A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

Alma is in a fantastic location with a wide range of shops, restaurants, cafés and bars all within walking distance. Transport links are excellent, with Aldgate East, Aldgate and Liverpool Street stations nearby, making it very convenient to travel across London. The street is generally lively but feels safe, and building management keeps communal areas and bin collections super well maintained.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive and helpful whenever I have raised an issue. Communication has generally been clear, and any concerns have been addressed in a timely and professional manner. Overall, I have found the management to be extremely friendly and committed to maintaining a positive living environment.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how busy and lively the area can be, especially during peak hours. While the location is extremely convenient with great transport links and amenities, the surrounding streets can sometimes feel quite fast-paced and noisy compared to what you might expect from a viewing. It’s not necessarily a negative, but it’s something worth being aware of before moving in so you know what to expect day to day.

Please tell us about the good and bad aspects of living in your local area:

All the neighbours are lovely, a local shop is easily accessible and well stocked. It is well connected to DLR with Langdon Park and All saints around the corner.

How has the building management responded to any problems or issues you have raised:

They were proactive in solving issues once raised and sorted immediately. Not only this, but they did a remarkable job.

Please share one thing (or more) which you wish you had known before you moved in:

Would just bring a fan for the heatwave, bedroom gets a bit hot sometimes

Please tell us about the good and bad aspects of living in your local area:

The maintenance team is very responsive. Every time I reported an issue, they responded very quickly and came to my flat to fix the problem. I will give my big appreciation to Orlando, he helped me fix a lot of issues from lighting to sink. He is a very good member of the maintenance team.

How has the building management responded to any problems or issues you have raised:

The maintenance team is great, especially Orlando is very professional and friendly. He tried his best to fix the issues for me.

Please share one thing (or more) which you wish you had known before you moved in:

I would like to check All appliances and facilities are working. They look very good from the exterior, but when I moved in and started to use such facilities, I realised some of them are not working.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been incredibly convenient and enjoyable. The neighborhood offers a fantastic range of local shops, supermarkets, and great restaurants, making daily life very easy. Transport links are excellent, providing quick and seamless connections to central London for both study and leisure. The streets are generally quiet, safe, and well-maintained, offering a great balance between a peaceful environment and city convenience.

How has the building management responded to any problems or issues you have raised:

The building management and concierge team are exceptionally helpful and responsive. On one occasion, I couldn't locate an important parcel that was marked as delivered. I raised the issue with the staff, and they immediately stepped in, thoroughly checked the mailroom, and quickly tracked it down for me. Their fast, proactive, and caring response really showed how much they value the residents.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about the fantastic dedicated study room available within the building! The study environment there is incredibly quiet, comfortable, and perfectly set up for deep focus. It has been an absolute lifesaver for my graduate studies, especially on days when I need a change of scenery from my flat but want to avoid commuting to the campus library. If you are a student or someone who works from home, having such a great study space right on your doorstep is a massive bonus!

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with excellent transport links including DLR, Underground and bus connections. There are plenty of shops, supermarkets, restaurants and cafés within walking distance, making everyday life easy. The area feels safe and well maintained, with pleasant open spaces nearby. Bin collections are regular and reliable, and any occasional issues are dealt with quickly. Overall, it is a vibrant and well-connected place to live with everything needed close at hand.

How has the building management responded to any problems or issues you have raised:

Any issues or questions I have raised have been dealt with promptly and professionally. The management team communicates clearly and keeps residents informed. Luciana, Lia and Abdi deserve special recognition for their excellent work, as they consistently go above and beyond to help residents and ensure that any concerns are addressed efficiently

Please share one thing (or more) which you wish you had known before you moved in:

My advice to new residents would be to make full use of the facilities and not hesitate to contact the team, as they are genuinely friendly, professional and committed to creating a positive living environment.