A Guide to Living in Acton

Please review your development:

Very modern development. It’s like 5 star hotel. The music and the unique fragrance when you enter the building it’s a nice touch. Property management team makes all the difference as their professionalism and commitment to ensure safe and comfortable living has impressed me.

Please share one thing (or more) which you wish you had known before you moved in:

Highly recommended ! You won’t find such a property and team elsewhere

How has the building management responded to any problems or issues you have raised:

all issues raised and managed through a handy app and response time is always good

4

Facilities

4

Design

4

Location

4

Value

5

Management

Please review your development:

In general, the design is cool but there are some unreasonable details. They redecorate the reception floor at least 3-4 times which is confusing and waste, to waste, to be honest. And the amenities should be ready in February but it seems they just start it, which is disappointing.

Please share one thing (or more) which you wish you had known before you moved in:

If something breaks, you’ll need to pay for the repair yourself.

How has the building management responded to any problems or issues you have raised:

Quick responses, they will give solutions to support us, but sometimes I expect they can actually come and fix the problem for us rather then let us do it by ourselves.

4

Facilities

4

Design

3

Location

4

Value

3

Management

Please review your development:

The property have just been completed and it shows a clean modern/urban design with 4 different development at different heights.
Very well presented and decorated, the halls are beautifully designed and intuitive.
Several roof terrace are available for the residents.

Please share one thing (or more) which you wish you had known before you moved in:

Unfortunately not much around a part a Tesco, Sainsbury and a Gym.
No shops open overnight nor pubs or restaurant.

How has the building management responded to any problems or issues you have raised:

Every time I’ve requested or reported any issues, the building management always acted swiftly

4

Facilities

5

Design

5

Location

5

Value

5

Management

Please review your development:

The design of the building exterior and property interiors is very modern and edgy. However, some of the communal interior could benefit from an improved finish. Some of the facilities are still in development (e.g. gym, restaurant, shops) which is frustrating.

However, we have use of bike storage and there is a refuse area situated in the basement next to the car park. Our experience of the property management has generally been very good – they are responsive and considerate of our needs especially given the current cost of living crisis. Furthermore, they arrange some good events for the residents from time to time.

Please share one thing (or more) which you wish you had known before you moved in:

As we were the first tenants in our apartment, it took a long time before our energy and council tax billing was set up. This required a lot of chasing in the first instance but has now been pretty seamless.

How has the building management responded to any problems or issues you have raised:

Yes, they have helped us with minor repair works and helped liaise with the maintenance teams who sevice our apartments. They were especially helpful in replacing my access card when I had it stolen. The team have also been useful in sorting out billing/meter enquiries