
Facilities
24hr onsite management
Bike storage
Cinema room
Concierge
Coworking spaces
Gym
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Security features
Wifi included
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Security features
Wifi included
Facilities
24hr onsite management
Bike storage
Cinema room
Concierge
Coworking spaces
Gym
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Security features
Wifi included
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Security features
Wifi included
See how residents rate this development
7 total reviews
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.7
Value
4.3
Location
5.0
Facilities
4.9
Management
4.9
Design
4.9
Viewing 1-5 out of 7
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Mark B (Tenant)
Unverified
50-60 Charter Street, E22
Dec 2025
Reviewer was offered an incentive for an honest review, regardless of rating
50-60 Charter St living
Mark B (Tenant)
Unverified
50-60 Charter Street, E22
Dec 2025
Please tell us about the good and bad aspects of living in your local area:
Feels very safe and well-lit, especially at night. Lots of bars, gyms etc. within close range. Noise level is usually fine (we're on the 31st floor), just occasionally some screeching from the DLR across the water.
How has the building management responded to any problems or issues you have raised:
They have been excellent from day 1. They are always polite and helpful, in fact they're a pleasure to come down and chat to. Any issues they've been brilliant at sorting out or finding a workaround.
Please share one thing (or more) which you wish you had known before you moved in:
The built-in wardrobes are amazing for optimising for space -- buy some stackable shelves or over-the-door hooks and you can double the space in them easily.
Manager response
Hello Mark, Thank you so much for taking the time to share your experience. We’re thrilled to hear how much you’re enjoying the building, from the welcoming atmosphere and beautifully maintained spaces to the lounge and first‑class gym facilities. Creating a home that feels warm and comfortable is incredibly important to us, so it’s wonderful to know these features are making a real difference to your day‑to‑day living. It’s also great to hear you’re enjoying the wider area - feeling safe, well‑connected and close to the things you love is exactly what we hope our residents experience. We’re sorry you experienced an issue with the hot water, and we truly appreciate your patience. We’re delighted that the concierge team were able to support you quickly and effectively - your feedback will mean a lot to them. Thank you again for your recommendation and we’re so pleased you love living here!
Posted by
Team Vertus, Team Vertus
Jan 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Dream (Tenant)
Unverified
50-60 Charter Street, E22
Dec 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Great apartment in a great area.
Dream (Tenant)
Unverified
50-60 Charter Street, E22
Dec 2025
Please tell us about the good and bad aspects of living in your local area:
Area is pretty good. Secure. Many things to do nearby( groceries, restaurants, sport facilities, spaces to walk and chill). It is a bit noisy nowadays because there are many constructions around but overall the area is pretty decent.
How has the building management responded to any problems or issues you have raised:
Up to now, they have responded pretty well. Since it is a new building, there are always small issues appearing but they are solving them with a good pace.
Please share one thing (or more) which you wish you had known before you moved in:
Utilities and the whole bureaucracy that is behind that.
Manager response
Hello Dream, Thank you for taking the time to share your feedback - we really appreciate your balanced and honest comments. We’re pleased to hear that you like the overall design of the building and that you’re enjoying the brand-new facilities. As a newly delivered building, we understand there can be details in everyday use areas that take time to refine and your feedback is helpful as we continue to make improvements. It’s also reassuring to know you feel the management team is doing their best to keep on top of things during this early stage. It’s great to hear that you’re enjoying the area, particularly the sense of security and the range of nearby amenities. We appreciate your patience with the ongoing construction activity around the neighbourhood. We’re glad to hear that any issues raised so far have been handled promptly by the building management team, and we’ll continue to work hard to maintain that pace as the building settles. Thank you again for sharing your experience. Your feedback is invaluable in helping us improve the service we provide.
Posted by
Team Vertus, Team Vertus
Dec 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Zouqi (Tenant)
Verified Resident
50-60 Charter Street, E22
Dec 2025
Reviewer was offered an incentive for an honest review, regardless of rating
My time at charter street
Zouqi (Tenant)
Verified Resident
50-60 Charter Street, E22
Dec 2025
Please tell us about the good and bad aspects of living in your local area:
I really like the convenience of the area — there’s a Morrisons literally 30 seconds away, which makes day-to-day shopping really easy, and there’s a great Turkish restaurant, Nora, right across the street. There’s also a nice park near the Morrisons which is good for walks or getting some fresh air. Transport links are excellent, with both the Jubilee Line and the Elizabeth Line giving fast access to Canary Wharf and the rest of London. The only downside is the construction work during weekday hours. You only really hear it if the windows are open, but it can be a bit distracting at times.
How has the building management responded to any problems or issues you have raised:
Building management has been excellent. They are always alert, helpful, and quick to respond to any issues or questions. Their communication and support make the experience of living here noticeably smoother.
Please share one thing (or more) which you wish you had known before you moved in:
Honestly, I didn’t expect the community to be this friendly. The people in the building are genuinely lovely, and it creates a really welcoming atmosphere. It’s the kind of place where you end up feeling at home faster than you expect — to the point where you almost won’t want to leave.
Manager response
Hello Zouqi, Thank you so much for taking the time to share such thoughtful and detailed feedback. We’re really pleased to hear how much you’re enjoying the modern design of the building and that the facilities, from the gym and social spaces to the karaoke room and coffee machine, have made a positive difference to your day-to-day living. It’s especially lovely to hear that the community has exceeded your expectations and helped you feel at home so quickly. We also really appreciate your honest comments around the lighting and nearby construction. Feedback like this is incredibly helpful and allows us to keep improving wherever we can. It’s great to know the convenience of the local area, transport links and nearby amenities has worked so well for you and we’re delighted that our building management team has been able to support you promptly and effectively. Thank you again for recommending us - we’re so glad to hear you’re enjoying living here and we hope you continue to feel happy and settled in your home!
Posted by
Team Vertus, Team Vertus
Dec 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Naz A (Tenant)
Verified Resident
50-60 Charter Street, E22
Oct 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Incredible development, amazing facilities, lovely people, brand new!!
Naz A (Tenant)
Verified Resident
50-60 Charter Street, E22
Oct 2025
Please tell us about the good and bad aspects of living in your local area:
Wood wharf is a very social area. There are many different restaurants ranging from casual evening, to special dinners; from breakfast and brunch to local food trucks and casual lunches. Despite the business, the green areas, community spaces and canal side walks give a little break from the chaos of the city. Transport links for the underground are easy, clean and available at all times. I am happy with the living on my street as the local area is quite and peaceful. The only complaint I can make is two sides of the development are both new buildings that are still under construction and very well be under construction. Despite the overcrowded look of construction it is still relatively organised and quiet.
How has the building management responded to any problems or issues you have raised:
I have raised a few issues and the management have responded quickly. However, initiative to solve my problems were not taken as quickly and my problems were not solved effectively.
Please share one thing (or more) which you wish you had known before you moved in:
I did not anticipate so much work, construction etc. in and around the development. The building was supposed to open September 1st and it is now October 30th and there is still works done, construction crews, issues. There are also construction all around the development (i.e. new buildings being contructed around). However, the development is so well decorated, useful and nice that it does not bother me as much as it should. This development is so much nicer than expected and the cost for quality is incredible.
Manager response
Hello Naz, Thank you so much for your detailed and positive feedback. We’re thrilled to hear how much you enjoy the design, facilities and overall atmosphere of the building - we’re especially pleased that our concierge team has made a great impression. We appreciate your constructive comments regarding the terrace, AC, and ongoing construction. It’s great to hear that despite some delays and works around the development, the quality and comfort of your home continue to exceed expectations. We’re grateful for your recommendation and look forward to continuing to provide a positive living experience.
Posted by
Team Vertus, Team Vertus
Nov 2025
Reviewer was offered an incentive for an honest review, regardless of rating
Zouqi (Tenant)
Verified Resident
50-60 Charter Street, E22
Oct 2025
Reviewer was offered an incentive for an honest review, regardless of rating
My stay in Charter Street
Zouqi (Tenant)
Verified Resident
50-60 Charter Street, E22
Oct 2025
Please tell us about the good and bad aspects of living in your local area:
There’s a lot of options nearby, Morrisons 1 minute walk, restaurants and Canary Wharf within 5 minutes walking distance. Elizabeth line 10 minute walk and Jubilee 5. The apartment is furnished very nicely and feels modern and comfortable.
How has the building management responded to any problems or issues you have raised:
Yes, the electronic lock was not working which was swiftly fixed by the management team.
Please share one thing (or more) which you wish you had known before you moved in:
Don’t forget your keycard. During 9-4 there is construction in the area.
Manager response
Hello Zouqi, Thank you so much for sharing your feedback! We’re delighted to hear you’re enjoying the facilities and that our team has been responsive and helpful whenever you’ve needed support. It’s great to know you’re making the most of the nearby amenities and transport links too – Canary Wharf really does have so much to offer. We appreciate you noting the nearby construction; we understand this can be inconvenient at times and are glad it hasn’t impacted your overall experience. We’re pleased our team could resolve the electronic lock issue quickly and that you’re enjoying your apartment and the building’s communal spaces. Thank you again for your kind words and recommendation!
Posted by
Team Vertus, Team Vertus
Oct 2025
Reviewer was offered an incentive for an honest review, regardless of rating
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
50-60 Charter Street, E22
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