A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

Colin is always very helpful and quick to fix any issue I might have, whilst being polite, friendly and respectful.

How has the building management responded to any problems or issues you have raised:

Yes they have . They are very swift and attentive to dertails

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the underground parking electric meter was not managed by the building

Please tell us about the good and bad aspects of living in your local area:

Location is accessible and near to tube station. The area is safe as well even though after midnight, well lit area. Bin collection is efficient and ensure the building is kept clean at all times.

How has the building management responded to any problems or issues you have raised:

They are fast and responsive and take actions accordingly.so we are happy and satisfied with their overall building management.

Please share one thing (or more) which you wish you had known before you moved in:

Nil. I dont think I have any bad insights so far from staying here etc.

Please tell us about the good and bad aspects of living in your local area:

Area very quiet. A lot of families and close to canal leaving vibe. 25 minutes everwhere- City, Stratford and stone throw from Canary wharf. Easy walking, running, cycling, biking, DLR.

How has the building management responded to any problems or issues you have raised:

Yes. When balvony door stuck, on line maintenance requested. Next day sorted!

Please share one thing (or more) which you wish you had known before you moved in:

Internet and Electricity connection / account set up for new tennant could be simpler.

Please tell us about the good and bad aspects of living in your local area:

We lived at Fizzy Poplar for over 5 years. It was great location and lovely flats. The only reason we moved was because we were priced out of the area.

How has the building management responded to any problems or issues you have raised:

Building management always responded to problems or issues and was always sorted very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

That there was no concierge at Fizzy Poplar. It means you miss out on a lot of the community events they advertise in other buildings.

Please tell us about the good and bad aspects of living in your local area:

Living in my local area has both its advantages and disadvantages. On the positive side, the community is generally quiet and safe, with convenient access to shops, public transport, and recreational areas. The building is well-maintained, and the management team—especially Saad, who serves as the concierge, and Beverly—are both incredibly helpful and professional. They are always approachable and quick to assist with any concerns, which really enhances the overall quality of life here. However, there are a few downsides as well. At times, parking can be a challenge, and occasional noise from nearby construction can be disruptive. Still, the attentiveness and support from Saad and Beverly go a long way in making this a great place to live.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive and professional whenever I’ve raised any issues. Saad, the concierge, and Beverly from the management team have consistently handled concerns quickly and efficiently. Whether it’s a maintenance issue or a general inquiry, they follow up promptly and ensure the problem is resolved with minimal hassle. Their support has made a big difference in maintaining a positive living experience.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that parking can sometimes be limited or challenging, especially during peak hours. It would have been helpful to understand the availability and options for parking in advance. Additionally, occasional noise from nearby construction wasn’t something I anticipated, and knowing about that beforehand would have helped set more realistic expectations.