Category Scores
Greystar’s Sailmakers is a Build to Rent scheme, which comprises of 327 units. It is within the mixed-use Galliard Homes development, Harbour Central. The site is situated on the Isle of Dogs close to the River Thames, and less than a 10-minute walk from the heart of Canary Wharf. In addition, transport links come courtesy of nearby South Quay DLR and Canary Wharf’s DLR and Underground services. Residents enjoy fast and frequent connections to the likes of Bank and Monument.
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Reviews
Write a ReviewUpload PhotosA Tower, A Home
I think that the Sirocco Tower was not the only property which could provide a plenty of facilities, but I believe that the tower is the only one that could satisfy my emotional needs. When I got the pressures from the university, the smile faces of the reception always make me feel relief. Thank you for all your patience in the last year, and I hope that I could stay in your tower again shortly.
Please tell us what you like and dislike about this area:
Extremely convenient location and internal facilities.
Please share one thing (or more) which you wish you had known before you moved in:
If you want any specific view in your balcony, you may need to ask the favour to the management team before you move in.
If there is one thing you would change about your flat or property what would it be:
Sometimes, my flat was dusty, and based on my observation, that might be caused by the carpet.
Manager Response
Hi there, thank you for taking the time to leave us a review. I am glad to hear the team helped with some of that relief from university pressure. You are always welcomed back here at Sailmakers and hope to see you again. I will be sure to pass your feedback to the team they will be thrilled with your review!
Saklmakers home away from home
Covid has slowed down the use of the amenity spaces but once opened there is a beautiful gym, pool tables and quiet areas. On site maintenance team (Tyrone and Glyn) are very efficient and willing to go the extra mile to make you happy. Always reply to emails quickly and are friendly.
Please tell us what you like and dislike about this area:
Close to DLR and Canary Wharf jubilee line. Close to main amenities. I dislike the construction which is ongoing and loud.
Please share one thing (or more) which you wish you had known before you moved in:
Construction
What is the best feature of your home:
Views views views! Amazing place to live, very safe and comfortable
Manager Response
Hi Jin, thank you for taking the time to leave us this review! Supper happy to hear you like our amenity spaces, we cannot wait to re-open our amenity spaces, hopefully soon! I am thrilled to hear Tyrone and Glyn have been supper efficient. I will be sure to share this with the maintenance team and all of Sailmakers team.
Perfect living!
The management team are so professional and helpful. Within minutes of reporting an issue you are contacted and an arranged time is made to rectify any issues.
They are a really friendly and professional team. Highly recommend
Please tell us what you like and dislike about this area:
This is the perfect area location wise, with a DLR station around the corner and shops a stones throw away. The harbour is lovely to walk around and the area is very safe.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew about the building work going on, however the properties are sound proof and you can hardly hear anything
What is the best feature of your home:
I love the furniture in the property and the kitchen and appliances are great and brand new!
Manager Response
Hi Laura Jane, what a lovely review. Thank you so much for taking the time to leave us this review! Really thrilled to hear the team responded fast to your issue and glad you like our furniture and kitchen appliances. I will be sure to share with the team at Sailmakers.
Great place to stay, staff make it feel truly like home.
The staff are fantastic and truly the best I have seen.
Great design where the gym is on the second highest floor giving a great view. The apartments have a great layout.
The building is well maintained and kept perfectly clean.
They also provide activities for you to enjoy that cater to a broad audience.
Please tell us what you like and dislike about this area:
Surrounded by great shops, restaurants, amenities and transport
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew about this place earlier, I would have moved in 6 months earlier.
How has the building management responded to any problems or issues you have raised:
The staff are very attentive and are willing to go the extra mile which has been difficult in this Covid world.
Manager Response
Thank you so much for taking the time to leave us this review! I am really excited to share this with the Sailmakers team they will love your comment about them : ) but also I am glad you are taking the opportunity to part take in our activities. Thank you once again.
Stellar Customer Service and Maintenance Department
I can go on and on but if I had to pick one, I would have to say the receptionists and maintenance staff. From top to bottom by far the best staff when it comes to cultivating a family feel which is rare in today’s world. The manager, Sebastion is probably one of the kindest people and takes the time to see how he and his staff can make your home feel like a home.
Please tell us what you like and dislike about this area:
I really like that the building is close to many shops and is within walking distance to train stations.
Please share one thing (or more) which you wish you had known before you moved in:
That I knew of this place sooner.
If there is one thing you would change about your flat or property what would it be:
COVID has made it difficult to enjoy the amenities of the gym but the staff has been helpful with trying to service your needs with advice and virtual workouts.
Manager Response
Hi CR, what an amazing review! Here at Sailmakers this is exactly what we are aiming for, to make all our tenets feel right at home and I am happy to see that we have succeed in doing so. I will be sure to share this review with the team at Sailmakers and Sebastian too. Thank you for taking the time to leave us this review.
Good
Building design and facility are great , just I wish they built living room bigger , and furniture are not as good as should , but building management, especially front desk (Alexandera ,Phoebe )and maintenance personnel are extremely professional and friendly.
Please tell us what you like and dislike about this area:
Area is near supermarket and mall and we like it very much
Please share one thing (or more) which you wish you had known before you moved in:
I wish there were not much construction around the street
If there is one thing you would change about your flat or property what would it be:
Getting bigger sink at master bedroom shower and bigger closet
Manager Response
Hi Kevin, thank you so much for taking the time to leave us a review. I will share this with the team they will be thrilled to see this : )
A year with Sailmakers
The building is beautifully designed with a modern rustic architecture giving off warm vibes within the building. Fully equipped amenities available within the building, which I find very convenient. I have never had to wait long to get any maintenance issues checked or repaired by the on-site team. Most importantly, staff at sailmakers make our stay here worthwhile.
Please tell us what you like and dislike about this area:
Personally, the area has been a convenient place to stay- having the DLR station and underground station nearby. All basic necessities are also within reach easily, whether its grocey shopping, banks, shops in Jubilee/Canada/ Cabot place. Beautiful views of the Harbour and docks are a plus point in the area.
Please share one thing (or more) which you wish you had known before you moved in:
–
If there is one thing you would change about your flat or property what would it be:
The only thing I would change would be having comfort cooling in both rooms in a 2- bed flat for the summer heat, as currently only one room does.
Manager Response
Hi Hawra, thank you so much for taking the time to leave us this review. I will be sure to share this with Maintenance and all team at Sailmakers, they will be thrilled! Also happy 1 year anniversary at Sailmakers : )
Home away from home
I am coming to the end of a 3+ month stay with the Sail Makers Team and I truly am so sad that I will no longer see the lovely people who make this business such a success. The apartment boasts beautiful views, hugely generous space and fantastic amenities that I didn’t even realise I wanted. A special mention to The font of house team – Taher, Phoebe and Alex for always being so accommodating with any request at all and having a warm smile every morning.
Please tell us what you like and dislike about this area:
Great location and amenities near by. Absolutely everything that you could need in this area. So many different cuisines within a 5min walk. The DLR and underground train line is super handy also if you fancy exploring or popping into Oxford Street.
Please share one thing (or more) which you wish you had known before you moved in:
Order groceries online before arriving from Long haul flights –
It would be lovely to have a directory of sorts to recommend local restaurants for food.
What is the best feature of your home:
The on-site gym! Its massive and has absolutely everything you need.
Manager Response
Hi Denise, thank you so much for your wonderful review the team will be thrilled, I will be sure to share this with them. We are so happy you have enjoyed your home here with us and made use of our amenity spaces. We wish you all the best in your new home.
Comfortable flat
The maintenance team is impressive. They are efficient when every time I have the request, and then work out the best solution. The management team often email you when the building holds some event or festival. When it comes to the festival, the flat is decorated by staff, so sweet.
Please tell us what you like and dislike about this area:
I like the gym located on Level 34 at Sirocco, which with a panoramic view and equipped with state-of-the-art Technogym equipment. I also enjoy the chill-out area and 360 views of London when working out.
24 hours concierge team always assists me, help me with enquires and provide information on the local area.
Please share one thing (or more) which you wish you had known before you moved in:
Nothing special
What is the best feature of your home:
The wood dinner table, which provides a comfortable platform for me to work and eating.
Manager Response
Hello, thanks for sharing your experience and feedback on our maintenance team. They will be thrilled to read this review, I will be sure to share this with them. Keep an eye out on our up coming events.
My review
这里是一个很舒适安全的住宿！我们一家三口住在Sirocco Tower很开心，因为这里不仅安全，工作人员也很热情，前台的Phoebe和 Alex对我家小朋友特别关心喜爱，每次碰到都会一起玩，小朋友也特别喜欢她们。出门3分钟路程就到DLR，出行非常方便。楼下有英超也有中超，买东西也非常便捷。在里公寓附近有个城市农场，大约10分钟左右步行路程，周末闲暇之余也会带上小朋友去看看小动物，总之这里是一个适合居住的优质公寓，如果你未来选择这里，一定会爱上这里！good laction，excellent service！！！recommend！！
HomeViews translation:
Here is a very comfortable and safe accommodation! Our family of three is very happy to live in Sirocco Tower, because it is not only safe, but the staff are also very enthusiastic. Phoebe and Alex at the front desk are very concerned about my children and they will play together every time they meet, and the children especially like them. DLR is only 3 minutes away from home, so travel is very convenient. There are both the Premier League and the Chinese Super League downstairs, and shopping is very convenient. There is a city farm near the apartment, about a 10-minute walk away. In the spare time on weekends, I will bring children to see the animals. In short, this is a high-quality apartment suitable for living. If you choose here in the future, you will love it. Come here! good laction, excellent service! ! ! recommend! !
Please tell us what you like and dislike about this area:
It is very convenient to go to any places，because there is a DLR near by the property about 3 minutes for walking， besides， there are markets around sides，so it is easy to go shopping.
Please share one thing (or more) which you wish you had known before you moved in:
It is a good location to go to anywhere,and there is a excellent service. if you live here, you will love it!
How has the building management responded to any problems or issues you have raised:
It is very quickly to solve any problems. The manager,receptionists,maintain team are very perfession.
Manager Response
Hello, thank you so much for this wonderful review. I am glad to hear you and your children were happy living in our building and that the team were very warm and welcoming. They will be absolutely thrilled to receive this feedback, I will be sure to share this with the Sailmakers team!
What a lovely place to stay
The interior design is fashionable with tasteful furniture. I have to say the developer is wonderful to take the place such this -a convenient location. The team was extremely good, no matter what time and what happened just asked them for help, they always there. Thank you Marcin, Phoebe, Alex for everything for any help during the last few months. It was great to meet you guys.
Please tell us what you like and dislike about this area:
If there is a swimming pool inside the building that would be perfect, just this.
Please share one thing (or more) which you wish you had known before you moved in:
Swimming Pool
If there is one thing you would change about your flat or property what would it be:
If I can I would replace the mirror to a full-length mirror
Manager Response
Hi there, thank you for this wonderful 5 star review. We are very proud of our interior design and glad that you like it too. Amazing to hear positive feedback about our team. They will be thrilled when they read this review. I will be sure to share this with the Sailmakers team!
Resident photos
