A guide to living in East Midlands

Please tell us about the good and bad aspects of living in your local area:

Area is nice. Housing company is horrendous. Shops, barbers, takeaways near by. Bus route to Peterborough

Please share one thing (or more) which you wish you had known before you moved in:

How bad the so called aftercare would be and how many issues would be in the house for almost a year

What is the best feature of your home:

The view. The build quality is terrible as is the customer service.

Please tell us about the good and bad aspects of living in your local area:

The arches is in the center of Leicester and make transportation very accessible.Its location makes it very easy to access lots of restaurants ,shops and the high cross mall.The car park is very large .The street is calm and safe.This is definitely a very residential area with accessibility to urgent needs!

How has the building management responded to any problems or issues you have raised:

It is very very prompt and they ensure tenant satisfaction before the case is closed.

Please share one thing (or more) which you wish you had known before you moved in:

Well they let you know everything before you move in!And if there are any questions it’s answered promptly!

Please tell us about the good and bad aspects of living in your local area:

Plenty of outdoor spaces and nice to walk around the development. No traffic noise, parking is great for us, we know there is a bus route near us. Walking distance to shell, short drive to main shops. Enjoy the greenery in the area a lot

How has the building management responded to any problems or issues you have raised:

I sent an email a few days ago asking about the grass and another query but have not heard back. We had an issue with the WiFi which we were assisted on though it awkwardly happened over the Easter holiday and had to wait a while for assistance

Please share one thing (or more) which you wish you had known before you moved in:

That we needed our passports before check in, that we can’t personalise the broadband, otherwise that’s it!

Please tell us about the good and bad aspects of living in your local area:

We’ve had a really good experience living here so far. It’s a quiet and well-kept area, which makes it feel really relaxed and safe. The street itself is calm with very little noise, and everyone seems friendly which helps you settle in quickly. There are local shops nearby which are really handy, and overall it just feels like an easy place to live day to day. There are also some nice open spaces for walks which is a big plus. All the houses have their own driveways or garages, which makes parking really easy, and everything around the area seems well looked after. Transport links are good as well, making it easy to get around. Overall, it’s been a really positive move for us and we’re enjoying being here.

How has the building management responded to any problems or issues you have raised:

We haven’t had to raise many issues so far, which is a good sign in itself. The few questions we have had have been responded to quickly and helpfully, with clear communication throughout. The team have been easy to deal with and supportive, which makes a big difference and gives confidence that any future issues would be handled just as smoothly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing that stood out after moving in is how quiet and relaxed the area is, which is something you don’t always fully get a feel for during a viewing. It’s been a really nice surprise. I’d also say it’s worth taking a bit of time to properly go through everything in the first few days, like the inventory and how things work in the house, just to get familiar with it all early on. Overall, there haven’t been any major surprises, but it’s definitely one of those places that you appreciate more once you’re actually living here day to day.

Please tell us about the good and bad aspects of living in your local area:

There are many highlights to this property. The location is not only scenic but also very convenient, being situated in the centre of town with easy access to local shops, restaurants, and transport links. The area feels well-connected and practical for day-to-day living. Overall, it’s a comfortable and well-located property, ideal for families or anyone looking for a balance of convenience and a pleasant living environment. The only drawback i felt was the washroom's should be provided with a small window or exhaust.

How has the building management responded to any problems or issues you have raised:

The response was prompt and taken seriously. Was helpful.

Please share one thing (or more) which you wish you had known before you moved in:

In summers, the apartment are energy efficient but tends to get quite warm needing cross ventilation.