A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

The building is located conveniently, close to either the DLR line or the Canary Wharf tube station. Great food around and very easy for pets with the local access to green space for the dogs.

How has the building management responded to any problems or issues you have raised:

I have not had any issues or problems, and through the leasing process, if there was any questions I had, they responded quickly and promptly. Very professional and great service.

Please share one thing (or more) which you wish you had known before you moved in:

In a positive way, I did not realize the total package this building had to offer. I only have since realized since moving in how nice it is to have a secure package room and community online app.

Please tell us about the good and bad aspects of living in your local area:

Good aspects: - Close to the city of London, so very commutable by bike. - 5 min walk from the central line and 10 min walk from the District line. - Large Sainsbury’s 7 mins away and plenty of independent grocers on Roman Rd. - 15 mins walk from Victoria pk, ideal for running/weekend walks. Bad aspects: - Directly opposite a train line, so kicks up dust into the flat and constant noise - No shortage of degenerates on Bethnal Green rd at all times - Close to Whitechapel, which isn’t great.

How has the building management responded to any problems or issues you have raised:

I feel the sense of urgency could be better. For example when the BBQ broke.

Please share one thing (or more) which you wish you had known before you moved in:

It takes a while for the team to procure anything e.g fitness bike, new pool cues etc

Please tell us about the good and bad aspects of living in your local area:

The area is quite safe and there are enough cafés and nice places to discover, and I plenty of parks nearby. I find this place nice to live in.

How has the building management responded to any problems or issues you have raised:

Yes, and they always try to respond quickly. Very nice team.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know this place was so well protected from the sound of the trains. The walls and windows are super modern and stop the sound from the outside. At first when I saw the location, I thought we would hear the sound of the trains from the flats but in reality, you can’t hear anything because everything is super modern.

Please tell us about the good and bad aspects of living in your local area:

Although the area is not very central, it is developing with new businesses, both recreational and shops. Already you can take care of a lot of things within walking distance, and the surrondings are relatively safe; soon it will be possible to live a full life in the area (Restaurant density could improve, as well as cultural spots). Neighbouring families and people are friendly in general. At the same time, it is super practical to get to Central and West London given the proximity of the underground and bus stops.

How has the building management responded to any problems or issues you have raised:

Usually promptly. Haven't had bad experiences personally.

Please share one thing (or more) which you wish you had known before you moved in:

I believe everything was disclosed or self-evident.

Please tell us about the good and bad aspects of living in your local area:

I would genuinely give Lia more than five stars if I could. She is one of the most thoughtful and helpful people I’ve met in this building. Since the day I moved in, she has always been there whenever I needed help. She helped me carry my things, held the doors for me, came upstairs with me, showed me around the apartment and the building, and gave me a full tour. She also patiently taught me how to use the stove and explained exactly what I needed to buy for it to work properly. When I first moved in and the water was cut off, she immediately tried to help and followed up on the situation. She also helped me with the heating and always made sure I was okay and comfortable. Even today, August 22nd, I had an issue with the stove. Since it’s the weekend, no one was available to come and fix it, but Lia came to my apartment herself, looked into the problem, and managed to get it working again. I really appreciate that she didn’t just leave it until someone was available, she actually took the time to help. She is always welcoming, cheerful, and genuinely caring. What I appreciate most about her is that she doesn’t make you feel like you’re just another resident. She treats you like a person and genuinely cares about whether you’re doing okay. It honestly feels more like having someone looking out for you than simply dealing with a staff member. I was actually planning to write this review earlier, but I had my final exams at the time and completely forgot to post it. I have so much appreciation and respect for Lia. People like her are a big reason I never feel like a stranger in this building. She absolutely deserves five stars, and honestly, I wish I could give her more. 🤍

How has the building management responded to any problems or issues you have raised:

They replied fast, but I needed to remind them multiple times just to solve the issue.

Please share one thing (or more) which you wish you had known before you moved in:

The stove, I didn’t know that I should buy a special type of stuff for it( indicators).