A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

Stepney green has great access to victoria Park and Hackney which become the hubs. The Rusty bike, coborn and lord tredegar give a range of good locals. Fizzy Stepney Green is right by the station so always feels safe to walk between.

How has the building management responded to any problems or issues you have raised:

Really quick to respond to issues. When maintenance request was put in, always had someone come the same day. The handymen were very professional and always fixed the issue

Please share one thing (or more) which you wish you had known before you moved in:

The hot water is provided to all the buildings in the area by a single facility managed by a separate company. Occasionally went down but the fizzy team were very on it chasing the third party.

Please tell us about the good and bad aspects of living in your local area:

The apartment's communal facilities are exceptionally well-equipped and modern, offering a wide range of amenities that cover most requirements. Three DLR stations are conveniently located nearby, ensuring excellent transport links. A bus stop is also situated right outside the building. The surrounding area is remarkably quiet, with no late-night disturbance from motorcycles.

How has the building management responded to any problems or issues you have raised:

Whenever an issue arises, one promptly receives an email from the manager outlining the resolution and the steps taken to address it.

Please share one thing (or more) which you wish you had known before you moved in:

The apartment includes most of the necessary facilities, so there's no need to arrange Wi-Fi in advance or worry about receiving parcels.

Please tell us about the good and bad aspects of living in your local area:

Good amount of grocery shops near by; 2 mins to the nearest tube station and bus stations; bins near the station are always full and trash overflow on the stairs; traffic noise is tolerable.

How has the building management responded to any problems or issues you have raised:

The response has been timely with helpful solutions.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew this place earlier! Every time I see the plants and smiley face on people who work here it makes me happy.

Please tell us about the good and bad aspects of living in your local area:

The local area is quite convenient and in a safe neighbourhood in general despite in the east side of the city. Perk is many restaurants and grocery stores nearby, including Asian supermarkets, as well as cinema.

How has the building management responded to any problems or issues you have raised:

Facilities are managed properly and timely by the team on-site. There were occasional issues with the central energy system but the team always prioritise and act promptly. If there is any small issues with the apartment, e.g. water leakage, etc. the on-site engineer team take care of it quickly leave your mind at peace.

Please share one thing (or more) which you wish you had known before you moved in:

The community host and team were very friendly which helps you to take care of anything you need, from parcel delivery to apartment maintenance. Small downside is that the AC for heating was not very effective during winter (also central standing charge will be on utility bill). This is a hardware issue I think of the equipment and instalment of the system of the building (other instalments in the apartment, e.g. HVAC were good).

Please tell us about the good and bad aspects of living in your local area:

There is a Tesco superstore 5 mins away which is amazing and the tube station is just a 2 mins away which walk from the apartment which is super good.

How has the building management responded to any problems or issues you have raised:

They are super quick to respond to my queries, I just have to message on whatsapp :)

Please share one thing (or more) which you wish you had known before you moved in:

I can’t think of any at the moment lol. But expect good things i’d say ahaha