The Arches, LE3

Please tell us about the good and bad aspects of living in your local area:

The area is awesome to live since there is a londis close and a big Tesco. It is also a close walk to high cross so lots of restaurants and shopping. There is good parking available. Abbey park is also a close walk away for the summer and warmer days. It is a perfect location as it is out of the centre so is never loud but close enough to be convenient and for everywhere to be walkable.

How has the building management responded to any problems or issues you have raised:

They have always responded very quickly and have tried their best to help sort out our issues. Anytime they are in the office everyone is very friendly and eager to help with any problems.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how many events the building put on because I was already very convinced about moving in but if I’d known about all the others such as breakfast on Fridays, Easter egg hunt, valentines paint n sip, ect, I would have been more even persuaded.

Please tell us about the good and bad aspects of living in your local area:

The apartment location is good..Very peaceful location and nearby high street and city Center However, there is a problem in getting car parking slot…Not sure when you’re going to get a slot and its tough to park somewhere outside of the building and commute daily..It would have awesome if everyone get allocated parking

How has the building management responded to any problems or issues you have raised:

Sometimes quick and sometimes need to follow up multiple times

Please share one thing (or more) which you wish you had known before you moved in:

The next availability of car parking slot.. At least some timeframe

Please tell us about the good and bad aspects of living in your local area:

Noise from external forces ie student block over road!!! Shops resterants all on door step. Parks within walking distance.

How has the building management responded to any problems or issues you have raised:

Very well but stop taking advice from site maintenance team/ person on aspects they now nothing about!!!

Please share one thing (or more) which you wish you had known before you moved in:

Everything on door step resterants shops parks ect.....

Please tell us about the good and bad aspects of living in your local area:

Great place, lovely staff and facilities! Area is so quiet, some students outside but not loud. Easy access to bus and city centre

How has the building management responded to any problems or issues you have raised:

Always fast and efficient . Has always done everything he could to solve any issues

Please share one thing (or more) which you wish you had known before you moved in:

That would only get one key but otherwise I have no complaints

Please tell us about the good and bad aspects of living in your local area:

In my opinion, The Arches is very well located. It is located in a quiet and silent area, but at the same time very close to the city centre (restaurants, bars, gym, shops and open spaces). In terms of transport, it is also quite close to the bus station and bus stop. The train station is a little further away, but we can get there on foot. There is some parking on my street, but not much. There is no traffic noise, but the tunnel area is a little scary at night because it is very dark and without anyone.

How has the building management responded to any problems or issues you have raised:

When I had a problem in the bathroom of my apartment, I sent an email reporting the problem, which was never responded to. After waiting a few days, I went to the reception to understand what was happening and they said there was an app to report these cases. Once I filled out everything on the app, they were quick to fix the issue.

Please share one thing (or more) which you wish you had known before you moved in:

Really bad communication from the time I saw the house until I moved here (missed calls, unanswered emails and messages).