The Arches, LE3

Please tell us about the good and bad aspects of living in your local area:

Good: Well maintained common area downstairs, good co working space, spacious flats with good storage, good location, good proximity to shops. Bad: LOTS of antisocial behaviour from student buildings next door. Loud parties until the early hours of the morning, students taking nitrous oxide in the street and leaving rubbish everywhere. Not much parking in the building or outside of it. Often there are lots of cars double parked along double yellow lines and on the pavements. There have been issues with teenagers getting into the building and vandalising the building.

How has the building management responded to any problems or issues you have raised:

The onsite building management have always responded to any issues promptly and I have never had a problem with them. They have always been a lovely team who try to get things sorted as quickly as possible. They have always made attempts to make everyone in the building feel welcome.

Please share one thing (or more) which you wish you had known before you moved in:

I wish that I had known how bad the noise and anti-social behaviour would be from the nearby student building. I never would have moved in if I had known that I would consistently get a poor, interrupted sleep for at least 3-4 nights of the week (currently it is every single day!)

Please tell us about the good and bad aspects of living in your local area:

Leicester is very suitable for living and Arches definitely has the advantage of excellent location. Will have some noises with windows open(party students on the next building) but not too much a problem.

How has the building management responded to any problems or issues you have raised:

Maintenance issues sometimes solved quickly but major issues like electricity meters not fixed and caused prolonged problems

Please share one thing (or more) which you wish you had known before you moved in:

Be aware that the staff are all very nice(they tried their best) but because of the whole management structure and frequent change of the landlord companies it will be a headache to get the deposit back.

Please tell us about the good and bad aspects of living in your local area:

It is close to Leicester Railway Station, East Midlands Airport is just 18.8 miles away, facilitating both domestic and international travel . The local area is home to esteemed institutions like the University of Leicester and De Montfort University, offering a range of academic programs. Bad Aspects: Due to its is near the city centre, we experience traffic congestion, especially during peak hours. This normally affects commuting times and overall convenience for drivers during the peak hours.

How has the building management responded to any problems or issues you have raised:

The building management team always try their possible best to respond to issues I have raised in the past promptly and they always come up with solutions that are more efficient. They always explain in detail and a very helpful way when they don’t have immediate solution to solve problems. And they try every possible means to get the issues resolved in a timely way.

Please share one thing (or more) which you wish you had known before you moved in:

The energy meters are not in a good condition which makes it difficult to get an accurate meter reading. This has resulted to the energy bills being estimated and it actually costly. The meters should be in a good condition immediately to prevent the residents being over charged and to enable me take accurate readings when possible.

Please tell us about the good and bad aspects of living in your local area:

The area is awesome to live since there is a londis close and a big Tesco. It is also a close walk to high cross so lots of restaurants and shopping. There is good parking available. Abbey park is also a close walk away for the summer and warmer days. It is a perfect location as it is out of the centre so is never loud but close enough to be convenient and for everywhere to be walkable.

How has the building management responded to any problems or issues you have raised:

They have always responded very quickly and have tried their best to help sort out our issues. Anytime they are in the office everyone is very friendly and eager to help with any problems.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how many events the building put on because I was already very convinced about moving in but if I’d known about all the others such as breakfast on Fridays, Easter egg hunt, valentines paint n sip, ect, I would have been more even persuaded.

Please tell us about the good and bad aspects of living in your local area:

The apartment location is good..Very peaceful location and nearby high street and city Center However, there is a problem in getting car parking slot…Not sure when you’re going to get a slot and its tough to park somewhere outside of the building and commute daily..It would have awesome if everyone get allocated parking

How has the building management responded to any problems or issues you have raised:

Sometimes quick and sometimes need to follow up multiple times

Please share one thing (or more) which you wish you had known before you moved in:

The next availability of car parking slot.. At least some timeframe