Higgins Homes PLC
Higgins Homes PLC is an award-winning developer that builds and designs properties across London, Essex, Hertfordshire and Kent. This family-run company has been operating for more than 50 years. Every Higgins Homes development is crafted with care, attention to detail and is guaranteed for 10 years by a national warranty provider.
Company
Website: www.higginshomes.co.uk
No. of developments: 20
- Development locations: London, East of England
Company
Website: www.higginshomes.co.uk
No. of developments: 20
Development locations: London, East of England
"Great development, high specification and quality worksmanship throughout."
Matt H – New Stratford Works, E15
Developments by Higgins Homes PLC
Viewing 1-5 out of 20
New Stratford Works, E15
4.21
(20 reviews)
The Reserve, EN8
3.99
(12 reviews)
Alphabet, NW6
3.49
(6 reviews)
The Garratt Collection, SW18
Quercus, IG10
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Latest Reviews
3.89
137 total reviews
Stats
Overall
3.95
Facilities
3.68
Design
4.04
Location
4.45
Value
3.79
Management
3.12
Viewing 1-5 out of 137
Ella (Owner)
Verified Resident
Omnium, N1
Jan 2024
Thoughtful design, poor management
Ella (Owner)
Verified Resident
Omnium, N1
Jan 2024
The building is designed well - the brick exterior and low height is what attracted me to buy in the first place. I like how my apartment has an unusual L shaped layout inside which while narrow for the living space makes it unique in the market for a 1-bed. I find security and the management poor - the time it takes to fix the lift, parcels and bikes frequently stolen and the high service charge that continues to increase without due explanation are real downsides.
Manager response
We appreciate you for sharing your review. Your feedback is crucial in our continuous pursuit of improving customer satisfaction. Your insights are highly valued, and we will investigate the concerns you've raised. If you ever come across any property management issues causing dissatisfaction, please feel free to contact your managing agents.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
HCAJ (Shared Owner)
Verified Resident
The Bath House, SE1
Oct 2023
Lovely build, lovely home
HCAJ (Shared Owner)
Verified Resident
The Bath House, SE1
Oct 2023
The quality of the build has been good from the off - no major issues with my flat at all. The bike store is a good benefit of the design. The communal garden doesn’t get used much, or the roof terrace. The roof terrace would benefit from some tables and comfortable seats instead of benches :)
Manager response
Thankyou for your recent positive review. Your feedback means a lot to us, and we're thrilled to have you as a satisfied customer. It's great to hear that Higgins has lived up to its good reputation with your flat's build. Thank you for sharing your experience!
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
Eirini An (Owner)
Verified Resident
Clissold Quarter, N4
Oct 2023
Overall very good but small details could have been better
Eirini An (Owner)
Verified Resident
Clissold Quarter, N4
Oct 2023
Overall great design and materials generally really good. However some details are not thought through (ex wood flooring very soft and marks super easily, some bathroom sinks are tiny, kitchen tap design is impractical and splashes everywhere, fob on main door on wrong side, no provision for cargo bikes locks etc). Last but not least there are some serious defects in major works: lift breaks down at least once every two months, and main hot water for building breaks every winter when temperature changes. Also fob not working when panel gets overheated in hot weather. Property management is absolutely horrendous
Manager response
Thank you for taking the time to leave a review. Your feedback is instrumental in our ongoing efforts to enhance customer satisfaction. If you ever encounter any property management issues that leave you dissatisfied, please do not hesitate to reach out to your managing agents.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
AL (Owner)
Verified Resident
New Stratford Works, E15
Oct 2023
Pros & Cons
AL (Owner)
Verified Resident
New Stratford Works, E15
Oct 2023
Initially the building management was a big problem. The initial management company (Warwick Estates) that was being used by Higgins was very poor in virtually all respects and seemed mainly to be working in a reactive way, with little evidence of procedures and processes in place, and contracts and contractors also being very badly managed. I know that Higgins stopped appointing Warwick Estates on new developments and in others, like this one, we have also moved to Brunsfield which provides a much better service but has had to spend considerable time sorting out the problems left by the previous company. In terms of design, a problem area is that noise reduction does not seem to have been built in at the design stage. For example, there are too many adjoining walls between flats because (unlike other developments) the length of corridors have been minimised with the result that flats clustered together, sometimes with long adjoining walls. Additionally, there doesn't seem to be a good level of noise insulation horizontally with noise travelling quite easily between flats on the same floor. There is also some noise disturbance between floors. Much more consideration should be given to minimising noise at the planning and design stage and allowing for full length corridors, which would also make for a more substantial development - quite common with other developers, rather than all entrance doors being literally next to each other at each end of a short corridor. There also need to be thicker insulated walls and also better insulation between floors.
Manager response
We greatly appreciate your recent review! If you have any concerns regarding development management, we kindly urge you to reach out to your residents’ management company. In the event you believe they may not be meeting your expectations, we encourage you to consider becoming part of the RMC directors and participate in the voting process to potentially select a new company, as this decision rests firmly within the hands of our valued residents. Your input is invaluable to us, and we are committed to ensuring your satisfaction.
Posted by
Faye Cogman, Sales & Marketing
Nov 2023
Giulia (Owner)
Verified Resident
Morgan Place, NW10
Oct 2023
Not great
Giulia (Owner)
Verified Resident
Morgan Place, NW10
Oct 2023
The facility are ok, the shared rooftop is nice but is been in reconstruction for a year, so we can’t use it. The lift is not been working properly for a year. Evening brakes down constant and the property management (Warwick Estates) is not responsive and can’t fix things adequately.
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews