A guide to living in Leicester

Please tell us about the good and bad aspects of living in your local area:

The location is one of The Wullcomb's biggest selling points. It is couple of minutes walk from the city center, so shops and restaurants are all on your doorstep and St Margaret's bus station is just around the corner making getting around a breeze. There's a Sainsbury's bang opposite to the building for everyday essentials, and within the building itself you have Esquires coffee shop and a private fitness center. Leicester Royal Infirmary is also just a few minutes away, which is hugely reassuring and the area has several GPs, dental clinics and schools nearby making it a great fit for all kinds of residents. The building has on site parking and for guests, there are few onsite parking space and ample paid parking around the building. Despite being on a main road, the traffic noise is surprisingly low. Bins are managed by the concierge team so that's one less thing to think about. In terms of safety, Always felt very secure — access to the building is restricted, the concierge team are on hand around the clock, and it's a genuinely safe environment, great for families and kids too.

How has the building management responded to any problems or issues you have raised:

In my nearly 5 years of stay, I had requested adjustments due to unexpected situations, Karl always responded positively. Whenever anything came up, the response was prompt and reassuring. The concierge team are available around the clock and on the couple of occasions things needed dealing with quickly, they were straight on it — no fuss, no delays. Always felt like things were being handled by people who actually cared. Zero headache.

Please share one thing (or more) which you wish you had known before you moved in:

After nearly 5 years, honestly there's not much I wish I'd known , which is a good sign. I have no complaints. It genuinely felt like more than just a place to live. That's hard to get from a viewing alone.

Please tell us about the good and bad aspects of living in your local area:

The perfect balance of being close to town center but also being safely and peacefully just outside. It’s a safe and secure building with a great parcel collection protocol. The only issue I have is that it’s not super close to a supermarket (although there is a sainsburies local just down the road)

How has the building management responded to any problems or issues you have raised:

I asked about the beep in my fridge and it was fixed in the same day

Please share one thing (or more) which you wish you had known before you moved in:

I asked loads of questions before I moved in and Abbie was super attentive so everything I wanted to know was explained to me

Please tell us about the good and bad aspects of living in your local area:

Living on the canal side of The Arches is incredibly convenient. From the side entrance, there is a Londis less than two minutes away, and the new Sainsbury’s on Highcross Street is right by the main entrance for larger shops. Being so close to a Big Tesco on Narborough Road, Aldi on Woodgate, Highcross, and Jubilee Square means everything you need is within walking distance, including great spots like Wygston’s House. The building is well-set up with two large communal bin areas and two very secure bike storage zones, which is a huge plus. While street parking is permit-only and can get busy, the permit zone is quite wide, so I’ve always been able to find a space nearby. It’s a fantastic location that balances city-centre access with the slightly quieter feel of the canal bend.

How has the building management responded to any problems or issues you have raised:

We’ve had a few issues, but the management team has generally handled them with a lot of care. For instance, our cooker hob shattered on Christmas Eve, which was a nightmare timing-wise. While it took a few weeks to get a permanent replacement, Mia and Abbie were very supportive and even let us use a vacant flat to cook in so we could still cook during the weeks waiting. My only real gripe was with the third-party contractors they hired; they cut the power to my flat without warning while I was working from home, which caused me to lose work on my computer. A simple heads-up would have gone a long way! We’ve also had a bit of a miss with the window cleaners lately—our side of the building (the canal side) seems to have been skipped, so the windows are still quite dirty. Hopefully, the team can get them back out soon! On the security side, there is occasionally some noise or trouble from the nearby student accommodation. Still, it’s reassuring that we have on-site security and good connections with the local police. Despite the odd city-centre incident you might see in the news, I’ve generally felt that the building is a safe and well-managed bubble.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known just how much there is to take advantage of here! First, don’t ignore the building app or the event posters; Mia and Abbie put so much effort into the social nights, and they are honestly the best way to meet your neighbours. If you work or study from home, keep in mind that the private study rooms are popular and can get snatched up quickly, so it’s worth heading down early or exploring the various 'hidden' cubbies and desks in the communal areas

Please tell us about the good and bad aspects of living in your local area:

The arches is in the center of Leicester and make transportation very accessible.Its location makes it very easy to access lots of restaurants ,shops and the high cross mall.The car park is very large .The street is calm and safe.This is definitely a very residential area with accessibility to urgent needs!

How has the building management responded to any problems or issues you have raised:

It is very very prompt and they ensure tenant satisfaction before the case is closed.

Please share one thing (or more) which you wish you had known before you moved in:

Well they let you know everything before you move in!And if there are any questions it’s answered promptly!

Please tell us about the good and bad aspects of living in your local area:

There are many highlights to this property. The location is not only scenic but also very convenient, being situated in the centre of town with easy access to local shops, restaurants, and transport links. The area feels well-connected and practical for day-to-day living. Overall, it’s a comfortable and well-located property, ideal for families or anyone looking for a balance of convenience and a pleasant living environment. The only drawback i felt was the washroom's should be provided with a small window or exhaust.

How has the building management responded to any problems or issues you have raised:

The response was prompt and taken seriously. Was helpful.

Please share one thing (or more) which you wish you had known before you moved in:

In summers, the apartment are energy efficient but tends to get quite warm needing cross ventilation.