A guide to living in Borough of Newham

Please tell us about the good and bad aspects of living in your local area:

great to be so close to westfield - you could go for days without needing to leave the immediate area as everything you need is on your doorstep! and for getting out into the rest of london, can’t beat having the elizabeth line so close

How has the building management responded to any problems or issues you have raised:

they’ve taken any issues really seriously and have been incredibly supportive

Please share one thing (or more) which you wish you had known before you moved in:

how long it takes for the ventilation to kick in! we’re in the middle of a heat wave and it could be a few days before temperatures settle down

Please tell us about the good and bad aspects of living in your local area:

The area is fantastic to live in. There are plenty of shops, supermarkets, cafés and restaurants within walking distance, and transport links are excellent with easy access to central London. The neighbourhood feels safe, clean and well maintained. I honestly don’t have any negative comments, as my experience living here has been very positive.

How has the building management responded to any problems or issues you have raised:

Every issue or question I raised was handled quickly, efficiently and professionally. The team was always responsive, friendly and proactive, keeping me updated throughout the process. I always felt that my concerns were taken seriously, and any problems were resolved as quickly as possible.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, I can’t think of anything I wish I had known beforehand because the experience met, and in many ways exceeded, my expectations. If I had one piece of advice for new residents, it would simply be to make the most of the excellent facilities and not hesitate to contact the management team if you need anything they are genuinely approachable, responsive and always willing to help.

Please tell us about the good and bad aspects of living in your local area:

Canning Town is more than meets the eye. City Island, Victoria Dock, the people, history and transport links all mean it's a desirable place to live. I found the GP surgeries awful so I registered with GP at Hand. I love the transport links (Tube, DLR and bus) and the local dog community is amazing. There are some great restaurants (Saltanat, Pepenero and MyMy). I loved being by the water and North Greenwich. You can walk to the Elizabeth Line at Custom House. Traffic and construction noise has been fine for a long time now. Back in 2024 it was deafening and constant so now is a good time to move here.

How has the building management responded to any problems or issues you have raised:

Brilliantly. They are very nice to deal with and efficient too.

Please share one thing (or more) which you wish you had known before you moved in:

When I moved in it was very unstable team wise. There was no community spirit and I didn't like the attitude of residents who were allowed to do what they wanted. The building works in the area were loud and 24/7. Communal areas had works going on. The first year or so was actually challenging in places. I also am grateful I face the road because I know some people had a lot to contend with, noise wise, where they were facing the Tube or nearer the station end. Right now though I wouldn't say there is anything bad to be aware of. The conditions were strict before though but now the law has changed people have more rights in any case.

Please tell us about the good and bad aspects of living in your local area:

Coppermaker Square is in a very convenient area, with good access to Stratford’s shops, restaurants, bars and open spaces, as well as excellent transport links nearby. Day-to-day living around the area feels practical and well connected. The main downside is that some of the wider building services and systems have been unreliable, which has affected the overall experience.

How has the building management responded to any problems or issues you have raised:

Building management has generally responded well to maintenance issues, with requests usually being picked up quickly and handled without too much hassle. The main frustration has been the process itself, rather than the actual response times. They use a fairly clunky maintenance app with limited drop-down options, which can make it awkward to log an issue in the right category, but in practice requests still seem to be routed correctly. The only issue we had where the process felt slow was when we first moved in and the WiFi didn’t reach all the way into the bedroom. The WiFi provider responded quickly and offered possible solutions, such as moving the router or installing another one, but said this required sign-off from building management. Despite chasing it repeatedly, the approval did not come through for quite some time, so we ended up finding our own workaround. Interestingly, management eventually approved the request months later, by which point we had already sorted it ourselves and told them not to proceed.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish we had known before moving in is more about the district energy system, especially the high standing charges and how unreliable the cooling can be in hot weather. I also wish we had better understood the quality of the materials and finishes, as they feel less premium than we expected for the price. On the positive side, the pool and spa facilities are genuinely excellent and a real benefit that you don’t often find in this sort of development.

Please tell us about the good and bad aspects of living in your local area:

Right next to the mall and Olympic park. Offers you a wide range of restraunts, cafes, shops and parks as well.

How has the building management responded to any problems or issues you have raised:

Always found the maintainence to be active and responsive.

Please share one thing (or more) which you wish you had known before you moved in:

Next to the stadium , so alot of events happen and you might encounter road closures every now and then, but access to station is always open, which is great!!