Fizzy Living

Number of Developments

8

Ratings

4.34 Rating

Rating (based on 1217 reviews)

Excellent

55.38%

Very Good

36.15%

Average

5.09%

Disappointing

2.22%

Very Poor

1.15%

Fizzy operates eight buildings in and around Greater London, providing almost 1,000 apartments for rent. Renting a flat around London should be simple. So Fizzy make sure it is. In December 2021, Fizzy was acquired by Greystar, a global leader in the investment, development and management of high-quality rental housing properties. The Fizzy Living brand represents good quality, pet-friendly homes for rent in secure buildings across London, committed to delivering five-star customer service to its residents.

Developments

Fizzy Living, now managed by Greystar have eight developments in London, which sit under the Fizzy brand – Fizzy Canning Town, Fizzy Epsom, Fizzy Poplar, Fizzy Stepney Green, Fizzy Lewisham, Fizzy Walthamstow, Fizzy Hayes and Fizzy East16. All Fizzy buildings come with free superfast broadband and an on-site Property Manager, known as BOB.

Fizzy Living reviews

Right from the beginning we were made to feel welcome by our fantastic BOB Serina, who is always on hand and provides seasonal treats for the building, such as for halloween, christmas, australia day, valentines day – as well as a Christmas party. There’s a lovely sense of community, everyone is very polite and it’s very unlike anywhere I’ve lived before!” – Kezia J, verified resident at Fizzy Canning Town

We moved to Fizzy Walthamstow in August of 2018 and we absolutely love it. Not only is our flat clean and well laid out, but pet-friendly too! Our senior fat cat loves sitting out on our spacious balcony, weather permitting. The location is great for commuting into central London and close enough to walk into Walthamstow village in the warmer weather for a patio cocktail.” – Melissa Grech, verified resident at Fizzy Walthamstow

You can read HomeViews’ reviews of Fizzy Living developments by clicking on the properties in the list below. Alternatively, if you are a Fizzy Living resident, click here to leave your review.

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Developments

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Fizzy Living reviews

Reviews

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Showing 1217 reviews

Impressive design and quality of living

Verified Resident
Verified Resident
Review Date Apr 2018

Fizzy is a refreshing experience for private tenants in London. I feel like my money is going further towards a better standard of living, in addition to a friendly and efficient team who devote time and sincerity to your day-to-day living.
The location of the building is well placed with good connections and amenities. Although we’re situated right on a main road, traffic noise is non-existent thanks to the impressive sound proofing of the window and door frames. Additionally, a private green space for residents offers a lovely escape right on the doorstep without any hassle.
The design skill poured into the flat is immediately evident. Someone has really thought about what someone needs in an apartment to maximise their living space and has made it work cohesively. Really impressive and highly recommended.

Please share one thing (or more) which you wish you had known before you moved in:

Visit in the daytime so you can see the garden and the views from your balcony.

5
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Wow thank you Matti for an excellent review! We aim to deliver value for money renting that is easy and enjoyable and we’re so glad that you feel this way.

4 years at FizzyPoplar

I’ve been a resident at FizzyPoplar for four years now, moving here with my dog Pickles in 2016. That was one of the initial draws to Fizzy Living – it’s pet friendly. Additionally my apartment has a large terrace and there a large park opposite the block.

The second draw was the great transport links. On the DLR, I can get to Bank in 20/30 minutes from the nearby Westferry station. Same for Tower Gateway. If I fancy a trip up to Stratford, a train from Langdon Park gets me there in a similar time. Also it’s only a 15 minute walk to Canary Wharf for the Jubilee line (and Elizabeth line, when it opens).

Being so close to Canary Wharf brings those benefits: there’s plenty of bars, restaurants and cinemas nearby. There’s an on-site gym for residents.

The flat itself it’s great. Spacious and a good layout for sharing with a flatmate. Fizzy Living have been very accommodating for a switchover when the time came for my previous flatmate to move on, being very flexible, allowing things to move as we needed.

Fizzy Living have always responded to repair requests or other issues promptly. They’re my first London landlord and they’ve set the bar… I don’t think I’ll move on until I’m ready to buy.

Please tell us what you like and dislike about this area:

Great transport links
Close Canary Wharf with all its restaurants, bars, shops and cinemas.

Please share one thing (or more) which you wish you had known before you moved in:

Pet rent!
I’ve only ever had one dispute since moving into the property and that was the the expectation of pent rent – it’s £50/month for my dog. I’m still not really convinced it’s anything other than pure profit for the landlord, but in the grand scheme it’s not that big of a deal (and it seems all pet friendly landlords in london charge it too!)

What is the best feature of your home:

Definitely the terrace. It’s huge and during the summer becomes an extended part of the living room – cocktails in the sun 🙂

4
Facilities
4
Design
5
Location
4
Value
5
Management
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Its best avoided for the cost and hassle given

Overall its best avoided, not worth high cost, no sense of quality or professionalism.

Fizzy makes the claim of reinventing renting but its essentially a naïve and/or incompetent approach to it. The building itself is poorly and cheaply designed. The blinds constantly fall down, the design of the strange windows promotes insects, flooring isn’t level and is easily torn up, lift breaks at least twice a week, heating is inconsistent, unreliable water connection, balconies are designed in a way to promote mould etc.

This gets exaggerated with the ‘staff’ that are occasionally on site. Its a small time who are friendly but either they lack experience or lack support from higher up as they mainly just manage the social media outlets.

If you have a repair you’ll be asked to try and fix it yourself which can void the tenancy, If you have a query on how something works then you’ll be asked to ‘google it’, if you have a query on a contractual or legal basis then they’ll pass it around or give you some vague answer. I also received a sarcastic response from them when I raised a concern about noise they caused.

The issues aren’t just COVID related although they’ll obviously play that card first. We had issues the first day we moved in.

If you pay for parking (£100 a month for Hayes at time of writing) you’ll often see people tailing you in, its a ‘secure’ underground facility, so they can use it for free. Fizzy claim its monitored but this seems doubtful considering how many sneak in. Also there is a drug problem around the parking entrances as it is fairly secluded and despite many residents bringing this to Fizzys attention they dont seem too worried.

Another warning is the ‘furnished’ option. We were offered a fixed £100 a month for the entire tenancy that gets a basic set of IKEA furniture. So if you stay the full 3 years you’d be paying around 5 times what it would cost to purchase yourself. Safe to say we did not take this ‘offer’.

Please tell us what you like and dislike about this area:

Local area is quite run down. Road network is chaotic at best with alot of people running red lights. Local shops are not ideal. The nearest is a large Asda which is incredibly messy and busy at all times.

Local takeaways are good though and plenty of choice

Please share one thing (or more) which you wish you had known before you moved in:

The lack of on site staff and general low quality of the flats.

How has the building management responded to any problems or issues you have raised:

Its a small time who are friendly but either they lack experience or lack support from higher up as they mainly just manage the social media outlets.

If you have a repair you’ll be asked to try and fix it yourself which can void the tenancy, If you have a query on how something works then you’ll be asked to ‘google it’, if you have a query on a contractual or legal basis then they’ll pass it around or give you some vague answer. I also received a sarcastic response from them when I raised a concern about noise they caused.

3
Facilities
1
Design
3
Location
1
Value
1
Management
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Nice flats, let down by ongoing issues

Flats are very big all round, with great balconies and new appliances. If you want an unfurnished flat, you get it with no part furnished surprises. If you want it furnished, there is a clear list of what will be included.A 60mb internet connection is ready on day 1 and included in the rent without catches. There is a nice working space in the main office, open to all residents on weekdays. Parcels during working hours are received and safely dropped off at your flat at the end of the day.However, these positives have so far been overshadowed by problems, hence rating 2 stars for now.There are ongoing issues, such as broken lifts, intercoms, and half-finished work, which take a fair bit of resident noise to encourage Fizzy to chase up and communicate about.Unfortunately, fair and typical queries – be it admin or maintenance (more common than usual as this is a new development) – often seem to require repeated follow ups until an answer or resolution, sometimes going ignored until asked again.Escalation has helped with some of these problems. Head office appear to take them seriously, take the time to respond kindly, and take action to sort things out. This is appreciated and has been a small sense of hope that things have potential to improve with time.However, living here would be much nicer (for both staff and residents) if people didn’t have to nag, and there was simply more pro-active and consistent management of things from the start.

Please tell us what you like and dislike about this area:

A good selection of cafes, restaurants, takeaways, newsagents and supermarkets in close walking distance, with lots more a short journey away at Walthamstow.Very close to station with excellent transport links.

Please share one thing (or more) which you wish you had known before you moved in:

Building and installation quality is variable from good to incomplete, so it is worth checking things before using them and finding out the hard way.Some addresses haven’t been submitted to Royal Mail, meaning many insurers won’t cover them. It is worth emailing your full address to the Royal Mail postcode database team to ensure that it is eventually updated.The portal isn’t a particularly relevant or practically useful tool beyond the initial application process, so should be discounted when trying to report things or get up to date information.Rent is a recurring card payment rather than a standing order so you will have to remember to keep on top of card details if they change, or else risk a penalty charge from Fizzy.

4
Facilities
3
Design
5
Location
3
Value
2
Management
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Still Happy

I wrote a very long review a while back so I don’t want to duplicate that, all I would say is that as of May I’ll have lived here for 2 years and am still thrilled with the quality of the flat that we’ve got.

I’ve got no plans to move but I like to keep an eye on what other build to rents offer and I’m yet to see anything both in our price range, and above, that matches the space and layout that we have.

Indeed I looked around Greenford Quay during Open House London weekend and was struck that while its a very nice development with lots of shared residents facilities that Fizzy Hayes doesn’t have, the actual flats themselves weren’t as nice as ours.

To me that’s important. There are lots of things like in-house gyms, lounges, residents cinemas, communal kitchens, barbecue areas etc that would be nice to have, but the important thing for me is the private space I’m living in. I feel all those other things I’d be paying extra for in my rent, and I wonder how much I’d actually use them?

As an example, Fizzy Hayes has a really nice roof terrace, that was a big attraction for us when we moved in, but in reality, though I like that we have it, (it’s great for Sunrises and Sunsets), I don’t use it much to relax on. We’ve got two really well sized balconies that in the summer massively add to the space of the flat which I prefer to use, and again, looking at other developments I’ve never seen balconies as large as the two we have.

Also given that I flat share, rather than us being a couple, the flat works well for us, in that we have the right amount of private and shared space and the layout is thought through so in our living area I don’t feel like we are watching tele in our kitchen, but rather we have defined spaces for defined usage, and both bedrooms are proper double bedrooms with fitted wardrobes.

My flatmate sometimes has his sons over, I like to be able to give them space and privacy when he does, and that I have a good sized bedroom to retreat to makes that a lot easier.

There is a nice trade off I think too, given we equally share the rent, in that my flatmate has an ensuite bathroom and I have a private balcony. In other developments, one of us would have to do without something and maybe quibble about what proportion of the rent we pay.

I’ve now worked at home for a year during the pandemic, its been great for that, I have space to work indoors and outdoors depending on the weather, (there is also a new communal workspace being set up in the development), the flats seem well soundproofed which is more important now I’m home most of the time, (good both for me not being bothered by others, but actually, given we’re quite noisy ourselves, good that we’re not dealing with complaints from neighbours either).

I have repeatedly said to people that there were much worse times while I’ve lived in London when this pandemic could have happened, and a lot of that relates to where I am currently living and the fact that being at home all the time is not a hardship.

It’s worth noting that during Zoom meetings over the last year my flat has become a talking point, with me presenting from different aspects of the flat to show it off and my boss often referring to it as my “luxury bachelor pad!”

It’s certainly raised some questions and interest, and maybe a bit of envy!

We took out a three year tenancy on this, and went with the unfurnished option in that we both felt this was a development we could commit to in the long term. Neither of us feel any different almost two years later, and as long as it remains affordable for us I don’t see us being tempted to move anywhere else.

Please tell us what you like and dislike about this area:

Hayes is an area in development, so currently a lot of building work happening that promises more facilities as time goes on, including a Cinema and arts Centre next to Fizzy Hayes and a climbing centre that’s already in operation.

That said Hayes is already well provisioned for shops, and facilities within walking distance including a pool and leisure centre, various takeaways, a KFC, Mcdonalds, an Asda, Tesco, and Lidl, and lots of independent food and grocery retailers, as well as pharmacists, opticians, dentists and medical centres.

As a place to shop its very affordable.

Also Hayes and Harlington Station is a five minute walk away with direct links to Paddington, Ealing broadway, Heathrow, Slough, Reading and quick access to Windsor.

Heathrow is also very close, (within a 10 minute drive), which is great if your getting off a long haul flight and just want to get home.

Its more urban than leafy, there are nearby parks, (one of which could do with better care), and though I’ve got no bother with the area and have lived in rougher places, some residents have issues with what they perceive to be anti social behaviour in the neighbourhood, (mostly just kids hanging about). I’ve never felt its unsafe, but it depends on what you’re used to.

Local pubs are a bit rough and ready, (perfectly fine but if you’re wanting something a little less basic then you’d be better getting a train to Ealing Broadway which is ten minutes away).

Hayes works fine for me, prior to living here I lived in Harrow, which as a neighbourhood was a lot more suburban and middle class, and well looked after, but actually was really lacking in facilities you daily need, where I feel Hayes has all that.

Please share one thing (or more) which you wish you had known before you moved in:

Currently SKY Q isn’t available.

It’s not a deal breaker, but might have been if we’d known it before we moved in. As I understand it it’s going to be difficult to fix, but currently only Sky HD is available.

If there is one thing you would change about your flat or property what would it be:

Seems churlish to suggest but the only thing I can think is missing from the flat is an outside electricity socket on the balconies. It’s not ruining our lives not having one, (it’s not like I cant run a cable from inside), its just the one thing I’ve thought would be nice.

Also maybe the capacity to mute some residents on the app like I can on social media. The residents app is a great idea and has its uses, but like all social media it has its abusers as well, and there are A VERY FEW repeat offenders whose passive aggressive quibbles I’d like to read less of!

4
Facilities
5
Design
3
Location
5
Value
5
Management
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
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