A guide to living in East Midlands

Please tell us about the good and bad aspects of living in your local area:

I am happy with the local area. There is a good range of shops and amenities nearby, and transport links are convenient. Overall, the area is a pleasant place to live, and I have had a positive experience living here.

How has the building management responded to any problems or issues you have raised:

The building management team has been helpful, professional and responsive. I am happy with the support provided and the way the team and landlord handle any queries or concerns. Overall, I have had a positive experience with the management.

Please share one thing (or more) which you wish you had known before you moved in:

I have had a very positive experience living here. The development offers a comfortable living environment, and the management team and landlord have been supportive and helpful. I would encourage new residents to get to know the team and make the most of the facilities and amenities available nearby.

Please tell us about the good and bad aspects of living in your local area:

Close to city centre and the route is fairly well lit. About a 15 to 20 minute walk from the nearest swimming pool, and a 5 to 10 minute walk from the nearest park. Not enough bins on the street, which has led to littering in the area.

How has the building management responded to any problems or issues you have raised:

Yes, usually quick response to any queries by email. Harder to contact by telephone. As management staff are in the office on weekdays, I find that it is simpler to speak to them in person

Please share one thing (or more) which you wish you had known before you moved in:

It was a little difficult to get in touch by phone. There were issues in getting confirmation of move in date. I ended up having to drive to Leicester to speak to building management team in person.

Please tell us about the good and bad aspects of living in your local area:

I am writing a review based on having lived there for 9 months, and also to counter the complete nonsense in the one star review by one of the supposed tenants. It is in a fantastic location, right in the Cultural Quarter, and less than 10 mins walk to the bus station and the train station, and the shopping centre. It is surprisingly quiet considering that you are right in town, and the traffic noise is not really noticeable because you are not on a main road. I guess this does depend a bit on which apartment you have, but I found it pretty quiet. The fire alarms do not go off multiple times each day, I think they have maybe gone off 3 time in 9 months. They are tested weekly, but you would expect that.

How has the building management responded to any problems or issues you have raised:

In general, pretty good, there has been a change in management company, but assume this wont make much difference.

Please share one thing (or more) which you wish you had known before you moved in:

I was a bit sad that the pool closed, as this was one reason I chose this place. On a plus side, I would also not underestimate the positive impact of having everything so close - bars, shops, transport, cafes, cinema etc. This to me was really important. Also think about whether the actual position of the flat is important to you - and choose accordingly. Which floor do you want to be on? Do you want a lift, or are you not bothered? What kind of view do you want?

Please tell us about the good and bad aspects of living in your local area:

There are lots of local transport links, local big stores and is a very peaceful area in the development

How has the building management responded to any problems or issues you have raised:

They have responded very quickly and gave me regular updates, out of hours emergencies have also been dealt with promptly and followed up with the next working day

Please share one thing (or more) which you wish you had known before you moved in:

The site is very easily accessible when I initially moved in construction works were ongoing and it wasn’t on Google maps so was concerned this would be an issue but I’ve never had one and found transport links to the city centre and driving very easy. They also have a Casa app with all user manuals included to make operating and troubleshooting them very easy and easy to log and keep track of maintenance repairs

Please tell us about the good and bad aspects of living in your local area:

Good parking availability and visitor spaces too! good public transport near by and a huge Sainsburys not to far away! Not far from the M1 for commuters too! Quite estate with not much noise. Good green space for a short dog walk.

How has the building management responded to any problems or issues you have raised:

Lettings process was easy and smooth. Lottie was very friendly and quick to respond. No issues during the application process. Maintenance team are attentive and quick. Would recommend.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to add. Casa are nationwide and have processes nailed on. Great place to rent.