The Fold, CR0

Please tell us about the good and bad aspects of living in your local area:

Love how it is accessible to all transport routes . Town centre is a short walk away so this place is in a good ,clean safe area of Croydon.

How has the building management responded to any problems or issues you have raised:

It’s been quite a long process since we moved in and can be frustrating at times with email after email ,but eventually it gets handled .

Please share one thing (or more) which you wish you had known before you moved in:

The council tax is high for this building ………………..

Please tell us about the good and bad aspects of living in your local area:

Pros: Close to high street and transport links. Fun building activities for families Cons: slow or lack of communication when it comes to repairs within the building. Lack of parking

How has the building management responded to any problems or issues you have raised:

It's had some issues with the lift that has been problematic in the past. To be honest it wasn't managed well, communication with tenants was poor. But need to give kudos to front desk Carol, and Kevin were very helpful who handled the situation very well despite management not being there to support them. Arnold on front desk is wonderful too.

Please share one thing (or more) which you wish you had known before you moved in:

That you can hire the top floor for functions and such

Please tell us about the good and bad aspects of living in your local area:

Great location of the building. Have everything you need in walking distance - shopping, restaurants, bars. Couple parks around great for dog walks.

How has the building management responded to any problems or issues you have raised:

Very quick to act on issues raised (Maintenance issues mostly)

Please share one thing (or more) which you wish you had known before you moved in:

Parking in Croydon centre is quite a expensive- living in a tower block you aren’t entitled to a street parking permit so you have to use private car parks which are quite costly.

Please tell us about the good and bad aspects of living in your local area:

There are shops nearby by everything is very creepy in the neighbourhood. It feels like the complete Ghetto. Like you could get robbed or stabbed anytime

How has the building management responded to any problems or issues you have raised:

They have only responded after being chased a million times and sometimes they never respond at all. Most people in the building seem to be complaining that issues are not attended to

Please share one thing (or more) which you wish you had known before you moved in:

The place is overpriced. The furniture does not look like the ones they have used to advertise. They did the bare minimum nothing is fancy just ugly blue couches and ugly blue coffee tables for £2000 is a joke

Please tell us about the good and bad aspects of living in your local area:

The location of the building is very good. there are bars around as well as supermarkets, closest supermarket is just 2 minutes away. There is a small park just by the building and a big park just 10 minutes walk. Eat croydon station just 10 minutes away is great too. The only bad thing I would say is that the building is located just by the main road so it can get noisy sometimes, however not a big issue for us as we leave in the 15th floor.

How has the building management responded to any problems or issues you have raised:

Our hob extractor is not working since we moved in. Tanya was very helpfull and booked an engineer for us to fix it.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known that I have to confirm multiple times that I would like to have unfurnished apartment.