10 George Street, E14

Please tell us what you like and dislike about this area:

There are bars, shops and restaurants around, and it’s not close to the subway station(6min). Some residents smoke. There are at least five construction sites next to the building. The large amount of construction site noise is unbearable. Imagine that the drilling rig is constantly operating in your ears. The noise of nearly 100 decibels during the day makes you unable to work and study, and may even cause mental problems and anti-social behavior. I was misled by the salesperson from the beginning. They said the apartment would not be noisy, so I signed the contract. This was not the case and many residents complained about this.

Please share one thing (or more) which you wish you had known before you moved in:

The air conditioner cannot be used normally and the severe noise pollution which causes physical and psychological problems.

How has the building management responded to any problems or issues you have raised:

Failure to take reasonable measures after paying rent and trying to delay.

1

Facilities

2

Design

2

Location

1

Value

1

Management

Please tell us what you like and dislike about this area:

There is a huge range of shops, restaurants, bars etc on the doorstep and nothing you need is ever too far. I never hear any traffic noise, but that’s probably due to where I am situated and the construction noise more than makes up for that sadly.

Please share one thing (or more) which you wish you had known before you moved in:

The extent and relentlessness of the construction works. You cannot open your windows when they’re working if you want any kind of peace (not good when it’s hot) and can still hear it even when all windows are shut- there is only reprieve at night and on Sundays. We have also just received an email that the construction works will be taking place seven days a week now and later into the evening until the end of summer.

How has the building management responded to any problems or issues you have raised:

This has been my worst part of living here so far (although I haven’t received a bill from Community Utilities yet so there may be competition). I moved in to so many issues and it is painful trying to get them resolved. Even when engineers are scheduled to come- they just don’t turn up. After over a month of living here, not one of the significant problems raised has been sorted. Some of these things were clearly marked in the inventory as things that needed resolving and they were ignored. I cannot relax and it’s extremely disappointing paying more than double the rent when my previous residence would fix all issues within 48 hours. I also note from the inventory that it said that the apartment needs to be repainted- the walls are full of marks. This has also has been ignored- I hope they don’t try to repaint at my expense when I move out!

Please tell us what you like and dislike about this area:

The local area around Vertus truly is a cornucopia of cosmopolitan delights. A mere stroll away, you’ll find a plethora of diverse dining options that cater to every taste bud and dietary requirement imaginable. Be it the tastiest of Italian pizzerias, authentic Indian curries, rich Asian stir-fries, or trendy vegan eateries, this neighborhood is an international culinary paradise.

Please share one thing (or more) which you wish you had known before you moved in:

That the internet is maximum up to 500 mb and that they don’t allow delivery people to come up the apartment doors.

How has the building management responded to any problems or issues you have raised:

Especially big thanks to Maisha for the warmest welcome inside the development and fast answers to my stupid questions!

main office took a long time to respond to queries, never really tried to understand the problems. didn’t care enough even when they did.

Save your money…..

Please tell us what you like and dislike about this area:

Great local area, building staff are brilliant. Construction work awful and nonstop besides Sunday. lots of noise and students – a lot of heavy weed smokers in the building which goes had in hand with this just being an upmarket/international halls of residence

Please share one thing (or more) which you wish you had known before you moved in:

that vertus management were as useful as a chocolate teapot

How has the building management responded to any problems or issues you have raised:

painfully slow and not really reading/addressing issues

Please tell us what you like and dislike about this area:

Good location
Only problem is developers next door
Many residents wfh so it can be disrupting
But everything else is excellent

Please share one thing (or more) which you wish you had known before you moved in:

Very high speed internet
All inclusive BBQ £10 an hour
24×7 automated bar on first floor

How has the building management responded to any problems or issues you have raised:

Had a problem with fan oven
Resolved quickly with Siemens
Always respond same day
Staff on hand 24×7

Very clean and safe feels like we are in a different country. The building is clean and has amazing design including the furniture is decorations. gym is small but enough. barbecue and private kitchen with dining room. Everything you need ! The only thing I would change is the availability to have pets 🙂

Please tell us what you like and dislike about this area:

Beautiful place to live in and amazing location. The only thing I would change is the availability to have pets and bigger wardrobe as it’s very VERY small 🙂

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the rent will raise up 😉

How has the building management responded to any problems or issues you have raised:

Miscommunication is a small problem in here. I’ve been reporting some issue on my floor however no one came back to me yet and the problem is not fixed until now

Please tell us what you like and dislike about this area:

Excellent excellent location. I cannot express this enough. Right by many transport links which get you into town and around very easily. You are within walking distance of almost everything you need as there are two malls a stones throw away. The only issue with the street is there is no parking availability. Apart from that the surroundings are quiet with sophisticated people no traffic noise and is extremely scenic.

Please share one thing (or more) which you wish you had known before you moved in:

No more comments to add!

How has the building management responded to any problems or issues you have raised:

Usually extremely quick. Repairs and maintenance have been responded too very well.

Please tell us what you like and dislike about this area:

The area is wonderful. Everything you need is available at your doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the apartment bills are provided by a set provider (Community Utilities) who have I believe over-charge for utilities.

How has the building management responded to any problems or issues you have raised:

It takes time to address queries, but when they get around to it they always meet or exceed expectations.

Please tell us what you like and dislike about this area:

The area is wonderful. Everything you need is available at your doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the apartment bills are provided by a set provider (Community Utilities) who have I believe over-charge for utilities.

How has the building management responded to any problems or issues you have raised:

It takes time to address queries, but when they get around to it they always meet or exceed expectations.

Please tell us what you like and dislike about this area:

Everything think is amazing

Please share one thing (or more) which you wish you had known before you moved in:

Gym

How has the building management responded to any problems or issues you have raised:

Sometimes there is a bad smell in the corridor as well as the car parking
Smoking area is not available in common room (balcony)