50-60 Charter Street, E22

Please tell us about the good and bad aspects of living in your local area:

Location is good. New building with new facilities. Friendly concierge. But the building has issues with basics, such as frequent water outage, malfunction of smart meters and radiator noise.

How has the building management responded to any problems or issues you have raised:

Only respond within their office hours and not caring

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known it has so many basic issues. ..

Please tell us about the good and bad aspects of living in your local area:

Feels very safe and well-lit, especially at night. Lots of bars, gyms etc. within close range. Noise level is usually fine (we're on the 31st floor), just occasionally some screeching from the DLR across the water.

How has the building management responded to any problems or issues you have raised:

They have been excellent from day 1. They are always polite and helpful, in fact they're a pleasure to come down and chat to. Any issues they've been brilliant at sorting out or finding a workaround.

Please share one thing (or more) which you wish you had known before you moved in:

The built-in wardrobes are amazing for optimising for space -- buy some stackable shelves or over-the-door hooks and you can double the space in them easily.

Please tell us about the good and bad aspects of living in your local area:

Area is pretty good. Secure. Many things to do nearby( groceries, restaurants, sport facilities, spaces to walk and chill). It is a bit noisy nowadays because there are many constructions around but overall the area is pretty decent.

How has the building management responded to any problems or issues you have raised:

Up to now, they have responded pretty well. Since it is a new building, there are always small issues appearing but they are solving them with a good pace.

Please share one thing (or more) which you wish you had known before you moved in:

Utilities and the whole bureaucracy that is behind that.

Please tell us about the good and bad aspects of living in your local area:

I really like the convenience of the area — there’s a Morrisons literally 30 seconds away, which makes day-to-day shopping really easy, and there’s a great Turkish restaurant, Nora, right across the street. There’s also a nice park near the Morrisons which is good for walks or getting some fresh air. Transport links are excellent, with both the Jubilee Line and the Elizabeth Line giving fast access to Canary Wharf and the rest of London. The only downside is the construction work during weekday hours. You only really hear it if the windows are open, but it can be a bit distracting at times.

How has the building management responded to any problems or issues you have raised:

Building management has been excellent. They are always alert, helpful, and quick to respond to any issues or questions. Their communication and support make the experience of living here noticeably smoother.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, I didn’t expect the community to be this friendly. The people in the building are genuinely lovely, and it creates a really welcoming atmosphere. It’s the kind of place where you end up feeling at home faster than you expect — to the point where you almost won’t want to leave.

Please tell us about the good and bad aspects of living in your local area:

Wood wharf is a very social area. There are many different restaurants ranging from casual evening, to special dinners; from breakfast and brunch to local food trucks and casual lunches. Despite the business, the green areas, community spaces and canal side walks give a little break from the chaos of the city. Transport links for the underground are easy, clean and available at all times. I am happy with the living on my street as the local area is quite and peaceful. The only complaint I can make is two sides of the development are both new buildings that are still under construction and very well be under construction. Despite the overcrowded look of construction it is still relatively organised and quiet.

How has the building management responded to any problems or issues you have raised:

I have raised a few issues and the management have responded quickly. However, initiative to solve my problems were not taken as quickly and my problems were not solved effectively.

Please share one thing (or more) which you wish you had known before you moved in:

I did not anticipate so much work, construction etc. in and around the development. The building was supposed to open September 1st and it is now October 30th and there is still works done, construction crews, issues. There are also construction all around the development (i.e. new buildings being contructed around). However, the development is so well decorated, useful and nice that it does not bother me as much as it should. This development is so much nicer than expected and the cost for quality is incredible.