A guide to living in Leicester

Please tell us about the good and bad aspects of living in your local area:

The location is amazing. Main bus station just a few mins away, and several bus stands right across the road. All the city centre, railway station, bus stations, parks, banks, hospital etc are nearby. Safe atmosphere could be felt in the building and very clean area.

How has the building management responded to any problems or issues you have raised:

They have solved it for me right away. There was a small maintenance issue and they offered a visit of a cleaner right the next day that I reported the issue to the management.

Please share one thing (or more) which you wish you had known before you moved in:

There is no guest parking here which I didnt know in advance.

Please tell us about the good and bad aspects of living in your local area:

Easy access to city centre. Now there is a sainburys near by which is ideal. I was fortunate enough to get a parking space so that is handy, and usually there is space for guest parking but sometimes it is an issue. However there is paid parking around the corner.

How has the building management responded to any problems or issues you have raised:

Yes they have fixed my issues. Easy to raise problems within the application. Would be nice to be informed of the outcome. (e.g. washing machine was broken and I wasn't entirely certain when the work had been completed)

Please share one thing (or more) which you wish you had known before you moved in:

No i dont really have anything which I wish I had known before moving in.

Please tell us about the good and bad aspects of living in your local area:

it's convenient because we can walk to the city center for shopping and groceries, which saves me a lot on petrol, However, it can be a bit noisy at times due to ambulance siren

How has the building management responded to any problems or issues you have raised:

There is an ongoing issue with assessing the carpark. The automated recognition system cannot detect my car license plate, so I have to call the concierge each time to be let in . It is very frustrating because sometimes I need to call multiple times before anyone answers . I have reported the automated recognition system to the management about 5 months ago, but there is no solution has been provided so far. Apart from this, during the warmer months, a lot of flies come in through the window, I believe measures can be taken to address the fly problem, particularly in and around the rubbish room.

Please share one thing (or more) which you wish you had known before you moved in:

I’d like to know how often the rent will be increased and by how much

Please tell us about the good and bad aspects of living in your local area:

Recently had a Sainsbury’s local open outside of the building which has been beneficial. Before this, it was difficult to go to the shops as there weren’t any supermarkets close by. The cafe attached to the property is very convenient. Traffic is often heavy outside of the property, however, quiet from the apartment. Bin collection has never been a problem.

How has the building management responded to any problems or issues you have raised:

Very efficiently, within a week at most and it gets resolved.

Please share one thing (or more) which you wish you had known before you moved in:

It is much quieter than you would expect walking to and from the property which is a positive in my perspective.

Please tell us about the good and bad aspects of living in your local area:

Ideally placed in the centre of Leicester, a huge range of shops within walking distance, especially now that Sainsbury's Local has opened just across the road.

How has the building management responded to any problems or issues you have raised:

replaced light bulb, investigated washing machine fault

Please share one thing (or more) which you wish you had known before you moved in:

Need to walk around the building to avoid getting lost