Coppermaker Square, E20

Please tell us about the good and bad aspects of living in your local area:

There are no bad aspects. All transport is under 5 minutes walk, the super markets & the park are all so convenient.

How has the building management responded to any problems or issues you have raised:

They respond quickly through the app which is what I’d expect from a building of this calibre. The important part is that the service is high quality. This is what makes living here important. Other places respond quickly but the work completed is not thorough.

Please share one thing (or more) which you wish you had known before you moved in:

All good. Every time I raise a ticket the response it urgent. Paul came on a Saturday and did an outstanding job and completed multiple things, even when he was only tasked with doing one. He went above and beyond what was asked and stayed late to get the jobs finished rather than pushing them back till Monday. Jose has also visited my apartment multiple times and hung my tv and helped me with furniture to make my apartment homely. Both of them have excellent attitudes and I’m grateful to have them help me.

Please tell us about the good and bad aspects of living in your local area:

Next to westfield and stratford station and handy for everything you need from food to entertainment.

How has the building management responded to any problems or issues you have raised:

quickly and efficiently with updates via the online app

Please share one thing (or more) which you wish you had known before you moved in:

How handy everything is , all you need is on the doorstep

Please tell us about the good and bad aspects of living in your local area:

Overall, I am very satisfied with everything so far in the neighbourhood, it's a great place to live.

How has the building management responded to any problems or issues you have raised:

They deal with it in a very short time, the maximum is the next day after you raise an issue

Please share one thing (or more) which you wish you had known before you moved in:

It was pretty clear before I moved in, they gave me all the details I needed.

Please tell us about the good and bad aspects of living in your local area:

A staff member came to provide on-site service within a few hours after we submitted a maintenance request. Val（staff） were enthusiastic and responsible. Highly recommended.

How has the building management responded to any problems or issues you have raised:

pretty nice and polite i have no problem with it!!

Please share one thing (or more) which you wish you had known before you moved in:

happy to see what if they can provide clearly rules about the price.

Please tell us about the good and bad aspects of living in your local area:

Stratford is generally a very good area to live in. It has excellent transport links with several underground and rail lines. Our favourite is the Elizabeth Line - it is new, comfortable and, in our opinion, the cleanest. There is also a large shopping centre nearby with a wide variety of shops, so everything you might need is close at hand. The area itself is divided into New Stratford and Old Stratford. We live in New Stratford and feel very comfortable and safe here. Old Stratford feels more mixed and sometimes less safe, but overall our experience living here has been very positive.

How has the building management responded to any problems or issues you have raised:

We had a great experience with the maintenance staff during our move-in, especially Val. He was extremely helpful and quickly resolved all minor issues we noticed when entering the new apartment. He also assisted us with the equipment and made sure everything was working properly. Val was very fast, professional, polite, and well-organized. All our questions and requests were handled efficiently and with great attention to detail. We truly appreciate his support - the entire process was smooth and stress-free thanks to his excellent work.

Please share one thing (or more) which you wish you had known before you moved in:

Overall, the viewing process was clear and we felt that everything was explained well before we moved in. One thing that would have been helpful to know in advance is that if you want to book certain shared spaces or private rooms within the building, this comes at an additional cost. At the same time, all common areas provided by the building are free to use, which is great. Another small practical point is storage: the wardrobe is quite spacious, but it is not internally organised, so you may need to buy additional shelves or organisers. This is not a major issue, but it was a bit challenging at the beginning, as we moved in with four suitcases and organising a completely empty wardrobe took some time.