New Stratford Works, E15

6th

Ranked 6th out of 21 in Stratford

By Higgins Homes PLC

4.21

(20 reviews)

New Stratford Works is a development by Higgins Homes as part of the vast regeneration of Chobham Manor area.

Facilities

Balcony
Bike storage
Communal gardens

Balcony

Bike storage

Communal gardens

Facilities

Balcony
Bike storage
Communal gardens

Balcony

Bike storage

Communal gardens

Latest Reviews

4.21

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20 total reviews

Stats

Overall

4.25

Facilities

3.85

Design

4.25

Location

4.80

Value

4.15

Management

3.75

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Viewing 1-5 out of 20

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Matt H (Owner)

Verified Resident

Oct 2023

Fantastic development - highly recommended

Matt H (Owner)

Verified Resident

Oct 2023

Great development, high specification and quality worksmanship throughout. Would definitely recommend this Development and Developer. Car parking undercroft, really close to the station, which has great connectivity, and close to Westfield shopping centre.

Please tell us about the good and bad aspects of living in your local area:

Fantastic area, great location, near the Westfield shopping centre and Victoria Park. Lots of local shops and restaurants too.

Please share one thing (or more) which you wish you had known before you moved in:

Just how good the location was! Really close to the station.

What is the best feature of your home:

Specification and neighbours. Everyone is really friendly.

Facilities

Design

Location

Value

Management

Manager response

We wanted to express our sincere thanks for your recent positive review. Your feedback means a lot to us, and we're thrilled you are enjoying your new home!

Posted by

Faye Cogman, Sales & Marketing

Nov 2023

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AL (Owner)

Verified Resident

Oct 2023

Pros & Cons

AL (Owner)

Verified Resident

Oct 2023

Initially the building management was a big problem. The initial management company (Warwick Estates) that was being used by Higgins was very poor in virtually all respects and seemed mainly to be working in a reactive way, with little evidence of procedures and processes in place, and contracts and contractors also being very badly managed. I know that Higgins stopped appointing Warwick Estates on new developments and in others, like this one, we have also moved to Brunsfield which provides a much better service but has had to spend considerable time sorting out the problems left by the previous company. In terms of design, a problem area is that noise reduction does not seem to have been built in at the design stage. For example, there are too many adjoining walls between flats because (unlike other developments) the length of corridors have been minimised with the result that flats clustered together, sometimes with long adjoining walls. Additionally, there doesn't seem to be a good level of noise insulation horizontally with noise travelling quite easily between flats on the same floor. There is also some noise disturbance between floors. Much more consideration should be given to minimising noise at the planning and design stage and allowing for full length corridors, which would also make for a more substantial development - quite common with other developers, rather than all entrance doors being literally next to each other at each end of a short corridor. There also need to be thicker insulated walls and also better insulation between floors.

Please tell us about the good and bad aspects of living in your local area:

The area (Stratford) is very busy and well-located which has a number of advantages but also a few disadvantages. The large Westfield shopping centre is minutes away and transport connections are very good. One of the disadvantages is that the immediate vicinity can be very busy with traffic and there is a relatively high level of crime. There have been bicycles stolen from the locked area inside the car park and the new management company (see below) is taking further steps to protect residents and property. The noise from outside can also be obtrusive and adds to the internal noise issues noted below. Bin collections etc are working well now.

Please share one thing (or more) which you wish you had known before you moved in:

The relatively high crime rate. The poor former management company. And that noise reduction is not as good as it could be due to both design and insulation.

What is the best feature of your home:

The size of the rooms is good compared to some developments and the ceilings are a a bit higher than some others.

Facilities

Design

Location

Value

Management

Manager response

We greatly appreciate your recent review! If you have any concerns regarding development management, we kindly urge you to reach out to your residents’ management company. In the event you believe they may not be meeting your expectations, we encourage you to consider becoming part of the RMC directors and participate in the voting process to potentially select a new company, as this decision rests firmly within the hands of our valued residents. Your input is invaluable to us, and we are committed to ensuring your satisfaction.

Posted by

Faye Cogman, Sales & Marketing

Nov 2023

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C (Owner)

Verified Resident

Oct 2023

Great location

C (Owner)

Verified Resident

Oct 2023

Design of the development is very modern, but doesn't seem to withstand wear particularly well (e.g. walls have a number of marks / chunks missing in places and second entrance door is temperamental). Original estate management company (Warwick Estates) were useless so the new estate management company (Brunsfield) are having to bring the development back up to standard. Gardens needed a lot of work and seem quite high maintenance which isn't great. No other real facilities on site to rate.

Please tell us about the good and bad aspects of living in your local area:

Good number of local restaurants and very convenient and plentiful transport links and shops. Parks close by with a good amount of open space and safety measures. Parking availability is a nightmare. There have been some reports of stolen bikes at the development and stolen mobile phones along the street on which the development is.

Please share one thing (or more) which you wish you had known before you moved in:

Parking issues in the local area - there was only an option to buy a space at circa £20k which felt expensive (particularly when added on to the property price) and I didn't have a need for one at the time of purchase to warrant this, but it would have been helpful to know the issues with finding a space in the local area if we didn't purchase one.

What is the best feature of your home:

Light and airy lounge, kitchen and dining area and bedroom due to near wall height windows.

Facilities

Design

Location

Value

Management

Manager response

Thank you for taking the time to leave a review. Your feedback is instrumental in our ongoing efforts to enhance customer satisfaction. Your insights are valued, and we will look into the concerns you've raised. If you ever encounter any property management issues that leave you dissatisfied, please do not hesitate to reach out to your managing agents.

Posted by

Faye Cogman, Sales & Marketing

Nov 2023

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Jodetoja (Tenant)

Verified Resident

Oct 2023

Modern, great location but can overheat

Jodetoja (Tenant)

Verified Resident

Oct 2023

The units are clean and function well but overheat in the summer especially as windows need to be shut when the trains run past due to noise. Fittings and finishes look modern and are robust. We especially like the kitchen which is sleek and has nice applicances

Please tell us about the good and bad aspects of living in your local area:

We are close to shops, GP, dentist, gym it’s close to a lot. There is loud noise from the trains which are very frequent

Please share one thing (or more) which you wish you had known before you moved in:

The trains that run past are very loud and quite frequent

What is the best feature of your home:

The modern kitchen and appliances and the simple clean interiors

Facilities

Design

Location

Value

Management

Manager response

We value your review, and we appreciate the insights and perspectives you've shared. Your feedback is important to us, and we will carefully consider it moving forward.

Posted by

Faye Cogman, Sales & Marketing

Nov 2023

Review image for review 4389ebf7-e593-423e-9480-a448b3343c62

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Joe (Tenant)

Verified Resident

Oct 2023

Great development, small room for improvement

Joe (Tenant)

Verified Resident

Oct 2023

I think the design is great, everything feels secure and there’s only a couple hiccups. The communal garden area should be well kept with cut grass for people to sit on as it’s unused currently and a gym onsite would be amazing but isn’t a necessity per se

Please tell us about the good and bad aspects of living in your local area:

Great range of shops, amenities in general are great. Only lacking a couple more proper pubs for a chilled out drink in a pub garden

Please share one thing (or more) which you wish you had known before you moved in:

Garden unkempt, lots of pigeons and the train line can be loud but is very infrequent.

What is the best feature of your home:

Everything is high spec, feels very upmarket despite not costing it

Facilities

Design

Location

Value

Management

Manager response

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about positive experience with Higgins Homes. Please note maintenance is in the hands of the residents appointed Management agent. Please raise issues of unkept gardens with them so the can resolve.

Posted by

Chris J, Head of New Homes

Oct 2023

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These reviews are the subjective opinion of a HomeViews member and not of HomeViews