A guide to living in South East London

Please tell us about the good and bad aspects of living in your local area:

We moved from Pakistan in 2025, and this is the first place we’ve lived in,we genuinely love it. The apartment feels modern and well-designed, with great quality fittings. Having Deptford Park right across the building is a huge highlight, especially in summer. The nearest stations, Surrey Quays and Canada Water, are about a 15–20 minute walk, Bus station is also on a 3 min walk. This one is not always punctual however many other buses go from a 8-minutes walk from our development. we enjoy it although it may feel a bit long for some. Even with the overground track behind the building, the soundproofing is excellent and you don’t hear outside noise. Parking is convenient, and bin collections are very reliable. The area is always clean with no unpleasant smells. It’s a calm, well-kept place that has been a great first home for us.

How has the building management responded to any problems or issues you have raised:

There have been a few occasions where unexpected hot water issues came up, but they were resolved within a few hours each time. Apart from that, any small issues with fittings inside the apartment are usually handled quickly. Overall, building management is responsive and gets things sorted without much delay.

Please share one thing (or more) which you wish you had known before you moved in:

Since it’s a new building, we were informed that the gym and other amenities would be opening soon. They’re still in progress, so it would have been helpful to have a clearer timeline, but we understand these things can take time and are looking forward to them once they’re ready.

Please tell us about the good and bad aspects of living in your local area:

The development is located in a great and vibrant local area, with a mixture of markets, restaurants and supermarkets for day-to-day living as well as when wanting to go out and enjoy with friends and family. Transport links are good, with multiple options for getting around London only a short walk away. Other local amenities such as gyms and the local park that's actively used by different ages and groups of people are great elements that have a positive impact on the wellbeing of the space.

How has the building management responded to any problems or issues you have raised:

Building management has been good, friendly and very responsive–with any issues or concerns being addressed or responded to promptly with care and attention. We had an issue with insects coming through our vent, which was sorted on the same day. Early on we also had a loose fitting in the bathroom which was again sorted on the same day by a handyman they brought in.

Please share one thing (or more) which you wish you had known before you moved in:

The park is a lovely space to have close by, especially in the summer and it's great to see it used for a variety of activities (relaxing, sports, bbq) throughout the year

Please tell us about the good and bad aspects of living in your local area:

I don’t really have anything bad to say. Experience to date has been first class. Any issues with the facilities are addressed immediately and communicated clearly. Commute wise there are multiple options to get to different areas of London quickly. Deptford Park is directly opposite and it’s dog friendly.

How has the building management responded to any problems or issues you have raised:

The building management team are very responsive and I was even able to arrange wall hooks to be professionally fitted as well, which made my move that much easier.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t really anything to add here.. i was given a thorough walk through when I enquired and everything was clearly explained to me.

Please tell us about the good and bad aspects of living in your local area:

Lewisham is a great area to live in. Being so close to the DLR and train station makes commuting very easy. There are plenty of shops like Tesco nearby and good parks within walking distance.

How has the building management responded to any problems or issues you have raised:

Management is very responsive. The team at the front desk is always available to help with queries or log issues, and they follow up quickly to ensure things are resolved.

Please share one thing (or more) which you wish you had known before you moved in:

How easy the commute is! Being close to the train station is a huge advantage and time saver.

Please tell us about the good and bad aspects of living in your local area:

Living at Neptune Wharf is really convenient. Silva’s is only about a 5-minute walk away and it’s a wonderful local restaurant that people in the area love. There are also some great local shops nearby, and the community feel is strong — especially around the local dog park where lots of neighbours meet and chat. Bikes are available around the area during the warmer seasons which makes getting around easy. Transport links are good, and overall the area feels well connected. The street itself is fairly quiet with low traffic noise, and it’s generally a peaceful place to live. Bin collections are regular and the neighbourhood feels friendly and well looked after.

How has the building management responded to any problems or issues you have raised:

Extremely speedy and attentive - All issues addressed and solved the same day where possible.

Please share one thing (or more) which you wish you had known before you moved in:

One thing you quickly notice after living here is how friendly the community is, which isn’t always obvious from a viewing. People are generally respectful and the area feels calm and welcoming. The nearby dog park is a lovely place where neighbours often chat and get to know each other, which adds to the sense of community. The location is also very convenient, with great local spots like Silva’s only a short walk away and good transport links nearby. It’s a really pleasant place to live and a great area to settle into.