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Fizzy Canning Town E16, as of December 2021, is now managed by Greystar. On offer here are one, two and also, three-bedroom apartments in a multi-storey building. It actually forms part of the larger Vermillion development, which is a few minutes’ walk from Canning Town Station.
Move in by June 30th and benefit from an additional £100 off your rent when you move into select apartments on top of 1 month FREE at East 16
Fizzy Canning Town, E16 Reviews
Write a Review Upload PhotosHappiest / the best place I have lived in.
First of all just a shoutout to our property manager Serina. She is one of the best property manager I have come accross. Friendly, kind and caring but with professionalism. She give the biggest smile everytime we see her. Easy to talk to when you need help with something e.g. fixing something that is broken in the flat.
As for the design of the building and facilities, it is modern, new and gives a welcoming feeling. They have parking and bike storage!!
Please tell us what you like and dislike about this area:
This area is close to everything like grocery shops, fast foods, 24 hours shops, tube and dlr stations oh and bus stop right outside your house too, restaurants, basketball court, gyms if you’re an active person and more
I guess the bad side is you will be motivated to go out and have more fresh air than just staying home all the time. Which is not really bad.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known the amount of dust that comes in inside the flat..
But its not that bad if I knew, I would have chosen a higher floor lol.
How has the building management responded to any problems or issues you have raised:
They are very quick and efficient with the response.
Manager Response
Thank you for taking the time to leave your home this review. We are delighted that you like the area and that the management experience has been good!
The best place we lived in London
Development is great in general, the co-work area, all the arrangements for dogs, the small garden on the 4th floor is super handy to spend time with our dog is super safe, plus when is raining or winter season. Having the team management on site is super to communicate, they are all time super friendly and helpfull.
Please tell us what you like and dislike about this area:
The location is just perfect, literally 2 minutes from the Tube/DLR station, even on strike days we have several transport options plus many bus options and the cable car 10 minutes walking. The Morrisons supermarket in addition to being open until late, has a wide variety. Also there is a Sainsburys just beside the door. Very well served by coffee and small local shops, has a beauty salon just crossing the street, post office less than 5 minutes away, 3 gym options in front of the building. An excellent new Petshop as well just in the corner.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew before that we have a neighbour making home made ice cream just crossing the street which is amazing.
How has the building management responded to any problems or issues you have raised:
The team management is great, super easy to communicate, we had requested maintenance only twice in almost 2 years living on the building, which was sorted out super quickly. We saw some neighbours complains on reviews, but our experience overall was the best, we had never have problems in our flat.
Manager Response
Hi Caroline,
Thank you for the fantastic review, the team here at E16 appreciate it a lot, and are glad you are having such a lovely time here,
I hope your journey with us continues and more great moments happen : )
Cheers,
E16 Team
Dont live in fizzy canning town
The building mamagement used to be great at one point but not anymore. Managers have become extremely rude and do not fix any issues. The building overheats in the summer and it shows 26-28 degrees in the flats when its 20 degrees outside and some flats have mice issue which hasnt been fixed by the management
Please tell us what you like and dislike about this area:
Its not safe anymore and rubbish is always lying around the rathbone market. Lower flats have too much noise
Please share one thing (or more) which you wish you had known before you moved in:
The flats are too hot in the summers so your electricity bills will go up
How has the building management responded to any problems or issues you have raised:
They dont fix any issues and are very unwelcoming and rude but it wasnt the case before
Manager Response
Hi Ruby,
Thank you for your feedback and sorry that the level of service has not been to consistent standards, however we hope that a page has turned and you are now getting the consistent levels you expected,
We have liaised with the Estate Manager about the waste mentioned and improvements have been made,
Please feel free to reach out for anything else, we are here to help,
Regards,
E16 Team
Something has to be rearranged
I have lived here for several years and unfortunately I have noticed that recently there has been a change in the maintenance standards of the building and the apartment which seem lower to me than in the pre-pandemic period. It seems to me that the common areas of the building are less maintained, there are traces of oil-like dirt that comes out of the garbage bags (which stinks) both in the lift and on the floor/carpet. T
here is the problem of parcels that were previously put in order in the cupboard and are now abandoned at the entrance. Before, good maintenance was carried out in the apartment as soon as something went wrong it was repaired or replaced. I have an intercom that hasn’t worked for a year, I pointed this out but the problem hasn’t been solved.
A few months ago they inspected my door, which needs to be repaired, but the repair hasn’t happened yet… The recreational initiatives you organize are nice, but honestly, I’d rather have more cleaning and maintenance than free breakfasts or pet photoshoots…
Please tell us what you like and dislike about this area:
The area is developing rapidly and near the subway station there are new shops, fast food and good services. Gradually the area is becoming more modern and organized
Please share one thing (or more) which you wish you had known before you moved in:
The cleanness of common areas, the smell coming from neighbours’ kitchens, and sometimes the noise at late hours.
How has the building management responded to any problems or issues you have raised:
Sometimes promptly, some other issues have not been addressed. See above for details.
Manager Response
Hi Barb,
Thank you for your constructive feedback, I’m sorry if you had this experience, and I hope your recent experience has now changed,
Please feel free to contact any of us at management, as we would love to get these issues sorted out ASAP for you, if not already sorted,
Regards,
E16 Team
Great place to live
Great place to live! Well equipped flats, nice communal garden, easy access to local shops, restaurants, and transport links. Very helpful and friendly management. Building clean and safe. Available parking space. Everything well organised. We highly recommend. M&J
Please tell us what you like and dislike about this area:
Nice area. Easy access to local shops, restaurants, gym, farmacy, and great transport links – tube, busses, DLR.
Please share one thing (or more) which you wish you had known before you moved in:
Think what furniture you need if you want rent furnished flat.
How has the building management responded to any problems or issues you have raised:
Always replies the emails, trying to find best solution.
Manager Response
Hi Monika,
Thank you for your lovely review, the ream is delighted to read such nice comments,
We hope to keep our level of standards as high as possible to keep you and everyone happy,
And I really like your comment about the furnished flat, it will be useful for new tenants going forward.
Cheers,
E16 Team
Happy but needs some improvement
Some initiatives should be taken to clean the balcony from the management team. As it’s wooden panel floor, it’s difficult to clean it. It would be best if they clean the balcony floor as they do for the window cleaning. It will make summer days more beautiful to enjoy from the balcony.
Please tell us what you like and dislike about this area:
Everything is good here. I really enjoyed living for the last eight months. Hope to be here for another year.
Please share one thing (or more) which you wish you had known before you moved in:
It’s a good place to live in. This place is very nice especially the private garden is really amazing.
How has the building management responded to any problems or issues you have raised:
Pretty good . I had issues with light and they had fixed the issues very well.
Manager Response
Hi Robin,
Thank you for your lovely feedback, the team appreciates it a lot,
Please feel free to contact us further about the balcony via direct email, and we will see how we can help with this,
Cheers,
E16 Team
Great location
Design and facilities are pretty standard. Property management have improved in terms of responses and resolving issues ( used to be slower). Lounge will be nice but property doesn’t have one. Pretty secured and requires 2 access before the lifts. Has accessible storage for deliveries.
Please tell us what you like and dislike about this area:
Very close to the station & local shops. Near the motorway but traffic noise is pretty concealed with windows closed.
Please share one thing (or more) which you wish you had known before you moved in:
Some properties are offerred part furnished. Would be goos to know this upfront and see the inclusions/exclusions.
How has the building management responded to any problems or issues you have raised:
Used to be slow and requires a number of follow ups but have now improved so hope this continues to improve
Manager Response
Hi Flo,
Thank you very much for highlighting how service has improved, this really motivates the team and assures we are improving with our level of service,
We have highlighted your point about the part furnished flats, and will make sure we are more detailed for future residents in this regard,
Cheers,
E16 Team
At first couldn’t wait to move in and now I cannot wait to move out
It has gone from good to bad and now quite frankly unbearable to live at.
Building design is ok, nothing special about.
Facilities, we had a communal garden which after a few months living in was prohibited to bring any pets in and now after a big fire in two flats in February the access has been removed to all residents. Again, as mentioned it is not the safest area and being able to walk the pet in a controlled safe environment at night was a must for me and now I cannot do it which was a decisive factor when I chose to live here.
Building/Property management:
When I first moved in it was Mass in “charge” and I never had any problems, all my issues were attended to and managed in a timely manner, always very attentive. Mass left the business and then returned but since then everything is a bit messy. Chasing email after email and no replies, call the phone lines they provide and it is a miracle if someone picks up the phone. Late 2021- early 2022 was great since then it has worsened considerably. Fizzy being bought or managed by Trinity has contributed to this as now they do what I call “blaming roulette” and nothing is really anyone’s problem.
Please tell us what you like and dislike about this area:
Good:
I think it is great location in terms of essentials; tube walking distance, plenty of supermarket options as well as fast food chains like Mc Donalds, Pret…
Bad:
The area is known for not being safe and there has been an increase in phones being stolen etc.. The location although is convenient there are no pubs or restaurants nearby so it really is an ONLY residential are as you need to go somewhere else for entertainment, walks etc. No parks nearby to walk dogs.
Please share one thing (or more) which you wish you had known before you moved in:
Facilities? Forget about that!! Reviews? I would read recent reviews as I think the quality of living in this building as 2 a lot since late 2022
How has the building management responded to any problems or issues you have raised:
From 2021-early 2022 no problems or issues, since then very messy structure/organisation. No one seems to know how to resolve/ who to contact for the resolution of issues that arise and seem to blame everything on Trinity (the new management or owners) but I signed a contract with Fizzy.
Manager Response
Hi Tenants,
Thank you for your feedback, we are sorry that during the changeover period the service wasn’t to the usual standard but hope you are now receiving the level of service you previously encountered and expected,
Unfortunately, the pet situation with the garden is something we have to liaise further with the the estate manager, hopefully in the future, we can get this returned to a pet garden again,
Please feel free to reach out with any other issues and we will aim to get this sorted for you ASAP,
Cheers,
E16 Team
Hot flat close to the tube
The constant email bombarding is not appreciated, I would suggest a weekly collated update. There are lockers for deliveries, but those are not used and parcels are left behind doors where thefts have occurred. Most importantly, the flat is unbelievably hot from April to October.
Please tell us what you like and dislike about this area:
Canning Town is lacking a lot of the usual London vibes, but it has a quick connection to leave with jubilee. I never stay in the area to spend my spare time. The approximity to the A13 makes the flat extremely noisy and it never quiets down.
Please share one thing (or more) which you wish you had known before you moved in:
That the flat would get this hot and that the rent would go up 14% every year.
How has the building management responded to any problems or issues you have raised:
Yes, but the issues take a long time to solve as emails get stuck between multiple people. Automated notifications of repairs pile up as nothing happens.
Manager Response
Hi Alanen,
Thank you for your feedback, and the team have taken note, I hope the level of service has improved for you recently and that Canning Town is developing day by day to offer more additional services which I hope you are able to enjoy/will enjoy in the future with the new cinema and shopping area coming up at Silvertown Way,
Cheers,
E16 Team
The building of the century
Building is really new. The commons areas always cleaned and the staff is always available.
Dogs area is really relaxing and cleaned. Our dog always join the terrace where meets others pets.
Good area at 4th floor for study , for having a coffee with friends and also for play golf and ping pong.
Please tell us what you like and dislike about this area:
All is nearly. Good area ti reach shopping center and others groceries shops. You can reach to the tube in two minutes. You have all tou need.
Please share one thing (or more) which you wish you had known before you moved in:
All we found we already have been told before moving.
How has the building management responded to any problems or issues you have raised:
Management has been always available for every problem and also quickly to answer and solve problems.
Manager Response
Hi Martina,
Thank you so much! And a really lovely titled review, this is a joy to read and brings a smile to all at the company,
Lovely to see pets mingling in a pet friendly accommodation, and we are continuing to try to offer more and more towards making the pet environment even more enjoyable for the little ones, please always feel free to send over recommendations you know of, and we can try to action them,
Cheers,
E16 Team
not dog friendly apartment.
hi, this development is not dog-friendly at all. it is not like what it describes on its website and advertisement. the first-floor garden does not allow dogs or cats in, which very disappoints us. we have to walk our dog outside every evening and its not very safe outside at night, which brings huge inconvenience to our life. the flat facility is very old with a small fridge.
Please tell us what you like and dislike about this area:
this area is not very safe during the night time. and it is close to the canning town station. very convenient for daily commuting.
Please share one thing (or more) which you wish you had known before you moved in:
dog-friendly issue!!! the agent told me, the dog can use the garden. however, they change the rule when i moved in,
How has the building management responded to any problems or issues you have raised:
very very slow. the current building manager mass is very good, but the previous one was very unprofessional.
Manager Response
Hi E,
Thank you for your feedback, and sorry about the issues you previously had, but glad that the level of service has improved for you recently, we are sorry that during the changeover period standards may have dropped, however hoping this has all improved for the better now, and new page has turned,
Unfortunately, the pet situation with the garden is something we are liaising further with the the estate manager, hopefully in the future, we can get this returned to a pet garden again, it’s in all our best hopes,
Please reach out for anything else via email and we will aim to improve further,
Cheers,
E16 Team
Resident photos
Facilities
Balcony
Bike Parking
Central
Concierge
Communal Gardens
Gated Community
Laundry Facilities
Onsite Maintenance
Parcel Lockers
Parking
Pet Friendly
Resident Events
Service
Storage
WiFi Included
