Sailmakers, E14

Please tell us about the good and bad aspects of living in your local area:

The location of this apartment is excellent. Within 3–5 minutes’ walk can find Tesco and Chinese supermarkets, and the DLR station is also very close which making transport very convenient. The sound insulation is much better compared to nearby apartments.

How has the building management responded to any problems or issues you have raised:

The building management has always been very responsive.

Please share one thing (or more) which you wish you had known before you moved in:

I wasn’t aware that the rubbish needs to be taken down to the basement level, but it’s not really a big issue.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient with plenty of supermarkets, shops, cafés, and restaurants within walking distance. Public transport links are strong, making commuting easy, and the area feels generally safe. There are also some nice open spaces nearby for walking or relaxing. The only downsides are that parking can be a little limited and, like most busy areas, there can be occasional traffic noise.

How has the building management responded to any problems or issues you have raised:

The building management has generally been responsive and helpful. When I reported maintenance issues, they were addressed within a reasonable period, and the team communicates updates clearly. The communal areas are kept tidy, and security is taken seriously, which adds to the overall sense of comfort and safety.

Please share one thing (or more) which you wish you had known before you moved in:

After living here for four years, I don’t feel there was anything major I wish I had known beforehand — the apartment and facilities have met my expectations. Every thing has been great!

Please tell us about the good and bad aspects of living in your local area:

Great area, close enough to the tube. Can feel slightly unsafe at night and the DLR is a bit loud. Overall good

How has the building management responded to any problems or issues you have raised:

Colin from the maintenance team at Sailmakers is absolutely fantastic. He’s always friendly, approachable, and goes out of his way to be helpful. No matter the issue, Colin handles everything with a positive attitude and genuine care. It’s a pleasure having someone so reliable and cheerful around—he really makes a difference!

Please share one thing (or more) which you wish you had known before you moved in:

A lot of dogs around. Also don’t enjoy the fact that tenants can sublet to Airbnb. Feels a bit unsafe

Please tell us about the good and bad aspects of living in your local area:

The area is lovely with excellent local shops, cafes, and green spaces. Transport is reliable and easy to access. The street feels safe and friendly, parking is usually fine, and bin collections are consistent. Overall, a great place to live.

How has the building management responded to any problems or issues you have raised:

Nico and Kam are excellent staff members who always go above and beyond to help. They are warm, patient, and create a welcoming atmosphere that makes you feel truly at home. They solve any issues quickly and efficiently, which gives you great peace of mind. Their positive attitude and professionalism bring an excellent vibe to the entire community.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how friendly and supportive the community is here.

Please tell us about the good and bad aspects of living in your local area:

Canary Wharf is clean, safe, well-connected and has great shops, parks, restaurants and transport. I genuinely enjoy living here

How has the building management responded to any problems or issues you have raised:

Niko is excellent. He’s always professional, friendly, and really goes out of his way to help. He’s reliable, easy to talk to, and brings a calm, positive presence to the building. It makes a big difference having someone like him around. He’s great.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, everything has been great. The building is well-managed, the team is helpful, and the area is quiet and safe. There haven’t been any surprises—what you see is what you get, and it’s all been positive. I’ve had a really good experience living here.