Mustard Wharf at Tower Works, LS1

Please tell us about the good and bad aspects of living in your local area:

The outdoor spaces are excellent and more than sufficient for residents to fully enjoy. Fellow residents also live peacefully, and the presence of nearby bakeries, cafés, restaurants, and pubs adds greatly to the overall satisfaction of living here. One of the most delightful aspects of Mustard Wharf is being able to walk or exercise along the canal on sunny days. Another great advantage is the proximity to the train station. Depending on the location of the apartment within the building, there may occasionally be some noise, but this also means exceptional convenience when using the station. With just about a five-minute walk, it is extremely easy to travel to other areas or embark on trips. The waste management and cleanliness are also excellent, with staff making dedicated efforts every day to maintain the property.

How has the building management responded to any problems or issues you have raised:

When I had difficulties operating the washing machine, it was checked on the very same day, and I was kindly informed in advance about the procedures that would take place if additional repairs or actions were required. In addition, whenever I made inquiries regarding the facilities, I received very prompt checks and responses, which were a great help to me. I would like to express my sincere gratitude especially to Ellen and Jac for their support.

Please share one thing (or more) which you wish you had known before you moved in:

If you are a university student, it would be good to also consider the commuting distance and available transportation options.

Please tell us about the good and bad aspects of living in your local area:

Very easy access to city centre and train station. Area is quite apart from the trains, however if the flat is not near the station it’s not too bad.

How has the building management responded to any problems or issues you have raised:

We haven’t really required to have anything sorted but when we have it’s been a pretty quick response.

Please share one thing (or more) which you wish you had known before you moved in:

Whish we had know which side the flat would be in our building as the trains became evidently louder from where the show flat was compared to our flat. But you get used to them after a while.

Please tell us about the good and bad aspects of living in your local area:

Good sense of community, lots of bars and cafes, common rooms, rooftops, etc. Staff are really nice and helpful. Bad: The pet rent fee is a bit silly in my opinion

How has the building management responded to any problems or issues you have raised:

They do it quick and there is resident portal which you can use to input any maintenance requests that you have.

Please share one thing (or more) which you wish you had known before you moved in:

The events! They're brilliant and usually you get free stuffs. Also the pet policy - as you still need to professionally clean the flat when you move out on top of the extra £50 pcm pet rent fee.

Please tell us about the good and bad aspects of living in your local area:

One of the common rooms is paid. It would be nice if residents can use it for free since the rent is already on the higher side. Also to have a pet is extra £50 per month.

How has the building management responded to any problems or issues you have raised:

Really quick and responsive, which is great. Really nice staffs

Please share one thing (or more) which you wish you had known before you moved in:

They have multiple rooftops! And also you still need to professionally clean the flat after you move out if you have a pet (even with the £50 charge).

Please tell us about the good and bad aspects of living in your local area:

We love living in Mustard Wharf it is ideally situated for the local bars and restaurants, and only 5mins from the station.

How has the building management responded to any problems or issues you have raised:

The building management, particularly Ellen, have been very proactive when queries have arisen

Please share one thing (or more) which you wish you had known before you moved in:

Some residents appear to not understand how a bin store should be used.