Fizzy East16, E16

By
Fizzy Living
Ranked 8th out of 129 in Greater London
4.26 (14 reviews) 4.26 (14 reviews)
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Transparency Rating: Adequate
This development has an adequate number of verified resident reviews written in the last 12 months.
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Category Scores

4.21
Facilities
4.50
Design
4.29
Location
4.07
Value
4.07
Management

Excellent

50%

Very Good

29%

Average

21%

Disappointing

0%

Very Poor

0%

Fizzy East16 is Fizzy Living’s newest development, which is located only 30 seconds from Canning Town Station. It comprises of 292 apartments with a mix of studios and 1,2 and 3-beds available. In addition, residents have access to podium gardens, a co-working suite with a meeting room and resident lounges to meet, work and play. Likewise, the development is pet-friendly.

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Reviews

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Fizzy is the best place to live!

Verified Resident
Verified Resident
Review Date Sep 2021

Not been here long but it’s been an amazing and smooth process so far – beautiful flat and everyone is always happy to help! I love how pet friendly Fizzy are and it just feels so safe with 24/7 security etc. I don’t have a bad word to say so far – thanks fizzy!

Please tell us what you like and dislike about this area:

Can be quite loud but overall it’s a great place so close to the station and all of the amenities you would need.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I was given more info about the move in process – where to go when parking etc is confusing

How has the building management responded to any problems or issues you have raised:

Always responded within 24 hours and so happy to help us.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hey Chantal, Welcome to FE16! Thank you for your glowing review! We really appreciate it. We hope you enjoy your stay with us.

Not bad, but could be better..

Verified Resident
Verified Resident
Review Date Oct 2021

If on the Thames side of the building, the views are very impressive. I would say the building management and general facilities are nothing more than average. At the top end of rental prices in the area, I was expecting a little more. I was told on viewing the flat that there would be a concierge 9-5, Mon-Fri – this hasn’t been the case. My queries/complaints have often gone unanswered and I have had to chase for a reply.

Please tell us what you like and dislike about this area:

Great for transport into the City, just a few mins walk to the tube/DLR station. However, the ongoing construction in the area means a lot of dust and inconvenience with pathways being inaccessible. I have also never lived in such a badly littered area as Canning Town. There is literally rubbish everywhere, bins are often overflowing and it’s a real eyesore.

Please share one thing (or more) which you wish you had known before you moved in:

All in all, the level of service I have received has been average at best. I would have expected more from one of the most expensive rental buildings in the area.

How has the building management responded to any problems or issues you have raised:

I have had to chase for replies to my emails on multiple occasions.

3
Facilities
4
Design
4
Location
3
Value
2
Management
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Overall enjoyable – some teething problems with a new development

Verified Resident
Verified Resident
Review Date Oct 2021

The Fizzy East16 development is overall an enjoyable living experience – it takes you a while to remember that you aren’t in a hotel. The decor in the furnished units is modern and elegant, and there are some great conveniences. The staff are super friendly and make me feel comfortable when using the communal spaces.

The fact that the building has pet-friendly floors makes this a fantastic location, even if you don’t have a pet! (You get to meet many every day…)

There is a residents’ app with a forum section which is a great way to communicate with both staff and other residents.

There is a fibre connection to each unit, which is provided by Independent Fibre Networks. This also carries TV (OTA + satellite) and radio signals so it’s very easy to set up a reliable entertainment centre. Additionally there is an Ethernet patch panel in the utility closet with a link to each room, which is fantastic for anyone working from home.

Each room has controllable under-floor heating, which is fantastic now that it has started to get colder.

There is a Vent-Axia air ventilation system however, as I understand, this is only designed to prevent damp build-up, not to keep the flat cool. During our first few months here it was unbearably hot and we had no choice but to keep the windows and balcony door open, which led to a massive build up of dust from the construction site. If you don’t mind cleaning every day, it’s worth it!

On the fourth floor is a co-working space, the F Club. This is a spacious area with plenty of facilities (air conditioning, coffee machine, cold + hot water, table tennis, yoga studio) and also pet-friendly so a great way for our cat to meet other residents! Unfortunately there is no wired internet connection here, and the WiFi is running off of a consumer router that is definitely not up to the job, so many of the friendly residents I have met down here no longer deem it suitable as a co-working space. Management are aware and I hope to see this change soon, especially as Fizzy advertises that this space has “Gold-standard WiFi” 🙂

The Yoga Studio which we previously had 24/7 access to has now been locked and only open during the day or by booking 🙁

The parcel locker system works well, but unfortunately a lot of couriers have given up on using it as there is no way to tell if a resident is registered without going through multiple steps. This means there are packages sat in the lobby most days, which has led to some thefts. Fizzy East16’s website advertises that “The concierge desk will helpfully take your Amazon deliveries” but there is sadly no concierge in this building. Your parcels will be left wherever the courier feels like it. Once again not a huge deal-breaker as long as you can keep an eye on deliveries you are expecting and collect them right away, but it would be nice to see this change.

Please tell us what you like and dislike about this area:

Living next to Canning Town station is a fantastic prospect for anyone working in London. There are speedy connections to London’s major stations via the Jubilee line, as well as DLR to some more local areas.

There are great recreation spaces in the area, with Bow Creek Ecology Park and Keir Hardie Recreation Ground both less than a five minute walk away. It’s easy to escape the ‘bustling city’ and go for a walk through nature.

Construction is still ongoing both on our site and on Hallsville Quarter’s phase 3 site (directly across the road). This means that during the week the area is very loud and road closures are regular.

Additionally, the crime rate for this area in past has been comparatively high so expect car and home insurance premiums to increase significantly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had been aware of the dust caused by the construction, as obviously the flat that we viewed was squeaky clean. Both my partner and I feel like we just clean all day.

It’s worth the hassle to be living in such a new development in a fantastic location.

How has the building management responded to any problems or issues you have raised:

Residents have made it clear to management that safety/security is an issue and there does not seem to have been anything done about it apart from blaming residents for letting in tailgaters (i do not expect my partner to have to block people from following her in the door!).  In fact, the 24/7 security is no longer present as of last Friday – this must have put security-conscious residents on edge as I was “told off” by another resident for letting a FedEx driver in. For the price we pay, I feel that all residents should have peace of mind that our belongings and parcels will not be stolen.

4
Facilities
5
Design
5
Location
4
Value
4
Management
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
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Manager Response

Thank you so much for leaving this in detail review Kailan, so cute to see Jasper has featured in the pictures too! Please do get in touch with the BOB’s who will be able to provide the yoga studio code, you are more than welcome to reserve this space as well. We are working on the WIFI as well! We hope that you continue to enjoy renting with us in Fizzy East16 and see you at our next tenant mixer!

Recent mover, pleased!

Verified Resident
Verified Resident
Review Date Oct 2021

Flats are very spacious. The layout itself is very clever, lots of good storage and general good use of space. The balcony is great with an immense view, you’re right by a train track but the noise is completely cancelled out when windows are shut. Staff all seem lovely aswell

Please tell us what you like and dislike about this area:

Area is pretty good, seems up and coming and is in the nice part of canning town. Good variety of local shops and good greenery

Please share one thing (or more) which you wish you had known before you moved in:

Bit of confusion surrounding security guards within the building but it wasnt advertised as something wed have access to so its golden

How has the building management responded to any problems or issues you have raised:

Managed to sort an issue with our bathroom within 2 days of us reporting it

5
Facilities
5
Design
4
Location
4
Value
5
Management
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Manager Response

Welcome to East16 Aaron! Thank you so much for leaving us this review, we are delighted that you are enjoying the flat and the building and that the repair was carried out quickly for you. Hope to see you soon at some resident events!

Overpriced for what it is

Verified Resident
Verified Resident
Review Date Oct 2021

Viewing process was great 5/5 – very friendly lettings agent who showed us different flat configurations.

Referencing was very poor 1/5 – took 20 working days and we had to keep chasing it up. There was no estimated completion date and we were asked multiple times for the same documents late into the process. As you can imagine this caused a lot of stress because we had already given notice to our previous landlord. Referencing was finally completed just 13 days before our tenancy start date, despite us having put down the holding deposit 40 days prior to the tenancy start date.

Check-in was poor 2/5 – there was a mix up which caused our furniture to only be delivered on the morning of our tenancy start date, which caused our check-in time to be pushed from 1PM to 3PM and finally to 4:30PM. When we arrived, the flat had not been professionally cleaned – there was dust everywhere in the interior even though it is a new flat and there were pigeon droppings on the balcony. As we were moving in the next day, we had to clean the interior ourselves. The management arranged for a cleaning company to clean the pigeon droppings the following week.

Move in was very poor 1/5 – there was no unloading area due to works still ongoing. We were told to unload from a car park that was >50 metres away from the front door and what a nightmare it was. The management team would not give us the elevator key for the goods lift, which was connected to the passenger lift system, and this caused a hold up in the lift lobby for other residents. The goods lift kept shouting “door is closing” even when someone had their finger on the open button at all times. There was also a security issue when keeping the front door open because there is no security detail in this block. Thankfully our things were safe but another resident apparently had her bag and MacBook swiped from the lobby when she was moving in.

Living here so far has been okay 3/5 – as other reviewers have mentioned, the co-working space has a great design and there is a yoga room which is great. The best thing about the flat is probably the on-demand hot water, and the awesome water pressure from the shower. There was already internet when we moved in which is really convenient.

The worst thing about living here is the noise from the train tracks, which was much less apparent when we were viewing. Also we are constantly worried that our packages would get stolen from the lobby so we’re holding off of ordering some more valuable items. There is also another problem with the lack of a built-in intercom system. You have to set up an app (IP guard) to let visitors in, which is very annoying and confusing because we are not sure whose phone will ring at any time and the person whose phone is ringing might not even be home.

Other than that, there are minor annoyances like the en-suite not having a toilet paper holder, no lights in the balcony and storeroom, no electric socket in the work from home area in the main bedroom.

There has so far been no water leakage issue in this flat which is great, but some of our neighbours are not so lucky and already have mold in their flats. If we knew that the building had a leak problem we would not have signed the lease.

Please tell us what you like and dislike about this area:

Noise from the tube is very annoying and loud especially at night. We have started to use ear plugs and switch on a white noise generator. Property is a 7 minute walk to the tube station which is great.

Shops are sufficient, with Morrison’s being a 5-7 minute walk away. There’s also a nice coffee shop in that area. Not really checked out the bars and restaurants yet.

This seems to be quite an unsafe area in general as there have been some instances of crime in the lobby, and also I was stopped when I was taking photos in Morrison’s because of a “security risk”

Please share one thing (or more) which you wish you had known before you moved in:

– No 24/7 security
– Leak issue in the building
– Noise from the tracks
– Unloading to move in has to be carried out from >50 meters away, no unloading bay

How has the building management responded to any problems or issues you have raised:

Could be more prompt with resolution of issues logged on the app. We raised an issue with our bathroom towel rail on Sunday night and have not yet received a response Tuesday evening. Also security is a huge pain point amongst residents and management has not provided a solution for the last two weeks

2
Facilities
4
Design
3
Location
2
Value
2
Management
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
User submitted image of  Fizzy East16, E16
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Manager Response

Hi Carolyn, thank you for getting in touch and providing us with your feedback. We think it is very important to listen to the thoughts and issues that our tenants raise and we will be discussing internally to see how we can streamline our processes and ensure these things are not recurring issues. We hope that your stay at Fizzy improves. We are in the process of planning some really exciting resident events so we can really get to know our wonderful tenants and hear more about what you have to say about Fizzy!! If you’d like to discuss further then please do reach out by email – hello@fizzyliving.com . Thank you, Fizzy Management

Great Renting under Weird Branding

Verified Resident
Verified Resident
Review Date Oct 2021

The design and facilities are excellent aside from the off putting branding. The communal area is great and well maintained, and pet friendliness is a huge plus. The management company are prompt with issues, extremely nice and regularly have events for tenants.

Please tell us what you like and dislike about this area:

Local shops are excellent, location is nice. Building works are extremely loud and kick out a lot of dust.

Please share one thing (or more) which you wish you had known before you moved in:

The building works are forecast to last at least another 2 years, and the building was not finished when we moved in.

How has the building management responded to any problems or issues you have raised:

Promptly and with clear instructions on next steps and feedback

5
Facilities
4
Design
5
Location
4
Value
5
Management
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Manager Response

Thank you very much for leaving your home this review! We hope you continue to enjoy living with us in East16.

The building is very cosy and looks great, it was the very first thing that caught my attention when I came in for the viewing.

Verified Resident
Verified Resident
Review Date Oct 2021

The building is very cosy and looks great, it was the very first thing that caught my attention when I came in for the viewing. The common areas which includes a yoga studio, are very clean, and comfortable. There is a huge parking space for bikes, and a big parcel collection point, where every parcel is placed in a separate box, and only the recipient has access to it

Please tell us what you like and dislike about this area:

The Location is super nice and it is very close to the station and right across the station there is a Starbucks and a McDonald’s. There is a very big supermarket Morrison’s just 4 min away by foot. Overall location is very nice

Please share one thing (or more) which you wish you had known before you moved in:

Just that the bedroom with the en-suite bathroom comes with the smaller bed in a two bed flat

How has the building management responded to any problems or issues you have raised:

Yes, we had a request to switch the beds from one room to the other, and everyone was very responsive, and happy to help us.

5
Facilities
4
Design
4
Location
5
Value
5
Management
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Manager Response

Thank you so much for the amazing review Andreea! We are so happy to hear that you enjoy the spaces and find the parcel lockers useful. We also love the Morrisons too!

Overall East16 is great with a few things that could be improved

Verified Resident
Verified Resident
Review Date Sep 2021

Fizzy staff is great, very friendly people. Facilities management could be improved by having 24/7 security in the lobby or at least from 7 am until 10 pm. Also responding to maintance issues that are not urgent could be faster (the fact that I can live with it does not mean I should wait more than a week for someone to come and fix something). The design of the rooms and communal spaces is very nice with the exception that the walls in the flats are painted white while I prefer more colours. It would be great if the yoga room also had weights apart from mats and yoga balls so that we could use them for other workouts as well. The mini golf in the F club is kind of useless because there is very little space. It would have been better if we had a pool table there. Overall the F club is very nice, you can play table tennis, do yoga, work, study, have free coffee, tea, biscuits and dog treats.

Please tell us what you like and dislike about this area:

The location of the building is great. It is very close to many supermarkets and just 3 minutes away from the tube so it is very convenient to travel around with the DLR and Jubilee line. However, I can hear the trains from my flat even with the windows closed, not too loud but still a bit annoying. The recycling bins should be collected more often because after a few days they are full and people start piling their recycling bags around the bins. Despite the number of flats in the building the lifts are super fast and you never have to wait even during the busiest hours, which in other buildings is a huge disadvantage if you are late for work and live on the 15th floor.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that I wouldn’t see as many pets in the F club as I hoped. As a pet lover living in a pet friendly building this was a bit dissappointing for me.

How has the building management responded to any problems or issues you have raised:

10 days ago I raised an issue with the air filtration system in my flat and nobody has come to check it yet.

4
Facilities
4
Design
4
Location
4
Value
4
Management
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Manager Response

Hey, thank you for your review – we are delighted that overall you are enjoying living with us in East16, we hope you continue to do so. Thank you for flagging the wait time on the replies and maintenance tickets, we are unfortuantly down some team members at the moment due to sickness. You might have spotted some new faces in the team this week as we have just got some extra support so we hope this will continue to improve and decrease wait times! We also hope there will be more and more pets (and humans!) using the F club, we expect this to be used more and more over time so watch this space:)

Lovely lovely lovely

Verified Resident
Verified Resident
Review Date Sep 2021

Building is lovely with great facilities, everything is brand new and of a high quality. Lots of great space and shared communal areas- flats feel much bigger than the size stated due to smart layout. Balconies are a lovely size also. Lots of great storage also

Please tell us what you like and dislike about this area:

Lovely flats and incredibly dog friendly which is a refreshing change from other private renting

Please share one thing (or more) which you wish you had known before you moved in:

Wasnt aware of 24/7 security, a welcome surprise

How has the building management responded to any problems or issues you have raised:

Great, removed furniture upon request. Not had to submit any building management pieces yet

5
Facilities
5
Design
4
Location
5
Value
5
Management
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Manager Response

Hi Aaron, thank you so much for leaving us this wonderful review! We hope you continue to enjoy renting with us at Fizzy!

Love East16!

Verified Resident
Verified Resident
Review Date Sep 2021

Absolutely love this block, everything is brand new and the communal areas are clean and beautifully designed. The flat itself is surprisingly spacious and has loads of storage – particularly love the walk in cupboard next to the kitchen. Haven’t had much dealings with the BOBs yet, tend to just see building security who are okay. Love that the building is pet friendly, just wish it had a bit more of a community feel as the app isn’t really used sadly.

Downside is the noise from the trains and the building, but it’s fine with the windows closed and not unexpected.

Please tell us what you like and dislike about this area:

The best part of the location is being so close to the DLR and Tube, really makes a difference. There’s a lovely park a 5 min walk away perfect for taking the dog out which is great too. There’s a small Sainsbury’s next door, and a large Morrisons 5 mins away so really convenient. I’m not sure there’s many places to go for drinks locally though

Please share one thing (or more) which you wish you had known before you moved in:

Potentially about the noisy ongoing building works, or that part of the building is becoming a premier Inn – was a bit of a shock when the signs went up but won’t really effect us.

How has the building management responded to any problems or issues you have raised:

Yes – they’ve been responsive through the app and email

4
Facilities
5
Design
5
Location
4
Value
5
Management
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Manager Response

Hi Amber, wow what a great review! Thank you so much for taking the time to leave this review of your new home. We hope as the community continues to grow the app use will pick up as well- keep your eyes peeled for some resident events coming soon!

We just moved in today and the service is really nice.

Verified Resident
Verified Resident
Review Date Sep 2021

The window is a bit small. Would be great have a bigger window. Also, we don’t quite understand why there is a storage room between the balcony and the bedroom. If you include the storage inside the bedroom, than the bedroom could be bigger. Also, the entrance of the room is quite big. Next to the entrance there is a bigger storage room. I think the entrance and storage room could combine together as one small bedroom. Thx!

Please tell us what you like and dislike about this area:

We just moved in today and the service is really nice. We do appreciate the champagne in the welcome pack! Could be great if we have 2 lol. By the way, if could be better if there is a gym.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I could have a map show the restaurants and bars near my new home!

How has the building management responded to any problems or issues you have raised:

We just arrived today and we found the wifi didn’t work. They help us fix it today.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Jianchun, Welcome to FE16! Thank you for your glowing review! We really appreciate it. You might find all that extra storage space useful one day, to put away suitcases or extra shopping supplies, maybe a bike? anything really! As part of your welcome pack and communication you will be sent a link to our Resident App – Download the app, and get social with us! All local bars and restaurants are listed on there and helpful guide for local amenities such as doctors and supermarkets etc. We hope you enjoy your time with Fizzy.

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16
User submitted image of Fizzy East16, E16

Facilities

Balcony

Balcony

Bike Parking

Bike Parking

Central

Central

Cinema

Cinema

Coworking

Coworking

Concierge

Concierge

Communal Gardens

Communal Gardens

Laundry Facilities

Laundry Facilities

Library

Library

Lounge

Lounge

Onsite Maintenance

Onsite Maintenance

Parcel Lockers

Parcel Lockers

Parking

Parking

Pet Friendly

Pet Friendly

Resident Events

Resident Events

Security

Security

Service

Service

WiFi Included

WiFi Included

Location

Fizzy Living
Number of developments 8

4.39

Average rating based on 1178 reviews

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