A guide to living in Borough of Ealing

Please tell us about the good and bad aspects of living in your local area:

Living in Greenford Quay, especially around Lyons Dock, has been a really positive experience. The area is modern and still growing, with a decent (and improving) mix of local shops and cafés. While it’s not as busy as central London, the canal-side setting and open green spaces like Horsenden Hill make it a great place to relax and unwind. One of the standout things here is the strong sense of community. There are regular events that bring people together — from social gatherings to wellness sessions — and they’re welcoming to everyone. Thought goes into making them inclusive and enjoyable for residents from all walks of life. The street itself is quiet and feels safe, with little to no anti-social behaviour. Bin collections are reliable, and overall, the area offers a calm, friendly environment that still feels connected and vibrant. More parking space would be great.

How has the building management responded to any problems or issues you have raised:

Yes, they are attentive and respond. I have noticed they respond quickest to emails and not the resident app.

Please share one thing (or more) which you wish you had known before you moved in:

That road works would not be taking place nearby at this frequency. I understand it's for improvement, but this blocks the road if driving towards Greenford Station in the past few month

Please tell us about the good and bad aspects of living in your local area:

Living at Lyons Dock has been great for us as a couple new to the area. We enjoy spending time at the gym and Esquires Coffee — both are our favourite spots to hang out. The local shops and cafés are good, and the open spaces nearby are nice for relaxing. The street is quiet, safe, and peaceful, making it a welcoming place to live.

How has the building management responded to any problems or issues you have raised:

I raised initial issues with door lock and mail box which was promptly resolved and the maintenance team are very helpful

Please share one thing (or more) which you wish you had known before you moved in:

For first timers in london we did not know exactly that due to delays sometimes central london can take 30 minutes or more but this is not a problem for us.

Please tell us about the good and bad aspects of living in your local area:

My feedback regarding the area is not related to the building itself, location is perfect considering transport availability and several grocery stores around. However, Acton area is not safe for woman especially in the evening time, there’s also an issue with packages thieves that has affected myself and some of my neighbors.

How has the building management responded to any problems or issues you have raised:

Management team has been responding on time and was very helpful at all occasions.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew more about the area crime level and probably that is my only concern.

Please tell us about the good and bad aspects of living in your local area:

A glorified council estate. Spent a couple a years living here and it’s gone from very nice to horrid. It’s unsafe, dirty, noisy and polluted. Yet with each passing year, the service charge, rent, utilities bills, council tax and mortgage keep going up. The whole area is a dump and the council is lazy and powerless. So is our MP. Drug use is rampant. The minute we open our windows it stinks so bad we have to close it. Same goes when we come out of our flat or when walking around the neighbourhood. And actually even inside the flat we can’t use the ventilation because of the smell of drugs from other flats circulating through the vents system. So many neighbours already sold their place after just two years of living here. And the process was horrendous, mainly due to the absolute incompetence of the people working at the housing association.

Please share one thing (or more) which you wish you had known before you moved in:

How everything (from the flat, building facilities and services) would get run down very quickly, yet the expenses would keep going up. In reality it’s more of a short term living arrangement as it’s definitely not the place someone would want to live long term especially for those wanting to raise a family. Who would want to let their children inhale drugs from their neighbours’ daily smoking habits. Horrid.

What is the best feature of your home:

Adequate flat layout and decent proportions. Fully equipped. The building layout however is lazy offering no privacy and complete exposure to pollution from all elements (noise, smell, dust etc).

Please tell us about the good and bad aspects of living in your local area:

I enjoy living in this area – it’s generally quiet and residential with decent access to shops and transport. There are a few parks within walking distance, which is great for families and pet owners like us. Public transport links are fairly reliable, and there’s good access to the Central line. Overall, it’s a safe and friendly place to live with a good sense of community.

How has the building management responded to any problems or issues you have raised:

Whenever I’ve raised an issue, it’s generally been acknowledged and addressed within a reasonable timeframe.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, there isn’t much to say here. I’ve had a mostly positive experience so far, and nothing really stands out as something I wish I had known beforehand.