A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

Alma is in a fantastic location with a wide range of shops, restaurants, cafés and bars all within walking distance. Transport links are excellent, with Aldgate East, Aldgate and Liverpool Street stations nearby, making it very convenient to travel across London. The street is generally lively but feels safe, and building management keeps communal areas and bin collections super well maintained.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive and helpful whenever I have raised an issue. Communication has generally been clear, and any concerns have been addressed in a timely and professional manner. Overall, I have found the management to be extremely friendly and committed to maintaining a positive living environment.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how busy and lively the area can be, especially during peak hours. While the location is extremely convenient with great transport links and amenities, the surrounding streets can sometimes feel quite fast-paced and noisy compared to what you might expect from a viewing. It’s not necessarily a negative, but it’s something worth being aware of before moving in so you know what to expect day to day.

Please tell us about the good and bad aspects of living in your local area:

The maintenance team is very responsive. Every time I reported an issue, they responded very quickly and came to my flat to fix the problem. I will give my big appreciation to Orlando, he helped me fix a lot of issues from lighting to sink. He is a very good member of the maintenance team.

How has the building management responded to any problems or issues you have raised:

The maintenance team is great, especially Orlando is very professional and friendly. He tried his best to fix the issues for me.

Please share one thing (or more) which you wish you had known before you moved in:

I would like to check All appliances and facilities are working. They look very good from the exterior, but when I moved in and started to use such facilities, I realised some of them are not working.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with excellent transport links including DLR, Underground and bus connections. There are plenty of shops, supermarkets, restaurants and cafés within walking distance, making everyday life easy. The area feels safe and well maintained, with pleasant open spaces nearby. Bin collections are regular and reliable, and any occasional issues are dealt with quickly. Overall, it is a vibrant and well-connected place to live with everything needed close at hand.

How has the building management responded to any problems or issues you have raised:

Any issues or questions I have raised have been dealt with promptly and professionally. The management team communicates clearly and keeps residents informed. Luciana, Lia and Abdi deserve special recognition for their excellent work, as they consistently go above and beyond to help residents and ensure that any concerns are addressed efficiently

Please share one thing (or more) which you wish you had known before you moved in:

My advice to new residents would be to make full use of the facilities and not hesitate to contact the team, as they are genuinely friendly, professional and committed to creating a positive living environment.

Please tell us about the good and bad aspects of living in your local area:

One of the main advantages of living in this area is the convenience. There is a Tesco nearby, as well as several Chinese supermarkets, which makes grocery shopping very easy. The property is also close to Canary Wharf, where you’ll find a wide range of restaurants, cafés, shops, and other amenities. As for the downsides, the area can feel quite busy during peak hours due to its proximity to Canary Wharf, but overall it is a very convenient and well connected place to live.

How has the building management responded to any problems or issues you have raised:

They respond Very quickly and professionally. As

Please share one thing (or more) which you wish you had known before you moved in:

An estimation of all the utility bills and other bills.

Please tell us about the good and bad aspects of living in your local area:

It is calm area, not noise from trains, underground or etc. A few minutes walk you are next to the nice river and green area to walk.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I have searched more, especially not new builds. Especially from other than Berkely. The prices the do doesn't worth it. Also they are not supportive at all.

What is the best feature of your home:

My view. I'm in 10th floor and I have a good view.