A guide to living in Borough of Tower Hamlets

Please tell us about the good and bad aspects of living in your local area:

Amazing location with lots of shops and restaurants near by. Literally 5 mins walk to Canary Wharf shopping mall and the 100s of shops

Please share one thing (or more) which you wish you had known before you moved in:

That it would be soo good and the value of all the incredible amenities

What is the best feature of your home:

The far reaching views to the Houses of Parliament and london eye.

Please tell us about the good and bad aspects of living in your local area:

There’s a lot of options nearby, Morrisons 1 minute walk, restaurants and Canary Wharf within 5 minutes walking distance. Elizabeth line 10 minute walk and Jubilee 5. The apartment is furnished very nicely and feels modern and comfortable.

How has the building management responded to any problems or issues you have raised:

Yes, the electronic lock was not working which was swiftly fixed by the management team.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t forget your keycard. During 9-4 there is construction in the area.

Please tell us about the good and bad aspects of living in your local area:

Living in my area is very convenient. There is a supermarket just downstairs with a wide range of products, including many Southeast Asian fruits that are hard to find elsewhere. Within a 5-minute walk, there is also a large Tesco, and the underground station is only three minutes away without even needing to cross the road. Next to the station, there is a Sainsbury’s as well. The street is clean, quiet, and well-maintained, with good bin collection and no noticeable anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

The building management responds very quickly to any issues. There is a 24-hour reception and the WhatsApp support is always available. Whenever I have a problem, they reply promptly and offer help with a friendly attitude.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the details of utilities before moving in, such as how the Wi-Fi, water, and electricity bills are managed and paid. It would have been helpful to understand these arrangements in advance to make the move-in process even smoother.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been a fantastic experience overall. The location is unbeatable — we have the Jubilee and Elizabeth tube lines plus the DLR just minutes away, making travel across London incredibly convenient. The shopping centre beneath the stations is excellent, offering everything you might need, from grocery stores and pharmacies to banks, cafés, and beauty services. The neighbourhood feels safe and well looked after, with regular cleaning and visible 24/7 security staff. There are also plenty of restaurants, cafés, and new spaces opening all the time, giving the area a lively and modern atmosphere. The only downside is the noise late at night from one of the waterfront restaurants that hosts events with live music or DJs until around 2 a.m., especially Thursday to Sunday. Because the venue is right on the water, the sound carries, and you can even hear it from the upper floors. Additionally, noise travels quite easily here due to the surroundings — early morning bin collections, occasional construction, and transport announcements are noticeable. That said, the positives far outweigh the negatives. It’s a vibrant, well-connected, and convenient place to live with a great sense of safety.

How has the building management responded to any problems or issues you have raised:

When we had an issue with our dishwasher, the building management responded very quickly and had it fixed without any hassle. Since then, everything has worked smoothly. The only downside is that the new apps are a bit clunky and not very intuitive, which can make submitting maintenance requests a bit frustrating.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I’d known before moving in is how much sound carries in this area. Because the building is surrounded by water, noise tends to travel — especially from the waterfront restaurant that plays live music and hosts DJ nights until late on weekends. It’s not constant, but definitely noticeable, even on higher floors. On the positive side, the location couldn’t be better. Having the Jubilee line, Elizabeth line, and DLR all within minutes makes getting around London incredibly easy. Plus, you have everything you could possibly need right here — shops, restaurants, gyms, pharmacies, and services all in one place. It’s a vibrant, convenient, and lively spot to live in — just come prepared for a bit of weekend nightlife noise.

Please tell us about the good and bad aspects of living in your local area:

Overall, Wood Wharf is an excellent area to live in. There are a range of grocery shops nearby, including Amazon Fresh, Waitrose, and Marks & Spencer, as well as Asda a short walk away. The restaurants within Wood Wharf and the wider Canary Wharf area provide an excellent variety of options and I’ve had a pleasant experience at each venue that I’ve visited. The Elizabeth Line, Jubilee Line, and DLR are all close by and provide multiple routes into the city. There are also a range of buses connecting the area to other parts of East and South East London. The whole of the Canary Wharf estate is very clean and kept to a good standard. I feel safe in this area on my own at any time of day or night. There is not much traffic on Water Street, and planes flying to and from London City Airport are not as noticeable as I’d anticipated. The only negative aspect of the area that I’ve encountered is occasional noise from boats mooring in West India Quay. Whilst rare, previously a large ship left its engines running throughout its stay, creating significant amounts of noise throughout the night for a prolonged period of time.

How has the building management responded to any problems or issues you have raised:

Umar, the property manager, is fantastic and has addressed all problems I’ve reported very quickly. Much like in my interactions with the concierge team, nothing is ever too much to ask, and he consistently goes above and beyond.

Please share one thing (or more) which you wish you had known before you moved in:

I wish that I’d known about the utility rates and standing charges of the mandatory suppliers before moving in. Whilst these are not unaffordable, they are still quite high in my opinion, and I’d like to see an option to be able to use other suppliers available in the future. It could be argued that this is offset by the convenience of not needing to setup accounts with multiple providers however.