Award winner 2025

Facilities
Coworking spaces
Lounge
Parcel storage
Pet friendly
Resident events
Roof terrace
Awards
Location Award: 2025, 2024, 2023
Excellence Award: 2025, 2024
Design Award: 2025, 2024
Facilities Award: 2025, 2024
Value Award: 2025, 2024
Management Award: 2025, 2024
Facilities
Coworking spaces
Lounge
Parcel storage
Pet friendly
Resident events
Roof terrace
Awards
Location Award: 2025, 2024, 2023
Excellence Award: 2025, 2024
Design Award: 2025, 2024
Facilities Award: 2025, 2024
Value Award: 2025, 2024
Management Award: 2025, 2024
See how residents rate this development
106 total reviews
Viewing 1-5 out of 106
Lining Xia (Tenant)
Verified Resident
Riverstone Heights, E3
Oct 2025
Beautiful Design and Great Management
Lining Xia (Tenant)
Verified Resident
Riverstone Heights, E3
Oct 2025
Please tell us about the good and bad aspects of living in your local area:
The local shops are very convenient and easy to access, while restaurants and bars are a bit further away but still manageable. Transport links are reliable and convenient, making it easy to get around. One small drawback is that outdoor temporary parking is quite limited when friends come to visit. Waste collection is handled well, and so far there have been no issues with anti-social behaviour or traffic noise. Overall, it’s a comfortable and convenient area to live in.
How has the building management responded to any problems or issues you have raised:
The building management has been very responsive to issues. For example, they actively addressed our request regarding a leaking toilet. However, my mattress had a strong odour when I moved in. Although I treated it myself and the situation improved, I would still prefer a replacement. I am also concerned that if the issue persists, it may cause disputes about responsibility when I move out.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known the room orientation and whether it receives direct sunlight before moving in. This would help new residents better plan their living space and daily routine.
Manager response
Dear Lining, Thank you for your review and your feedback. We really appreciate you taking time to write about your experience and suggestions. We are glad to hear that you are happy with the service we provide and handle any maintenance issues promptly. At Riverstone Heights we are very proud of our communal areas for our residents however we don't have a capacity or space for gym or additional underground parking space for visitors. A lot of our residents find the gym which is just 1 minute walk away very convenient. Sorry to hear about your mattress, we use mattress protectors for our apartments and always make sure there is a new one for the beginning of the tenancy. If this wasn't a case please reach out to us and we will be able to provide new mattress protector for you. If the orientation of your apartment wasn't mentioned on your viewing, you could always ask as all our staff know the all the apartments very well. Your apartment is facing north with kitchen window to the east. We hope you continue to enjoy your stay at Riverstone Heights and reach out to us if you need anything Kind regards, Kristina
Posted by
Kristina, Assistant Building Manager
Oct 2025
Frank huang (Tenant)
Verified Resident
Riverstone Heights, E3
Sept 2025
I love this apartment
Frank huang (Tenant)
Verified Resident
Riverstone Heights, E3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
The property management is excellent and the apartment facilities are great.The property management staff are very nice, especially Saad. I went down at 3 a.m. and couldn't find my package. He patiently helped me find it.
How has the building management responded to any problems or issues you have raised:
The management team responds to emails very promptly. As long as it's within their working hours, they will answer your questions.
Please share one thing (or more) which you wish you had known before you moved in:
Before I moved in, I already knew that the environment and facilities of this apartment were very good, including a large Tesco nearby and convenient access to buses and subways.
Manager response
Dear Frank, Thank you very much for your thoughtful feedback. We are delighted to hear that you find both our team and the facilities to be of a high standard. It’s wonderful to know that our staff, especially Saad, made such a positive impression with his patience and support. We also appreciate your comments regarding the parcel collection area. Your feedback is valuable, and we will continue working to improve the process to make it more efficient and convenient for residents. Unfortunately, some delivery drivers do not always scan parcels correctly, which means a code is not generated for easy collection from the locker. Please be assured that we are constantly reminding drivers to follow the correct process, and in the meantime, our team will always be happy to assist you if any issue arises. Thank you again for taking the time to share your experience. We are committed to continually improving our services and ensuring your satisfaction. Kind regards, Darek
Posted by
Darek Dyszynski, Building Manager
Oct 2025
Lewis (Tenant)
Verified Resident
Riverstone Heights, E3
Sept 2025
Well equipped and located apartment building with helpful and responsive management team
Lewis (Tenant)
Verified Resident
Riverstone Heights, E3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Very well connected only a 2 minute walk from Bromley-by-Bow tube station. Easy access also to Westfield Stratford and cycle lanes along the mile end road. Plenty of bike storage. Only downside is the lack of car parking though zip car club is useful
How has the building management responded to any problems or issues you have raised:
Yes in a timely manner. Efficient system for reporting defects with staff around/available on site both in and out of hours if any issues
Please share one thing (or more) which you wish you had known before you moved in:
Flats can get quite warm in the summer time and requires diligent closing of blinds/opening windows at night + fans to keep cool though this does also mean heating is very infrequently used
Manager response
HI Lewis, Thank you so much for your thoughtful feedback! We’re delighted to hear that you’re enjoying the shared spaces, rooftop terrace, and facilities, as well as the overall décor and upkeep. We truly value your kind words and look forward to continuing to provide you with a great living and working environment. Kind regards, Darek
Posted by
Darek Dyszynski, Building Manager
Sept 2025
Beatrice R (Tenant)
Riverstone Heights, E3
Sept 2025
Wonderful place! Great design!
Beatrice R (Tenant)
Riverstone Heights, E3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Very close to the tube station and close to tesco superstore. We have a gym right next to our building..You can have a nice walk along the canal and there are multiple groceries stores in the area.
How has the building management responded to any problems or issues you have raised:
I haven’t raised any issues yet but I know they will be very responsive.
Please share one thing (or more) which you wish you had known before you moved in:
I cannot think of anything right now as Way of Life has a great website where you can find any information you need.
Manager response
Dear Beatrice, Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying the design of the building, the communal spaces, and the nearby conveniences. It’s great to know that the rooftop garden, gym, and canal walks are adding to your experience. We’ll be sure to share your kind words with Cristina and the rest of the team—they’ll be so pleased to hear that their support made a difference. We’re glad to have you as part of our community! Kind regards, Darek
Posted by
Darek Dyszynski, Building Manager
Sept 2025

Michael King (Tenant)
Verified Resident
Riverstone Heights, E3
Sept 2025
Riverstone Heights Calm Contemporary Safe Living.
Michael King (Tenant)
Verified Resident
Riverstone Heights, E3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Riverstone Heights Has great transportation links The area is safe to live The local Mega Tesco's is so convenient
How has the building management responded to any problems or issues you have raised:
The building management are always polite efficient and fast at responding to any problems or issues Iay have. Kristina is exemplary and always supportive and willing to assist and help with and issues.
Please share one thing (or more) which you wish you had known before you moved in:
The buildings social events are great. I have no negative comments to make except the matt brown kitchen cupboards mark easily.
Manager response
HI Michael, Thank you so much for sharing your wonderful feedback about Riverstone Heights! We’re delighted to hear how much you enjoy the design, amenities, and thoughtful details throughout the building. It’s great to know that our reception and management team — especially Kristina — have made such a positive impression by being supportive, efficient, and attentive. We truly value your kind words and are grateful to have you as part of the Riverstone Heights community. Kind regards, Darek
Posted by
Darek Dyszynski, Building Manager
Sept 2025


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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Riverstone Heights, E3
Ranked 1st out of 21 in Bow
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