A Guide to Living in Leicester

Please review your development:

The apartment was finished to a high standard, and the overall size of the rooms was very good. We were very happy with all the facilities that the building offered. The roof terrace was a great area to hang out with friends or work during the day. This area was also really well-equipped with a BBQ and a fully fitted kitchen. The cinema room was also fantastic for entertaining or just having a chill night with some friends. Parking is very secure, as it is only accessible from inside the building and is covered. The coffee shop in the building is also excellent.

The Wullcomb team was also a massive part of why our experience was so great. They honestly left a lasting impression, and they are one of the reasons why we were so sad to leave. We are so grateful for everything they did for us while we were tenants.

Please share one thing (or more) which you wish you had known before you moved in:

I have nothing further to add. Apartment was great and highly recommend to anyone.

How has the building management responded to any problems or issues you have raised:

The building management fixed any issues we had ASAP and were very good at keeping us in the loop and updating us if there were going to be any delays.

Please review your development:

As the summer comes the river front is nice and sunny, but also it makes it unbearable to stay in the room during the day, there could have been some shading on the windows for example. Plus the noise isolation is poor. Had more terrible experience but this is no good either. The facilities are great in the building, I don’t think anything is missing because all is well thought. The management is alright, the staff is exceptional however some of them opens the flat door without waiting for answer (as there was a situation when they upgraded the locks). Other than that, communication is good too.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I could see this apartment on Rightmove. This listing was removed from that site so we had to research the facility manually and call them for information. I’m glad we did because we are here now for another year to come.

How has the building management responded to any problems or issues you have raised:

There has been issues during these periods and they showed great willingness to solve problems within their power, so the communication is great.

Right across the street, there is a local convinience store for when you need that snack or have forgotten a simple ingredient that you need last minute (not a grocerie store but can find a lot there).

Bin collection is a breeze. There are 3 bin stores for each block of Merlin Wharf. Entry with a chip. Never had a problem. You never have to get out of the complex to throw your rubbish out.

TRANSPORT

We don’t have a car so cannot speak for parking outside of the allocated Merlin Wharf parking spaces (which seem great for people with cars – secure entry/exit, electric charging points, more than enough space). There doesn’t seem to be much space to park outside the building so best is to pay some extra and have a spot at the parking lot of Merlin Wharf.

– Train station is 20-min walk away or a quick Uber ride. There are many Uber drivers in Leicester so there’s never a problem finding one quickly. About 1,5h to London St Pancras via Kettering (change there).

– Bus station not too far either.
– Not sure about public transport as we’ve never had the need to use it.

Please review your development:

The staff at Merlin Wharf are simply amazing. There is always someone at reception to help when needed. Parcels arrive straight there and can easily and quickly be collected from the staff. Everything is accounted for and secure.

Staff is trying to make sure all tenants live happily at Merlin Wharf. There are occassional gatherings that happen until the late hours of the evening but that’s always addressed and security is quick to react.

The design of the building and the green areas is great as I’m sure yoh can see online. Everything looks just like it is in photos/videos.

I would only complain about the structure of the building and the quality of the walls/ceilings/floors in terms of soundproofing. But I guess that’s the case with every new development. Hollow structure where sound travels easily across apartments. BUT IT’S NOT A DISSASTER. I’ve been in worse places where you can literally hear normal conversations from other apartments.

We LOVE, LOVE, LOVE the gym we have access to and use it every week!

Please share one thing (or more) which you wish you had known before you moved in:

I moved in only seen an online viewing and EVERYTHING was exactly how it was online. Love it.

How has the building management responded to any problems or issues you have raised:

Quick response. Very professional.

We had a problem with the shower and bath. Issues were fixed within a week. Nothing major, just consmetic but staff had availability almost straight away.

Please review your development:

I had a wonderful experience in living in the Wullcomb apartment for the past four years. I am truly grateful for the excellent service, friendly staff, and great security that made my stay truly memorable.
From the moment I moved in, the staff were always approachable, available, and easy to talk to. Their responses to any concerns contributed greatly to a comfortable living experience.
As a resident, I felt safe and secure, knowing that the premises were well-monitored. The building and its surroundings were regularly cleaned and well-maintained. I would highly recommend it to anyone seeking a clean, secure, and conveniently located place to call home. Keep up the excellent work!

Please share one thing (or more) which you wish you had known before you moved in:

I don’t have anything to say, everything that the management did when I moved in was prefect.

How has the building management responded to any problems or issues you have raised:

I am pleased to say that each time I raised a concern, the response from the management team was swift and satisfactory.