A guide to living in Borough of Newham

Please tell us about the good and bad aspects of living in your local area:

You only need to walk 5 minutes to get to the large grocery store and even less than that to get to the station

How has the building management responded to any problems or issues you have raised:

Complaints are usually attended to within 24 hours

Please share one thing (or more) which you wish you had known before you moved in:

That the move in process (admin, rent agreement signing, verification etc) would be slow

Please tell us about the good and bad aspects of living in your local area:

Close to Tesco superstore and also has its own grocery / convenience shop. Also have access to underground storage unit and roof terrace however parking is expensive and you must pay every month per space. Closest station is Pudding Mill Lane 10 mins walk or Bromley-by-Bow 15 mins walk. Stratford is also close by 20 mins walk. Construction and traffic noise is low. Bins directly outside buildings attract many flies when opened.

How has the building management responded to any problems or issues you have raised:

Maintenance requests take a long time be actioned. Sometimes over 1 month. Was not given storage unit keys or keys for post box until around a month after moving in. Intercom is also broken at the moment and ticket has been raised but not been actioned for over a month despite following up with concierge.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that even though you are a resident you still have to pay a lot for parking and bringing your own vehicle.

Please tell us about the good and bad aspects of living in your local area:

Good aspects: -safe -close to the tube - clean Bad aspects: -lack of variety of restaurants - the park could be better than if more lights ara on during the night

How has the building management responded to any problems or issues you have raised:

Yes, they have been responding quite nicely and supportive.

Please share one thing (or more) which you wish you had known before you moved in:

- The various smaller shops that are present in the olympic park

Please tell us about the good and bad aspects of living in your local area:

It's a safe neighborhood in general. There are a few express stores nearby. Cable car to O2 is within a stone throw's away.

Please share one thing (or more) which you wish you had known before you moved in:

Heating daily standing charges at £0.56 per day (mandatory) and heating & hot water charges at £0.0946 per kWh. There is no option to switch service provider.

What is the best feature of your home:

Underfloor heating is an advantage but it's not functioning well when the hot water supply is not stable.

Please tell us about the good and bad aspects of living in your local area:

Great restaurants around the area and amazing coffee shop with the best coffee. The tube station is only 2 minutes walking distance from the building. The bad side of the area is the noise level... there's always loud noise in the street (drilling noise, construction noise, people shouting, etc.), so bear this in mind if you like living in a peaceful environment. Even if you keep your windows closed, you will hear the noise!

How has the building management responded to any problems or issues you have raised:

Building management is often responsive, but there are a few issues in the building that are still unresolved.

Please share one thing (or more) which you wish you had known before you moved in:

Loud street noise and lots of pigeons in the area (which always go to our balconies too, creating a mess!!)