and safe.This is definitely a very residential area with accessibility to urgent needs!

How has the building management responded to any problems or issues you have raised:

It is very very prompt and they ensure tenant satisfaction before the case is closed.

Please share one thing (or more) which you wish you had known before you moved in:

Well they let you know everything before you move in!And if there are any questions it’s answered promptly!

Please tell us about the good and bad aspects of living in your local area:

I’ve had a great experience living here. The apartments are modern, well-maintained, and really comfortable to live in. Everything feels clean and thoughtfully designed, which makes a big difference day to day. One of the standout features is the range of communal spaces—there’s plenty of room to relax, work, or socialise, and it never feels overcrowded. The gym is a huge bonus too: well-equipped, clean, and convenient, so you don’t even need to leave the building to stay active. The garden area is another highlight. It’s a lovely, peaceful space that’s clearly looked after and perfect for unwinding or getting some fresh air. Overall, it’s a clean, welcoming place with great facilities and a really nice atmosphere. Definitely somewhere I’d recommend.

How has the building management responded to any problems or issues you have raised:

Yes the building is always very helpful when anything occurs.

Please share one thing (or more) which you wish you had known before you moved in:

The building is very close to town which makes it very easy to get to places.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been mostly positive. There’s a good range of local shops, cafés and restaurants within walking distance, and several open green spaces that are great for relaxing or getting fresh air. Transport links are generally reliable, with frequent buses, although they can get busy during peak times. My street is usually quiet, with decent parking availability, though it can fill up in the evenings. Bin collections are consistent, and I haven’t experienced much anti‑social behaviour, aside from the occasional late‑night noise. Overall, it’s a convenient and comfortable place to live.

How has the building management responded to any problems or issues you have raised:

Haven’t had any issues as of yet so I can’t say much about this.

Please share one thing (or more) which you wish you had known before you moved in:

Our agent gave me all the information I required before moving in.

Please tell us about the good and bad aspects of living in your local area:

Overall, everything was satisfactory with the exception of one incident. An unknown van was parked in my allocated parking space late at night when I returned from a friend’s place, which caused significant inconvenience. I was unable to park my car until around 11:00 AM the following day. I was also surprised that there was no security presence during this time to address the situation.

How has the building management responded to any problems or issues you have raised:

Both building management and property management have been professional, responsive, and helpful whenever required.

Please share one thing (or more) which you wish you had known before you moved in:

On the positive side, I didn’t realize how helpful and friendly the neighbors are. It’s worth introducing yourself early—it makes settling in much easier and you’ll often pick up useful tips about the building that way.