Sailmakers, E14

By
Greystar
2nd
Ranked 2nd out of 44 in Canary Wharf
4.61 (based on 46 reviews) 4.61 (46 reviews)

Category Scores

4.65
Facilities
4.72
Design
4.48
Location
4.41
Value
4.60
Management

Greystar’s Sailmakers is a Build to Rent scheme, which comprises of 327 units. It is within the mixed-use Galliard Homes development, Harbour Central. The site is situated on the Isle of Dogs close to the River Thames, and less than a 10-minute walk from the heart of Canary Wharf. In addition, transport links come courtesy of nearby South Quay DLR and Canary Wharf’s DLR and Underground services. Residents enjoy fast and frequent connections to the likes of Bank and Monument.

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Reviews

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Extremely high-spec apartments, excellent customer service and communication. Exceptional facilities.

Verified Resident
Verified Resident
Review Date Aug 2019

From the moment I first enquired about apartment availability, to the present day, my experience of Sailmakers has been outstanding. Communication has been quick and informative, and the level of attention to detail is very good. The design of the building is exquisite, with attention to detail being a huge plus point. I wouldn’t hesitate to stay here again, and all the clients I have placed here have been extremely happy.

Please tell us what you like and dislike about this area:

The amenities are good, and the bars, shops, restaurants and transport of Canary Wharf are within a reasonable distance. It would be nice to see more green space outside the building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish we had know that the actual concierge was not available after 5pm at weekends.

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Manager Response

Hello, thanks for the glowing review! All your comments have been noted and will be shared with the team. Thanks again.

A year with Sailmakers

Verified Resident
Verified Resident
Review Date Nov 2020

The building is beautifully designed with a modern rustic architecture giving off warm vibes within the building. Fully equipped amenities available within the building, which I find very convenient. I have never had to wait long to get any maintenance issues checked or repaired by the on-site team. Most importantly, staff at sailmakers make our stay here worthwhile.

Please tell us what you like and dislike about this area:

Personally, the area has been a convenient place to stay- having the DLR station and underground station nearby. All basic necessities are also within reach easily, whether its grocey shopping, banks, shops in Jubilee/Canada/ Cabot place. Beautiful views of the Harbour and docks are a plus point in the area.

Please share one thing (or more) which you wish you had known before you moved in:

If there is one thing you would change about your flat or property what would it be:

The only thing I would change would be having comfort cooling in both rooms in a 2- bed flat for the summer heat, as currently only one room does.

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Manager Response

Hi Hawra, thank you so much for taking the time to leave us this review. I will be sure to share this with Maintenance and all team at Sailmakers, they will be thrilled! Also happy 1 year anniversary at Sailmakers : )

Home away from home

Review Date Nov 2020

I am coming to the end of a 3+ month stay with the Sail Makers Team and I truly am so sad that I will no longer see the lovely people who make this business such a success. The apartment boasts beautiful views, hugely generous space and fantastic amenities that I didn’t even realise I wanted. A special mention to The font of house team – Taher, Phoebe and Alex for always being so accommodating with any request at all and having a warm smile every morning.

Please tell us what you like and dislike about this area:

Great location and amenities near by. Absolutely everything that you could need in this area. So many different cuisines within a 5min walk. The DLR and underground train line is super handy also if you fancy exploring or popping into Oxford Street.

Please share one thing (or more) which you wish you had known before you moved in:

Order groceries online before arriving from Long haul flights –

It would be lovely to have a directory of sorts to recommend local restaurants for food.

What is the best feature of your home:

The on-site gym! Its massive and has absolutely everything you need.

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Sailmakers, E14
User submitted image of  Sailmakers, E14
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Manager Response

Hi Denise, thank you so much for your wonderful review the team will be thrilled, I will be sure to share this with them. We are so happy you have enjoyed your home here with us and made use of our amenity spaces. We wish you all the best in your new home.

Comfortable flat

Verified Resident
Verified Resident
Review Date Aug 2020

The maintenance team is impressive. They are efficient when every time I have the request, and then work out the best solution. The management team often email you when the building holds some event or festival. When it comes to the festival, the flat is decorated by staff, so sweet.

Please tell us what you like and dislike about this area:

I like the gym located on Level 34 at Sirocco, which with a panoramic view and equipped with state-of-the-art Technogym equipment. I also enjoy the chill-out area and 360 views of London when working out.
24 hours concierge team always assists me, help me with enquires and provide information on the local area.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing special

What is the best feature of your home:

The wood dinner table, which provides a comfortable platform for me to work and eating.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hello, thanks for sharing your experience and feedback on our maintenance team. They will be thrilled to read this review, I will be sure to share this with them. Keep an eye out on our up coming events.

My review

Verified Resident
Verified Resident
Review Date Aug 2020

这里是一个很舒适安全的住宿!我们一家三口住在Sirocco Tower很开心,因为这里不仅安全,工作人员也很热情,前台的Phoebe和 Alex对我家小朋友特别关心喜爱,每次碰到都会一起玩,小朋友也特别喜欢她们。出门3分钟路程就到DLR,出行非常方便。楼下有英超也有中超,买东西也非常便捷。在里公寓附近有个城市农场,大约10分钟左右步行路程,周末闲暇之余也会带上小朋友去看看小动物,总之这里是一个适合居住的优质公寓,如果你未来选择这里,一定会爱上这里!good laction,excellent service!!!recommend!!

HomeViews translation:

Here is a very comfortable and safe accommodation! Our family of three is very happy to live in Sirocco Tower, because it is not only safe, but the staff are also very enthusiastic. Phoebe and Alex at the front desk are very concerned about my children and they will play together every time they meet, and the children especially like them. DLR is only 3 minutes away from home, so travel is very convenient. There are both the Premier League and the Chinese Super League downstairs, and shopping is very convenient. There is a city farm near the apartment, about a 10-minute walk away. In the spare time on weekends, I will bring children to see the animals. In short, this is a high-quality apartment suitable for living. If you choose here in the future, you will love it. Come here! good laction, excellent service! ! ! recommend! !

Please tell us what you like and dislike about this area:

It is very convenient to go to any places,because there is a DLR near by the property about 3 minutes for walking, besides, there are markets around sides,so it is easy to go shopping.

Please share one thing (or more) which you wish you had known before you moved in:

It is a good location to go to anywhere,and there is a excellent service. if you live here, you will love it!

How has the building management responded to any problems or issues you have raised:

It is very quickly to solve any problems. The manager,receptionists,maintain team are very perfession.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hello, thank you so much for this wonderful review. I am glad to hear you and your children were happy living in our building and that the team were very warm and welcoming. They will be absolutely thrilled to receive this feedback, I will be sure to share this with the Sailmakers team!

What a lovely place to stay

Verified Resident
Verified Resident
Review Date Aug 2020

The interior design is fashionable with tasteful furniture. I have to say the developer is wonderful to take the place such this -a convenient location. The team was extremely good, no matter what time and what happened just asked them for help, they always there. Thank you Marcin, Phoebe, Alex for everything for any help during the last few months. It was great to meet you guys.

Please tell us what you like and dislike about this area:

If there is a swimming pool inside the building that would be perfect, just this.

Please share one thing (or more) which you wish you had known before you moved in:

Swimming Pool

If there is one thing you would change about your flat or property what would it be:

If I can I would replace the mirror to a full-length mirror

4
Facilities
4
Design
5
Location
5
Value
5
Management
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Manager Response

Hi there, thank you for this wonderful 5 star review. We are very proud of our interior design and glad that you like it too. Amazing to hear positive feedback about our team. They will be thrilled when they read this review. I will be sure to share this with the Sailmakers team!

Simply the best!

Verified Resident
Verified Resident
Review Date Aug 2020

Amazing team, service, beautifully furnished apartments! There is everything you can wish for! Also wanted to say that it is much easier than renting from the landlord! Would highly recommend if you wish to stay close to Canary Wharf.

Please tell us what you like and dislike about this area:

Absolutely loved staying at the Ostro Tower!

Please share one thing (or more) which you wish you had known before you moved in:

How far away Canary Wharf is from the centre

What is the best feature of your home:

The team would answer yours needs any time and do it amazingly

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hello. Wow what an amazing review. Thank you so much for leaving us a 5 star review and the positive feedback about the team. They will be thrilled to read this review. I will be sure to share with Sailmakers team. Thank you once again!

A Tower, A Home

Verified Resident
Verified Resident
Review Date Aug 2020

I think that the Sirocco Tower was not the only property which could provide a plenty of facilities, but I believe that the tower is the only one that could satisfy my emotional needs. When I got the pressures from the university, the smile faces of the reception always make me feel relief. Thank you for all your patience in the last year, and I hope that I could stay in your tower again shortly.

Please tell us what you like and dislike about this area:

Extremely convenient location and internal facilities.

Please share one thing (or more) which you wish you had known before you moved in:

If you want any specific view in your balcony, you may need to ask the favour to the management team before you move in.

If there is one thing you would change about your flat or property what would it be:

Sometimes, my flat was dusty, and based on my observation, that might be caused by the carpet.

5
Facilities
4
Design
5
Location
5
Value
5
Management
User submitted image of  Sailmakers, E14
User submitted image of  Sailmakers, E14
User submitted image of  Sailmakers, E14
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Manager Response

Hi there, thank you for taking the time to leave us a review. I am glad to hear the team helped with some of that relief from university pressure. You are always welcomed back here at Sailmakers and hope to see you again. I will be sure to pass your feedback to the team they will be thrilled with your review!

The reward-deserving building

Verified Resident
Verified Resident
Review Date Aug 2020

The design is really nice, the property management team is the most helpful team ever, always being there for us, answering our questions and helping us all the time. The building has nice facilities and clean environment. We are very thankful for the team of the building.

Please tell us what you like and dislike about this area:

The location is really near all the shops and supermarkets, really convenient place.

Please share one thing (or more) which you wish you had known before you moved in:

Nope.

If there is one thing you would change about your flat or property what would it be:

Nope, we have been very grateful for the team and the building.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi. Wow we really appreciate the great review. Lovely to hear the positive effect the team have had on your experience. All your comments will be shared with the team here at Sailmakers! Thank you so much again.

If you’re looking for a place to live, look no further

Verified Resident
Verified Resident
Review Date Aug 2020

Absolutely love the design, modern and yet tasteful. When I first came to view the property, the warmth of interior design was the first thing I noticed and drew me in. The gym consists of all brand new state-of-the-art equipment. The style of property management needs no improvement (hope the comfrot cooling stops kicking a fuss).

Please tell us what you like and dislike about this area:

The gym is A1 perfect , as is the movie theatre and common areas. The Sailmakers team are unbelievably warm and helpful (especially Alexandra and Phoebe :)), really adds to the ambience of feeling welcomed home. Cannot possibly say nicer things about the apartments, amenities and most importantly the team. Thank you!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing

If there is one thing you would change about your flat or property what would it be:

Nothing I can think of (other than I wish the sink was a little bit bigger or a different style tap as I cant wash pans easily, but thats cosmetic and a tiny point)

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi there, thank you so much for the 5 star review. We are glad to hear that you like the modern design of the build and the facilities. I will be sure to share this with the Sailmakers team. Thank you once again.

Value does not match the renting costs

Verified Resident
Verified Resident
Review Date Jul 2020

Great building in terms of design and fantastic socializing events organized before the crisis.
Poor management during the crisis in particular, with delayed follow-ups and catching up with the government advice (prolonged closure of the gym and some facility lounges, wellness treatments still not re-introduced). The service provider chosen for the wellness and beauty treatments is not reliable in terms of the provision of its service and does not communicate well with the residents.

Please tell us what you like and dislike about this area:

There are many important amenities around, such as shops and restaurants, and the DLR stop is right around the corner. The tube station is also just a short walk away. However, there are a few constructions going on right next to the building, which causes lots of dust and noise, sometimes even on Sundays (eventhough that is forbidden). This is particularly disturbing under the current circumstances whilst working from home. It also leads to much less use of a balcony facing the construction due to the implications mentioned above.

Please share one thing (or more) which you wish you had known before you moved in:

See above. I would have probably not chosen this building.

How has the building management responded to any problems or issues you have raised:

See comment above. Delayed responses with lack of flexibility and customer service orientation.

2
Facilities
5
Design
3
Location
3
Value
1
Management
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Manager Response

Hi There, thank you for taking the time to leave us a review. I am glad to hear you enjoyed our social events prior to lock down. Keep an eye on out for our up coming social events.

To ensure our residents safety we had to delay the opening of the gym by over a week, until we had the necessary measures in place. I will be sure to pass on this feedback to our health concierge.

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

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User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
User submitted image of Sailmakers, E14
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Facilities

Concierge

Concierge

Gym

Gym

Lounge

Lounge

Parking

Parking

Pet Friendly

Pet Friendly

Roof Terrace

Roof Terrace

Location

Greystar

About Greystar

Greystar is a global leader in rental housing. They focus on providing beautiful environments and world-class service that enhance the…
Number of developments 9

4.46

Average rating based on 201 reviews

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