Please tell us about the good and bad aspects of living in your local area:

The high street is nearby, and food shopping is also close, with a Co-op downstairs and a Tesco by the TFL station, which is about 5-10 minutes away. Traffic noise is minimal, and the train noise is not usual audible from inside the flat. Bin collection is regular and the bin rooms are kept clean.

How has the building management responded to any problems or issues you have raised:

Building management were very quick to respond snd sort out any small issues we have raised so far.

Please share one thing (or more) which you wish you had known before you moved in:

There is a nice canal nearby for walks by the water, and the Elizabeth Line will get you into central London in about half an hour.

Please tell us about the good and bad aspects of living in your local area:

The area’s location is fantastic. We cycle to central London and it’s quicker than the tube. For the tube, you have access to the city in 3 stops and it’s walking distance to Canary Wharf. There’s Tesco open late so it’s very accessible. We have not had any issues at all and we would stay again.

How has the building management responded to any problems or issues you have raised:

The team were great. Faisal in particular helped us from day 1, from moving in to our checkout. If there was ever an issue it was resolved literally the same day. This really improved the quality of our stay.

Please share one thing (or more) which you wish you had known before you moved in:

The Fizzy community is great, all the neighbours are also professionals and help each other out. We will miss the community in the building!

Please tell us about the good and bad aspects of living in your local area:

Really convenient location - about a 2-minute walk to the Jubilee line with easy access into Central London, plus good DLR links. Shops and a gym are close by, and the area feels safe. I’ve found it a comfortable place to live.

How has the building management responded to any problems or issues you have raised:

Any queries or issues were handled quickly, with helpful and efficient responses.

Please share one thing (or more) which you wish you had known before you moved in:

wish I’d known in advance how helpful the staff would be. Having lived in similar buildings before, the level of service here is noticeably better.

Please tell us about the good and bad aspects of living in your local area:

Fantastic development which is well maintained. Great to have free visitor parking, and takes only 7 minutes to walk to Hayes & Harlington station. Unfortunately the facilities in the surrounding town have, in our experience, become slightly worse. There are very few restaurants or cafes, and the supermarkets, pharmacy etc are all very busy. The onsite green space is really great for families. Hayes town has some issues with anti-social behaviour and fly-tipping but we have always felt safe living here.

How has the building management responded to any problems or issues you have raised:

Yes, but pigeons are still an ongoing issue which meant we often could not use our terrace.

Please share one thing (or more) which you wish you had known before you moved in:

Hayes Town not regenerating as fast as hoped. Lots of issues with illegal fly tipping.

Please tell us about the good and bad aspects of living in your local area:

I absolutely love living in Fizzy Poplar; everything is perfect. However, sometimes there are car windows smashed on the side of the road.

How has the building management responded to any problems or issues you have raised:

Good overall building management, and having good response to the issue

Please share one thing (or more) which you wish you had known before you moved in:

I would like to see the apartment first, before moving in