The location of the flats is quite good. It’s close to the motorway, and about a 5 min walk to Hayes & Harlington train station. London Paddington is only about 20 mins away. The design of our flat is modern as are the facilities, and the exterior is nice. The staff are helpful and minor repairs are attended to with good communication.
For value, this is subjective. For the flat my partner and I enquired about and are now living in, we were told in writing that the rent figure included furniture. We were also told verbally, at the flat viewings that everything we saw was included in the prices. The flats all had furniture. We were ultimately required to pay extra for furniture. This was surprising. On this point, I think it could have been better communicated and explained so I feel that I am having to pay more than was bargained for. This point aside, it would otherwise have been good value.
Please share one thing (or more) that you wish you had known before you moved in:
Furniture is extra, even if you’re told it’s included, so this needs to be factored in.