Fizzy Living

Number of Developments

8

Ratings

4.31 Rating

Rating (based on 1324 reviews)

Excellent

54.61%

Very Good

36.10%

Average

5.59%

Disappointing

2.49%

Very Poor

1.28%

Fizzy operates eight buildings in and around Greater London, providing almost 1,000 apartments for rent. Renting a flat around London should be simple. So Fizzy make sure it is. In December 2021, Fizzy was acquired by Greystar, a global leader in the investment, development and management of high-quality rental housing properties. The Fizzy Living brand represents good quality, pet-friendly homes for rent in secure buildings across London, committed to delivering five-star customer service to its residents.

Developments

Fizzy Living, now managed by Greystar have eight developments in London, which sit under the Fizzy brand – Fizzy Canning Town, Fizzy Epsom, Fizzy Poplar, Fizzy Stepney Green, Fizzy Lewisham, Fizzy Walthamstow, Fizzy Hayes and Fizzy East16. All Fizzy buildings come with free superfast broadband and an on-site Property Manager, known as BOB.

Fizzy Living reviews

Right from the beginning we were made to feel welcome by our fantastic BOB Serina, who is always on hand and provides seasonal treats for the building, such as for halloween, christmas, australia day, valentines day – as well as a Christmas party. There’s a lovely sense of community, everyone is very polite and it’s very unlike anywhere I’ve lived before!” – Kezia J, verified resident at Fizzy Canning Town

We moved to Fizzy Walthamstow in August of 2018 and we absolutely love it. Not only is our flat clean and well laid out, but pet-friendly too! Our senior fat cat loves sitting out on our spacious balcony, weather permitting. The location is great for commuting into central London and close enough to walk into Walthamstow village in the warmer weather for a patio cocktail.” – Melissa Grech, verified resident at Fizzy Walthamstow

You can read HomeViews’ reviews of Fizzy Living developments by clicking on the properties in the list below. Alternatively, if you are a Fizzy Living resident, click here to leave your review.

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Developments

Showing all 8 developments

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Fizzy Living reviews

Reviews

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Private Tenants
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Showing 1325 reviews

Impressive design and quality of living

Verified Resident
Verified Resident
Review Date Apr 2018

Fizzy is a refreshing experience for private tenants in London. I feel like my money is going further towards a better standard of living, in addition to a friendly and efficient team who devote time and sincerity to your day-to-day living.
The location of the building is well placed with good connections and amenities. Although we’re situated right on a main road, traffic noise is non-existent thanks to the impressive sound proofing of the window and door frames. Additionally, a private green space for residents offers a lovely escape right on the doorstep without any hassle.
The design skill poured into the flat is immediately evident. Someone has really thought about what someone needs in an apartment to maximise their living space and has made it work cohesively. Really impressive and highly recommended.

Please share one thing (or more) which you wish you had known before you moved in:

Visit in the daytime so you can see the garden and the views from your balcony.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Wow thank you Matti for an excellent review! We aim to deliver value for money renting that is easy and enjoyable and we’re so glad that you feel this way.

Nice flats, let down by ongoing issues

Flats are very big all round, with great balconies and new appliances. If you want an unfurnished flat, you get it with no part furnished surprises. If you want it furnished, there is a clear list of what will be included.A 60mb internet connection is ready on day 1 and included in the rent without catches. There is a nice working space in the main office, open to all residents on weekdays. Parcels during working hours are received and safely dropped off at your flat at the end of the day.However, these positives have so far been overshadowed by problems, hence rating 2 stars for now.There are ongoing issues, such as broken lifts, intercoms, and half-finished work, which take a fair bit of resident noise to encourage Fizzy to chase up and communicate about.Unfortunately, fair and typical queries – be it admin or maintenance (more common than usual as this is a new development) – often seem to require repeated follow ups until an answer or resolution, sometimes going ignored until asked again.Escalation has helped with some of these problems. Head office appear to take them seriously, take the time to respond kindly, and take action to sort things out. This is appreciated and has been a small sense of hope that things have potential to improve with time.However, living here would be much nicer (for both staff and residents) if people didn’t have to nag, and there was simply more pro-active and consistent management of things from the start.

Please tell us what you like and dislike about this area:

A good selection of cafes, restaurants, takeaways, newsagents and supermarkets in close walking distance, with lots more a short journey away at Walthamstow.Very close to station with excellent transport links.

Please share one thing (or more) which you wish you had known before you moved in:

Building and installation quality is variable from good to incomplete, so it is worth checking things before using them and finding out the hard way.Some addresses haven’t been submitted to Royal Mail, meaning many insurers won’t cover them. It is worth emailing your full address to the Royal Mail postcode database team to ensure that it is eventually updated.The portal isn’t a particularly relevant or practically useful tool beyond the initial application process, so should be discounted when trying to report things or get up to date information.Rent is a recurring card payment rather than a standing order so you will have to remember to keep on top of card details if they change, or else risk a penalty charge from Fizzy.

4
Facilities
3
Design
5
Location
3
Value
2
Management
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Home isn’t just a place! Fizzy got this right

I have a few colleagues that live here or in the surrounding neighbourhood who couldn’t recommend Fizzy Living any higher. If the train is not for you there are regular buses such as the 350 that goes straight to terminal 5 and there are also regular buses to Heathrow Central where you can then hop on the tube to Terminal 5 free of cost.

I love how the building is super modern and also quirky at the same time. The BEST part is the heritage behind this area being the old vinyl factory (EMI Offices). The decor of building is quite impressive and to me has no competition in the surrounding area. This is the place to be, considering the flats are a new development, my apartment is finished to a very high standard. During the start of the pandemic Fizzy Living were quick to instal hand sanitiser stations at door ways and promote social distancing in the buildings. During this difficult time I think it’s great that Fizzy offer their support to their tenancies. COVID-19 has been an extremely difficult year for everyone and I think Fizzy Living should be noticed for going the extra mile as they have been offering tenants to participate in a range of online zoom activities such as dance classes/workouts/cooking classes to help people to keep going during this pandemic.

We also have lovely roof tops and communal gardens which are excellent to relax and also create your working space in. Fizzy also make this development more like a home by providing summer and winter party’s where you can connect with your neighbours. When I moved in I received a booklet with all the appliances manuals, I also find it easy to keep track of my bills. The energy consumption is very easy to keep an eye on with all the appliances being so new and even having eco options. Another perk is having free hyperopic WIFI. For anyone that’s OCD like me there are cleaners here most days ensuring the communal areas, lobby and gardens are well cleaned and maintained.

We also have the Property managers (BONS) which I touched on earlier. They are on hand when ever you need them. If there are any repairs or problems with your flat you can log this onto the Fizzy App and this will be seen too pretty much straight away. I’m amazed how quickly I receive a response. When I was looking for a place to live in London a big part of it was the safety aspect, we have fobs to enter the building. We also have two doors before you can get inside for extra safety so no unwanted visitors within the building, placing your mind at ease.

The rent is very reasonable for the location, to me it’s worth every penny. There’s lots of exciting things happening in Hayes and it’s an up and coming area. Great links to the Airport and soon into central London with the new Elizabeth line.

Please tell us what you like and dislike about this area:

My tenancy started in September 2020 so I am now coming up to six months living in the development. This is my first rental experience in London and I would recommend Fizzy Living for anyone looking to live in West London. If it’s your first time renting or moving to London I would strongly suggest this rental company to ease you in. Everything was very transparent with no hidden fees at all, very impressed by the professionalism of the BOBS (onsite property managers). Ha one of the property managers is very attentive and supportive especially during the moving process and throughout.

I moved in with my best friend who’s been with Fizzy Living for over three years now. I moved here as I’m Cabin Crew for British Airways and need to be within reaching distance to Heathrow Airport. The Airport is only a six minute commute by train from Hayes and Harlington station which is a short ten minute walk from door to door.

Please share one thing (or more) which you wish you had known before you moved in:

As mentioned, this is a up and going area so there is a lot of building happening in the area. Since being here it has progressed massively, it can be noisy outside during the daylight hours but for me this doesn’t affect me at all. As mentioned the features of the noise cancellation windows and my balcony looking into the beautiful communal gardens I wouldn’t say I even notice what’s going on outside of the development. The features of the apartment knocks out everything going on outside.

What is the best feature of your home:

There’s so many good features but I will list a few. My bedroom faces onto a national train track, but I have triple glazed windows and a added noise cancellation window which enables me to optimise my rest for work. Another feature that I like is the fact that I feel I have my own space as well as a private space because of the design of the apartment it’s very spacious.

Mentioning safety the door is a thick steal door with numerous locking bolts so I feel safe.

Another great feature in the flat is also the intercom system, which allows me to let people into the lobby for example parcel deliveries, food orders etc. The intercom also has CCTV so I can see who is calling.

My favourite feature is the Havac ventilation system which creates a fresh and healthy airflow/atmosphere instead the flat. With humidity control to promote healthier air which is a bonus living in London with a high pollution rate.

4
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
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Happy to be here :)

My boyfriend and I have been living here just over a month now, and so far so good!

There are some things that are out of anyone’s control as always with anything, like the developing views around, and taxi drivers getting lost… But a huge compensation for that is the very personable, accommodating and overall excellent service you get from the BOBs. They really do their best to find solutions to any issues, and are very responsive.

The appartment itself is very apt for a couple. It’s amazingly soundproofed, it’s spacious (we even have a piano inside) and modern. We took our flat furnished and the quality of the furniture is excellent.

Moving in was very easy and guidance was provided by the BOBs whenever there was a need. They provide a nice folder with all of the manuals to appliances, your tenancy agreement, information about things in the flat, etc. when you move in, as well as a welcome surprise(!).

There are regular social events where you can spend time with neighbours (and their pets if they come along too), and an app where you can discuss any issues or things that make you happy with neighbours and with bobs.

I think we are definitely getting our value for money here, and although it makes our journeys to work longer, we absolutely love our little ‘pod’ and are very happy to be here.

Please tell us what you like and dislike about this area:

Good transport links with the station around a 7 minute walk away (access to Ldn Paddington ~17 minutes, Heathrow ~7 minutes) and regular buses to Uxbridge and Ealing Broadway (trains can take you here quite quickly, too)

The town is quite small, but has what you need, like Wilkinson and Lidl – if you’re looking for something more lively (whilst we wait for Hayes to develop a bit more), Ealing Broadway is nice.

We noticed a lack of Italian restaurants around the area, otherwise you’re well equipped with Indian Restaurants and the good old chicken shop.

There isn’t a cinema either, but apparently there’ll be one very close to Fizzy in the near future… Meanwhile I think there’s an Odéon in Uxbridge.

There’s a leisure centre nearby and a climbing centre just downstairs, we don’t get discounts here sadly but it’s very nice to have them around 🙂

If there is one thing you would change about your flat or property what would it be:

More soundproofing at the front door (but this is really knit picking now – very hard to find something to say here, sorry!)

5
Facilities
5
Design
4
Location
5
Value
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If you’re a pet owner it’s a very welcoming building, with lots of fellow dog and cat owners.

The Fizzy development has some noteworthy advantages: the building managers (or ‘BOBs’) are friendly, helpful, and generally take the stress out of the sometimes contentious tenant/landlord relationship. The building had several nice perks when we moved in, such as a book lending shelf, and free hot drinks in the lobby, though these have disappeared for the last six months due to (otherwise unintrusive) building works. There’s also a pet stop which is kept stocked with treats/water for dogs – our pup insists on stopping by after every walk.

The flats themselves have modern furnishings, never seem to get cold (lovely in the winter!) are spacious enough for two people in a single bed flat. The (free!) Hyperoptic WiFi can sometimes be a little flaky, but can be upgraded at cost. Gas must be supplied through Vital energy and can’t be changed – a little frustrating when there are cheaper options on the market. Electricity providers can be switched at will.

If you’re a pet owner it’s a very welcoming building, with lots of fellow dog and cat owners. The only downside for pet owners is the steep £50/month charge (on top of a hefty deposit) to keep a dog.

Please tell us what you like and dislike about this area:

Transport-wise, the area is well-connected (Hammersmith/District/Central all in walking distance). Stepney Green is largely residential with smaller shops and a few local parks, though Victoria Park is a brisk walk away. Dog owners are well-served for walkers and other owners. Restaurants are few and far between, however.

Please share one thing (or more) which you wish you had known before you moved in:

That the gas provider cannot be changed from Vital.

How has the building management responded to any problems or issues you have raised:

They’ve always responded promptly and fairly to any concerns.

4
Facilities
4
Design
4
Location
3
Value
4
Management
User submitted image of  Fizzy Stepney Green, E1
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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