The Fold, CR0

Please tell us about the good and bad aspects of living in your local area:

This area is great. There is every single store you can think of right here. You literally don’t have to go into London for anything. There are also numerous restaurants and you can find anything you want to eat from any ethnic group around the world.

How has the building management responded to any problems or issues you have raised:

The response time has gotten better overtime. I had an issue today 29/2/2024, called the reception and the maintenance staff was at my door to fix the issue immediately

Please share one thing (or more) which you wish you had known before you moved in:

The fact that I can book the meeting room and also book the sky lounge at no cost is the best feeling ever !

Please tell us about the good and bad aspects of living in your local area:

Love how it is accessible to all transport routes . Town centre is a short walk away so this place is in a good ,clean safe area of Croydon.

How has the building management responded to any problems or issues you have raised:

It’s been quite a long process since we moved in and can be frustrating at times with email after email ,but eventually it gets handled .

Please share one thing (or more) which you wish you had known before you moved in:

The council tax is high for this building ………………..

Please tell us about the good and bad aspects of living in your local area:

Pros: Close to high street and transport links. Fun building activities for families Cons: slow or lack of communication when it comes to repairs within the building. Lack of parking

How has the building management responded to any problems or issues you have raised:

It's had some issues with the lift that has been problematic in the past. To be honest it wasn't managed well, communication with tenants was poor. But need to give kudos to front desk Carol, and Kevin were very helpful who handled the situation very well despite management not being there to support them. Arnold on front desk is wonderful too.

Please share one thing (or more) which you wish you had known before you moved in:

That you can hire the top floor for functions and such

Please tell us about the good and bad aspects of living in your local area:

The Fold boasts a central location which is accessible to East Croydon meaning you can get to London in less than 20 minutes, however with the highly metropolitan location it means noise pollution is quite high and parking is difficult to find.

How has the building management responded to any problems or issues you have raised:

Takes an age for things to be raised and when they are they've only got 1 person that deals with all maintenance. Meaning things like heating or water issues take an age to be resolved.

Please share one thing (or more) which you wish you had known before you moved in:

Views of the city are great, but take into account high bills and management being reactive to things you raise.

Please tell us about the good and bad aspects of living in your local area:

Great location of the building. Have everything you need in walking distance - shopping, restaurants, bars. Couple parks around great for dog walks.

How has the building management responded to any problems or issues you have raised:

Very quick to act on issues raised (Maintenance issues mostly)

Please share one thing (or more) which you wish you had known before you moved in:

Parking in Croydon centre is quite a expensive- living in a tower block you aren’t entitled to a street parking permit so you have to use private car parks which are quite costly.