Coppermaker Square, E20

Please tell us about the good and bad aspects of living in your local area:

Living right next to Westfield with everything you need within a 5 minute walk, including Stratford station which is just around the corner. The building is well-isolated and we are not looking out to the public street but a quiet courtyard. We are right next to the Olympic park which is great but will have to deal with some road closures due to big events of course.

How has the building management responded to any problems or issues you have raised:

Most of the issues that are immediately solvable have been handled very quickly by maintenance, making the experience efficient and nice. With other issues it has been hard to even get a timeline of when things will be resolved. Eg our bin store didn’t work and Managment kept saying it did or that there was nothing to do about it for now, which meant there was a period where we had a hard time getting rid of our trash.

Please share one thing (or more) which you wish you had known before you moved in:

We couldn’t see every apartment before moving in, and it’s important to view especially if you take the furnished apartments. Even after you have signed an initial deposit, as every apartment can be slightly different.

Please tell us about the good and bad aspects of living in your local area:

Being right on the side of the Westfield is a convenience I never knew I needed. We have several supermarkets and restaurants just within 5 minutes away. And if somehow what we’re looking for isn’t here we’re only a minute away from Stratford tube station which is very well connected to all areas of London. So while we’ve moved further away from central London, we feel more connected than ever before.

How has the building management responded to any problems or issues you have raised:

Any issues we’ve raised are usually sorted within the same day or the next day if it’s not possible. This is far better than my previous development where it can take weeks. The guys are super reliable and are kind to my dog who loves to bark at them! Thanks Paul for fixing my bathroom lights so quickly!

Please share one thing (or more) which you wish you had known before you moved in:

I should have signed for 18 months instead of 12 so that my rent won’t go up so soon! We love it here

Please tell us about the good and bad aspects of living in your local area:

The most supportive aspect is the maintenance team. They work very efficiently, especially the team manager Meet Sutariya and staff Val, they helped me fix my furniture and check other facilities at the same time. Their prompt response and actions has given me the best support. I believe this not only reflects their excellence, but also the resident-centric value. I really appreciate it.

How has the building management responded to any problems or issues you have raised:

They actedThis as fast as they can, and are able to help considerably. is super impressive.

Please share one thing (or more) which you wish you had known before you moved in:

I am happy with the support and I could say the improvements keep continuing.

Please tell us about the good and bad aspects of living in your local area:

Everything is convenient here, you have access to basically anything and have the security needed to feel safe

How has the building management responded to any problems or issues you have raised:

I have had many maintenance requests and they have all been taken care of, especially Paul who really helped in my first apartment I had to move out of because of an issue

Please share one thing (or more) which you wish you had known before you moved in:

Nothing in particular, you get what you paid for really

Please tell us about the good and bad aspects of living in your local area:

Apartments are located just by the entrance of the shopping mall and the Stratford train station with excellent and fast connections to central London.

How has the building management responded to any problems or issues you have raised:

Issues are investigated/ solved within 48h, no issue is left unsolved.

Please share one thing (or more) which you wish you had known before you moved in:

To not sign in for Homebox, that company causes a lot of headaches.