Riverstone Heights, E3

Please tell us about the good and bad aspects of living in your local area:

The good aspects are the tube station being extremely close by as well as the grocery stores. Slightly disadvantaged in terms of cafes and places to eat nearby

How has the building management responded to any problems or issues you have raised:

They have resolved matters in less than 24 hours even on weekends if urgent

Please share one thing (or more) which you wish you had known before you moved in:

More about the surrounding areas in terms of things to do

Please tell us about the good and bad aspects of living in your local area:

The mini shop next door to Riverstone Heights is brilliant alongside the Big Tesco which is a 2 minute walk away. I would love to see a coffee shop open up into the square. Bin collections are prompt and there is barely any outside noise from inside the apartment.

How has the building management responded to any problems or issues you have raised:

Any small issues with the flat i've had, have been actioned ASAP and always recieve prompt replies.

Please share one thing (or more) which you wish you had known before you moved in:

I would of loved there to of been a community app or facebook page to chat to other resistents and foster that sense of community.

Please tell us about the good and bad aspects of living in your local area:

There is a large Tesco nearby, along with a few small convenience shops, which makes daily shopping quite easy. The area is close to the District Line, so transport links are convenient and commuting is straightforward. However, there are very few restaurants or bars in the immediate vicinity, so dining and nightlife options are limited. There is only one gym, which is usually very busy. Public open spaces are fairly basic and do not offer much in terms of leisure facilities—there is no swimming pool or dedicated recreational amenities. Overall, the area is convenient for transport and essentials, but lacks variety in social and entertainment options.

How has the building management responded to any problems or issues you have raised:

The on-site staff are friendly and polite, but the building management has been slow and not very proactive in resolving issues. A long-running noise problem took several months and was not properly addressed, eventually stopping on its own rather than through management intervention.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how expensive it would become over time. The rent increases are quite steep, and this isn’t always obvious from a typical viewing, so it’s worth budgeting carefully and considering long-term affordability before moving in

Please tell us about the good and bad aspects of living in your local area:

Amazing grocery store proximity as Tesco is just 2 mins walk, with sainsbury and even another grocery store just outside the apartment. 30 mins tube to central London.

How has the building management responded to any problems or issues you have raised:

Heating and bathroom problems reported were addressed within 2-3 days, the team came to visit to check the issues within a day

Please share one thing (or more) which you wish you had known before you moved in:

The Hammersmith line connecting it to kings cross is quite delayed (freq 10 mins), have to go through 3 changes everyday. Would have been good to know this before

Please tell us about the good and bad aspects of living in your local area:

We live right next to bromley by bow station which is on the district line and the best for commuting into Zone 1. There is a full sized tesco right next door as well as 3 convenience or express grocery stores. I would say the only inconvenience is the parking availability as you can’t stand outside the building for an extended period, but I haven’t tried to buy a parking pass myself.

How has the building management responded to any problems or issues you have raised:

We had a heating issue where they contracted plumbers to come and fix the thermostat - this was our biggest issue and was resolved in a week

Please share one thing (or more) which you wish you had known before you moved in:

There are no CCTVs in the building so sometimes for example something like the cleanliness of the hallway chute, a common amenity on every floor, is somewhat subject to the tactfulness of your neighbors. However building management does a great job of sending emails to residents regarding respecting these communal facilities and we haven’t had an issue in recent months