A guide to living in Nottinghamshire

Please tell us about the good and bad aspects of living in your local area:

The only thing that would improve the experience is being able to get a permit to park outside as other parking options are a bit far, expensive and less secure but apart from that, we’re extremely happy with everything - in fact it has succeeded our expectations. Amazing, smart apartments - we have settled in very quickly. Absolutely love it and love not having a landlord or having to deal with estate agents. Bernadette and Will are amazing - super friendly, helpful and down to earth. We feel like we’re in good hands and feel incredibly lucky to have discovered this gem.

How has the building management responded to any problems or issues you have raised:

They have been absolutely fantastic and everything is sorted quickly and with respect.

Please share one thing (or more) which you wish you had known before you moved in:

Just the parking - if we could get a permit for right outside, our experience would be 100% perfect.

Please tell us about the good and bad aspects of living in your local area:

Living at the new British Waterways has been a wonderful experience so far. The location is unbeatable, with a great mix of shops, cafes, bars, and restaurants just a short walk away. Having the canal right on the doorstep adds a sense of peace and open space, perfect for walks and relaxation. Transport links are excellent, making it easy to get around Nottingham and further. The area feels safe and well looked after, with regular bin collections and well-maintained streets. Parking is just across the road. I have yet to experience any issues with noise or antisocial behaviour, it really is a fantastic place to call home.

How has the building management responded to any problems or issues you have raised:

The building management team has been excellent. On the occasions when I’ve needed to ask something, they’ve always responded quickly and helped with whatever the matter was. It’s very reassuring knowing they are so approachable and reliable.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known just how close everything is; I would have been even more thrilled and excited when my move in date was approaching!

Please tell us about the good and bad aspects of living in your local area:

I have been a paying tenant here and despite having a valid parking permit clearly on display, I have been continuously fined by the private parking company hired to “manage” the car park. This is outrageous, considering tenants already pay rent and service charges to live here. Instead of protecting residents, the system feels like a cash grab against the very people who live here legitimately. I expected far better from a residential development, but instead I’ve been left stressed, frustrated, and out of pocket for simply parking in my own space. Absolutely unacceptable.

Please share one thing (or more) which you wish you had known before you moved in:

Despite repeatedly raising the issue of being fined by the parking company while holding a valid resident permit, the agency takes no accountability and provides no real support. As a paying tenant, I should not have to constantly battle unfair charges just to park at my own home. The lack of responsibility, empathy, and action from this agency is shocking. They are quick enough to take rent but nowhere to be seen when genuine problems arise.

What is the best feature of your home:

I wouldn’t call it a home for one as I feel imprisoned with constant letters before claim of the private parking company they hired to scam innocent tenants out of there money.

Please tell us about the good and bad aspects of living in your local area:

City centre location directly next to train, tram, coach and bus links - couldn’t be better situated for commuters. Lovely shops, coffeehouses and pubs less than 5 mins walk away. Close to large Sainsbury’s (15 mins walk along the canal). Canal setting is very calm and serene, minimal noise and disruption. Many canal boats moor outside, adding to the atmosphere. The apartment is almost soundproof, so very little noise from the main road and train station (with windows closed, you’d not hear a thing).

How has the building management responded to any problems or issues you have raised:

N/A as no issues have been reported, however it is clear how to submit service requests via Loft.

Please share one thing (or more) which you wish you had known before you moved in:

We have a cat - we wish we’d paid more attention to how the windows open so we could have prepared. But that’s on us!

Please tell us about the good and bad aspects of living in your local area:

The location is so perfect. We are in the city centre, but it doesn't feel like it. I can look out onto the canal, watch the boats go by, with no sound of traffic, people, etc. Just so peaceful, and the flat is so beautiful too. The only negative for me, is they don't have their own parking. They have spaces out the front so permit parking there would be great. I currently park in the NCP opposite, which was expensive however.

How has the building management responded to any problems or issues you have raised:

We havent experienced any problems yet so can't comment

Please share one thing (or more) which you wish you had known before you moved in:

I wish that we knew about the lack of storage so that we could begin looking for chest of draws/bathroom storage sooner.