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Fizzy Stepney Green, E1

View all by Fizzy Living
Area guide to Tower Hamlets
4.53 Rating (based on 47 reviews) 47 reviews

Rating Details

Excellent

60%

Very Good

34%

Average

6%

Disappointing

0%

Very Poor

0%
Fizzy Stepney Green has a prime setting in E1, very close to Stepney Green Underground and Queen Mary University of London. There are one, two and three-bedroom apartments here, managed by Fizzy Living. Fizzy Living is a Build to Rent landlord, so all units are rental-only and pets are welcome. Read more

Category Scores

4.43
Facilities
4.38
Design
4.17
Location
3.98
Value
4.46
Management

User Images

Fizzy Stepney Green roofs
Fizzy Stepney Green bedroom
Fizzy Stepney Green interior

Reviews

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A bit of a difficult process at first, but more than happy now!

Verified Resident

While I do love the values that Fizzy sets forth, as well as the building design, the friendly and lovely landlord, the Facebook community, and more, I do have to admit that I was a bit disappointed with the way that some serious issues were dealt with upon moving in. As I was moving into a flat that already had residents in it, I do not feel I was given the same explanations and understandings to the general workings as I can assume my flatmates were when they moved in. The flat was not cleaned or assessed at all before my move in date. There were also some difficulties and miscommunications with my contract, deposit and rental payments. After a lot of back and forward with various Fizzy employees, I am happy to say that a majority of my concerns have now been dealt with. While it took a minute to get there, I do feel that things were finally sorted. I was not impressed with the lengthy period that it took to deal with some concerns however. All in all, I do love my flat and the Fizzy community and happy that the company was able to assist me with my concerns and find a well suited solution.

Please share one thing (or more) which you wish you had known before you moved in:

If there are multiple people paying rent, the payment can only be made from one flat member’s account. If you have a maintenance problem, or want anything to be looked at, it is arranged and sorted super quickly! There is not a staff member at the front office full time – only during working office hours.

4
Facilities
4
Design
3
Location
3
Value
4
Management
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Manager Response

Thanks for your review. We’re sorry to hear that you had a difficult move in process however we’re so glad that your concerns have now been resolved. We hope to rectify any future issues you may have in a more timely manner. Really happy to hear that you love your flat and the Fizzy community!

This review is the subjective opinion of a HomeViews member and not of HomeViews

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Average Experience for Rent Price and Location

Verified Resident

When joining Fizzy, the management are very warm and friendly. They ensure the rental process is very easy. The Fizzy online portal is very helpful to access documents and manage your payments.

We have been tenants for a few years and have noticed a change in the management. We joined because of the perks such as having an on site porter that can be seen in reception. This made it very easy for packages to be delivered and/or allowing flat access if needed. The reception desk has been replaced with a walled office and parcels can be left at your ‘own risk’ in a cupboard. It’s disappointing to see these services downgraded when the rent has increased annually.

Please share one thing (or more) which you wish you had known before you moved in:

Property is secure.

3
Facilities
4
Design
4
Location
3
Value
3
Management
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This review is the subjective opinion of a HomeViews member and not of HomeViews

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Good

Verified Resident

Good building, not the best location but that’s a given.

Please share one thing (or more) which you wish you had known before you moved in:

That the garden is shared with council flats with a lot of families that have kids which don’t go to school and make noise all summer

4
Facilities
4
Design
3
Location
4
Value
4
Management
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This review is the subjective opinion of a HomeViews member and not of HomeViews

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