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Greystar’s Sailmakers is a Build to Rent scheme, which comprises of 327 units. It is within the mixed-use Galliard Homes development, Harbour Central. The site is situated on the Isle of Dogs close to the River Thames, and less than a 10-minute walk from the heart of Canary Wharf. In addition, transport links come courtesy of nearby South Quay DLR and Canary Wharf’s DLR and Underground services. Residents enjoy fast and frequent connections to the likes of Bank and Monument.
Sailmakers, E14 Reviews
Write a Review Upload PhotosHigh quality rental apartment
There are residential gym, lounges, cinema room, dining room, conference rooms in the two buildings managed by sailmakers. The staff here is extremely friendly and responsive.
Underground parking space (paid separately), including bike storage (free).
In the windy days, sometimes you could hear the wind howling, which isn’t great.
Please tell us what you like and dislike about this area:
Situated right next to the South Quay DLR station. 10 minutes walk from Jubilee mall and Canary Wharf proper.
Traffic noise is minimal but sometimes you can hear it (DLR, and some speeding cars).
Depending on the neighbours, there could be noises (anti-social behaviours) since the area is extremely built-up.
Please share one thing (or more) which you wish you had known before you moved in:
The residents in these buildings are very much mixed. There are students, professionals and what not.
How has the building management responded to any problems or issues you have raised:
The management team has been very responsive and helpful in dealing with a complaint we had
Manager Response
Hi Simi,
Thank you so much for taking the time to leave us this review we really appreciate it! Hope you are making full use of our wonderful amenities : )
We take on board every feed back and try to implement where we can.
I’m glad to hear the Management team were responsive in dealing with your complaint. If there is anything else we can do for you, do not hesitate to come on see us.
Thank you once again for taking the time to leave us this review, I will be sure to share this with Sailmakers Team : )
Efficient and convenient
Great design and facilities in the building, helpful and efficient staff. There is one common room on the first floor with some computer, one gym on the 34th floor with excellent view, one club lounge on the 35th floor, great for a group of friends. this apartment is also pet friendly
Please tell us what you like and dislike about this area:
Very convenient location, lots of restaurants and bars around, one big Waitrose and two big asian markets
How has the building management responded to any problems or issues you have raised:
I generally raise some maintenance issues via the property website and someone will come to our apartment the second day to fix it. Staff are very nice and helpful, especially Dean Joān. every time there is something wrong in the apartment, he reacts very fast and always solve the problem.
Modern place but bad neighbours which management can’t control…
Pros: concierge service which you pay for, new and modern furnishing, safe and clean area, 3 mins walk from DLR station, good facilities like gym
Cons: not much characteristics around this area, really noisy neighbours who blast loud music and the management can’t do much to help which really disturbs your peace and quiet, especially during sleep time!!!! They also charge pet rent per pet per month.
Please tell us what you like and dislike about this area:
New and modern apartment near DLR. Noisy neighbours playing loud music through the day and night. High rent.
Please share one thing (or more) which you wish you had known before you moved in:
Wish I knew I had loud and inconsiderate neighbours, I wouldn’t have agreed to stay in my current unit. Recommend you talk to your nearby neighbours if possible, to get feedback before signing contract.
How has the building management responded to any problems or issues you have raised:
Responds quickly to request for maintenance issues since there’s an in house team
World class management – thank you Dean Joāo and Abigail
Decent build – minor quirks/nooks in rooms and size of storage cupboard. World class facilities, building and property management – friendly, professional, and very responsive. Thank you especially Dean Joāo in Maintenance and Abigail in Leasing for your courteous, responsive, caring works. You guys have made my experiences to date at Sailmaker an absolute delight. I feel comfortable and confident living here thanks.
Please tell us what you like and dislike about this area:
Good: adjacent transport and public spaces like the docks – convenient location. Good building insulation. Friendly, professional, and responsive staff. Bad: rumbling of the DLR at shoulder hours.
Please share one thing (or more) which you wish you had known before you moved in:
Minor rumbling of DLR (I am a light sleeper) at shoulder hours. How professionally cool and responsive the team at Sailmakers are!
How has the building management responded to any problems or issues you have raised:
Issues with hot water and leaking window acknowledged, inspected, and solution advised swiftly and professionally. Clear communication and responsible mindset. Worthy of trust. Thank you Dean Joāo.
Replies from property management are a bit slow
Sometimes the replies from property management and the reception are a bit slow, so problems accumulate and are not solved immediately. Apart from that, other aspects such as the design, facilities are decent. It is easy to access to the gym and club lounges.
Please tell us what you like and dislike about this area:
Transport is convenient, with a DLR station nearby. Accessible to quite an amount of groceries and restaurants.
Please share one thing (or more) which you wish you had known before you moved in:
Know the facilities better before moving in and sometime to tell us how the portal and the parcel system works.
How has the building management responded to any problems or issues you have raised:
We had to ask for several repair and maintenances, the person in charge (Dean Joāo) is very efficient and quick in helping.
Nice facilities
The building looks nice and modern. Nice facilities like lounges, and especially the gym, where residents can access easily. It also has nice views. The management often holds events like Halloween night. There are items that we can rent using Tulu as well.
Please tell us what you like and dislike about this area:
The area is nice and quiet, a bit far away from central London but can get to Bank via DLR within 20 minutes. Lots of shops around the Canary Wharf area.
Please share one thing (or more) which you wish you had known before you moved in:
Portal system is difficult to register, and we had to communicate with the reception several times before gaining access. It has a lot of important functions so would recommend getting that registered asap.
How has the building management responded to any problems or issues you have raised:
The maintenance staff Dean Joāo responded well to our maintenance requests. In particular, when our washing machine broke, he responded and replaced it very quickly. He also has a nice attitude.
Maintenance at Sailmakers
The design of the building is great. Facilities are wonderful. Property management is good however they take a while to reply. The maintenance team, however, is absolutely wonderful. Dean Joāo was extremely friendly, professional and was quick to reply and act. Thank you!
Please tell us what you like and dislike about this area:
Building’s location is very convenient and I don’t hear much noise. Just wish the building had a trash chute!
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew the place was pet friendly as I do have allergies. I also wish it had a trash chute.
How has the building management responded to any problems or issues you have raised:
I asked for an amendment on my contract however the management are yet to respond. They’re not great in replying quickly.
Excellent
Ever since first contact, Emilia from the team helped me to get everything arranged but also got everything sorted out on the next day. Any problems you face gets adressed immediately. Thank you Emilia and the maintenance team for all of your kind help and dedication.
Please tell us what you like and dislike about this area:
The area is good, cafes and supermarkets are plenty. Numerous restaurants with different cuisines, close to DLR.
Please share one thing (or more) which you wish you had known before you moved in:
Apartments are alright, nice balconies and location.
How has the building management responded to any problems or issues you have raised:
Thanks to Emilia and the maintenance team for help
Best development I’ve ever lived in
Everything is top notch quality – from the structure to furniture. The staff are amazing, if there’s any problems, it gets fixed immediately. We had our dishwasher break down the other day and it was fixed immediately. Most importantly, The concierge staff are all amazing, helpful, and professional.
Please tell us what you like and dislike about this area:
Lots of bars and restaurants within walking distance and with a great water view. The local pubs sit right next to the water, lots of sunny Sunday roasts looking out the canal
Please share one thing (or more) which you wish you had known before you moved in:
Wish I could have know about my bike storage earlier
How has the building management responded to any problems or issues you have raised:
Immediately, no delays. Had dishwasher broke and was fixed immediately
All of the areas being dog friendly makes such a difference
The design of the building is fantastic, facilities are great and have already been able to make so many friends because of them. All of the areas being dog friendly makes such a difference to being able to socialise with the dog. And the events the building hold from time to time are fantastic.
Please tell us what you like and dislike about this area:
Great area with easy access to great bars and shops. Sailmakers also has a zapp facility in the same building which is amazingly convenient.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known about this place sooner rather than later!
How has the building management responded to any problems or issues you have raised:
I had an issue with plumbing and maintenance emailed me back almost immediately to confirm an appointment, very friendly!
Sailmakers Review
Excellent and very modern . State of the art facilities. Excellent maintenance and customer service . All facilities are provided whether it’s a gym, dining room , lounges etc . One of the best buildings in Canary Wharf. Great teams which are always helpful in all departments.
Please tell us what you like and dislike about this area:
Very vibrant and fast paced .High energy , clean and safe environment. Modern buildings , cafes and great shopping too .
Please share one thing (or more) which you wish you had known before you moved in:
I was informed about everything before I moved in.
How has the building management responded to any problems or issues you have raised:
Very swiftly with high efficiency . I would also like to mention that the front office / reception staff is very helpful. Especially Emilia who always helps with a smile .
Resident photos
