Please tell us about the good and bad aspects of living in your local area:

Well-rounded area with the right shops and restaurants all within walking distance. Highly recommended.

How has the building management responded to any problems or issues you have raised:

Pretty good: quick and responsive. Any problem gets attended within a very timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

Not a complaint, more of a preference: it’s a beautiful area so the higher floor the better.

Please tell us about the good and bad aspects of living in your local area:

Grocery stores within a decent range, many bars and restaurants, it is usually safe. Parking is an issue when you need to bring stuff or move out, but concierge is usually helpful. Tube and DLR are close by.

How has the building management responded to any problems or issues you have raised:

They are quite quick in response and in taking action. But I also had little interaction with them.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to add really, as other than the utilities aspect, the team at Vertus shared everything I needed to know about it. I guess one thing that complicates living there is they are just about to open the next door building they recently completed and you can then very easily see in each other’s apartments and there is no initiative to add some curtains or anything to address that. Each tenant on that side of the building will have to find a solution for it.

Please tell us about the good and bad aspects of living in your local area:

Canary Wharf is a bubble we love living in. It has everything we need without having to leave the area. There are no bad aspects of life on the Estate.

How has the building management responded to any problems or issues you have raised:

The issues are addressed quickly once submitted through the app.

Please share one thing (or more) which you wish you had known before you moved in:

I would encourage any new residents to participate in all the activities that the Vertus team works hard to coordinate for residents.

Please tell us about the good and bad aspects of living in your local area:

I've lived in this building for two years. Everything was great at first, but for the last 6-8 months, it's been in disrepair. Many problems have arisen in the building, and these problems haven't been resolved for a long time. The staff are very nice, but unfortunately, the elevator, garbage, second-floor odor, insects, and coffee machine issues haven't been resolved.

How has the building management responded to any problems or issues you have raised:

They are so fast and their approach were problem solving always

Please share one thing (or more) which you wish you had known before you moved in:

Elevator issues are so disappointing. So if I know that bad I am not sure that I d like to move in

Please tell us about the good and bad aspects of living in your local area:

Living in the Canary Wharf area is incredibly convenient, with everything you need within walking distance from high-quality restaurants and cafes to gyms, shops, and green spaces. The area feels very safe, clean, and well-maintained, with excellent transport connections via the Jubilee and Elizabeth Lines as well as DLR. There’s a great community atmosphere and the neighbourhood remains quiet and peaceful despite being so central. I honestly can’t think of any major downsides perhaps just that it’s so convenient you rarely want to leave

How has the building management responded to any problems or issues you have raised:

The building management team has been exceptional. Any issue raised is acknowledged and resolved promptly, often within the same day. They are attentive, friendly, and always maintain the building to a very high standard.

Please share one thing (or more) which you wish you had known before you moved in:

That living here would set the bar so high for future apartments!