Fizzy Hayes, UB3

Please tell us about the good and bad aspects of living in your local area:

I really enjoyed living in Hayes and especially where Fizzy is. You have close access to the train station, 24 hour Asda superstore, the Canal all within a 5-10 min walk. It's also incredibly safe and calm and well maintained with a few convenience stores around. The only downside is that there aren't a whole load of food and restaurants options near, but Deliveroo / Uber Eats usually delivers from Ealing / Southall / Windsor so you can still get options delivered.

How has the building management responded to any problems or issues you have raised:

Fizzy has managed the property excellently and have always helped with any problems we've had. Some of the repairs we had to the bathrooms took a while and were stretched over a few days but were completed to a high standard in the end so couldn't complain.

Please share one thing (or more) which you wish you had known before you moved in:

To enjoy the amenities more and to get signed up at The Nest - the climbing gym next door, it's a fantastic community! They also do a discount for Fizzy residents.

Please tell us about the good and bad aspects of living in your local area:

In A very convenient location and a great management team. Local to the station and many conveniences.

How has the building management responded to any problems or issues you have raised:

Yes always and in a timely manner. No matter is too small for the management team.

Please share one thing (or more) which you wish you had known before you moved in:

That I would like it as much I have. I planned to be here for 6 months and still here years later.

Please tell us about the good and bad aspects of living in your local area:

Everything has been great — affordable food, good company, and close proximity to the Elizabeth line. Management takes care of everything else, including issues like repairs. I especially want to mention Inga at Fizzy Hayes. She’s been incredibly diligent and kind — she even helped take care of me and my son in a small smoke accident and made sure that everything was fine before leaving us back home. Her support, even outside office hours, was truly above and beyond.

How has the building management responded to any problems or issues you have raised:

The staff have been amazingly punctual and diligent. There was a time when an issue occurred outside of office hours, yet someone was still there to help. My first point of contact is always Inga and she was always there to help me.

Please share one thing (or more) which you wish you had known before you moved in:

The openness of the house isn't exactly as shown in the pictures, and the place has great natural light and feels very spacious — especially in the common lounge, lobby, and even the bathroom

Please tell us about the good and bad aspects of living in your local area:

Hayes town market and Hayes & Harlington station are under 10 minutes walk. ASDA supermarket has everything you need and more. Visitor parking and bays with 2 hours free parking. Property address is well marked so delivery riders can locate the block/development easily. Hillingdon Council has fixed days for bin collection. A coffee shop in the same block and a new hair salon and nails and beauty bar opening shortly. A franchise co-op store for daily groceries is open from 6:30 ish to 10 pm.

How has the building management responded to any problems or issues you have raised:

Yes in a swift and effective manner. Callan and Wojciech(hope I got the spelling right) are very prompt and genuinely take pride in the well being of the residents

Please share one thing (or more) which you wish you had known before you moved in:

Its only been two weeks. Need more time to share insights

Please tell us about the good and bad aspects of living in your local area:

The area is perfect ,particularly for people working in Central London .It's very convenient ,with plenty of shops and amenities nearby .

How has the building management responded to any problems or issues you have raised:

The management team is very responsive and they usually reply immediately or within the same day .

Please share one thing (or more) which you wish you had known before you moved in:

Lovely place with a great and friendly community .