Bale & Anchor, SE13

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with a good range of supermarkets, restaurants, and cafés within walking distance. Public transport links are reliable and make it easy to reach the city centre. The nearby parks provide a nice open space for walks and relaxation. Sometimes the main road can be a little noisy during rush hour, but overall it is a safe and pleasant place to live.

How has the building management responded to any problems or issues you have raised:

The building management team has always been responsive and helpful. Whenever I reported an issue, they arranged maintenance quickly and kept me updated throughout the process. For example, when I had an electrical problem, the repairman Junior came promptly and fixed it very professionally. Overall, I feel supported and reassured by their service.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that the soundproofing between some rooms could be better, as you can occasionally hear noise from the corridor or neighboring flats. It is not a big issue, but it would have been good to be aware in advance. Apart from that, the living experience has been very positive.

Please tell us about the good and bad aspects of living in your local area:

Local area is great, lots of new shops and businesses. The area is becoming much more popular and has a great vibe amongst the local community.

How has the building management responded to any problems or issues you have raised:

They’re all great, any concerns we have they resolve. They’re clearly very busy, but always very attentive and helpful

Please share one thing (or more) which you wish you had known before you moved in:

Rear entrance to Lewisham station being opened up, this would be a huge benefit

Please tell us about the good and bad aspects of living in your local area:

huge space and modern design happy to move in and all the staff are kind and helpful so highly recommended

How has the building management responded to any problems or issues you have raised:

great and we just move in so we will expect to be all good

Please share one thing (or more) which you wish you had known before you moved in:

all good right now hope we can have a good experience till end

Please tell us about the good and bad aspects of living in your local area:

No more than a 3min walk from the overground, DLR and bus stops. Less than 10mins into Lewisham high street with various budget and higher end stores and supermarkets. Most of the major supermarkets are close including big Tesco, Sainsbury’s, Lidl, Iceland and M&S. very easy to get around south London, east London and get into central. North London is harder to go to but not impossible

How has the building management responded to any problems or issues you have raised:

They don’t respond at all. I genuinely couldn’t tell you if anyone here clocks in to work, I’m so serious. No one responds to calls or texts.

Please share one thing (or more) which you wish you had known before you moved in:

If I’d known the bills were set up with homebox and I’d have to collect all my guests from reception, I’d have stayed elsewhere. I don’t care how pretty apartments are, I should’ve be a prisoner in my home. Most apartments have intercoms for guests. It’s unacceptable and inconvenient, especially in the evening,

Please tell us about the good and bad aspects of living in your local area:

Quiet area despite being incredibly central within Lewisham, which is a huge plus. The locale in regards to tesco, the station, and the shopping centre all make a huge difference when looking at amenities.

How has the building management responded to any problems or issues you have raised:

Some of them, yes. We are still waiting on some longer term issues — fixing the window for example. I would be unhappy if it got to winter and this wasn’t resolved since it will effect our insulation.

Please share one thing (or more) which you wish you had known before you moved in:

Bale House seems to be the one to go for. Anchor residents seem to have it much harder with various levels of disruption. It’s by chance that we seemed to end up in the right building