10 George Street, E14

By
Vertus
5th
Ranked 5th out of 25 in Canary Wharf
4.48 (64 reviews) 4.48 (64 reviews)
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Transparency Rating: Poor
This development has a low number of verified resident reviews written in the last 12 months.
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Category Scores

4.67
Facilities
4.78
Design
4.75
Location
4.16
Value
4.34
Management

10 George Street rises 37 storeys above Canary Wharf’s new district, Wood Wharf. The development comprises of 327 apartments, which overlook waterside gardens and boardwalks below. In addition, residents have exclusive access to “Club Vertus.”  This includes access to a 24/7 gym studio, self-service bar, private dining room and lounge which opens out onto a large, south-facing terrace. Similarly, the 24-hour concierge is available to sign for parcels, arrange for dry cleaning and welcome you home. Apartments come fully-furnished or unfurnished, how you make it your home is up to you.

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10 George Street, E14 Available Properties
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For sale
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From £2,300 pcm
Studio Apartment
1 Bed
1 Bath
451 sq ft
Vertus
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From £2,660 pcm
1 Bed Apartment
1 Bed
1 Bath
567 sq ft
Vertus
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From £3,700 pcm
2 Bed Apartment
2 Bed
2 Bath
895 sq ft
Vertus
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From £4,760 pcm
3 Bed Apartment
3 Bed
3 Bath
1145 sq ft
Vertus
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10 George Street, E14 Reviews

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Showing 64 reviews
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Great Experience

Verified Resident
Verified Resident
Review Date Mar 2023

Excellent property. Very clean and well maintained. Excellent and friendly staff concierge with a special thanks to Andy. Excellent experts for letting, rentals, and new flat viewings. Special thank you to Rafael Zampieri, Maisha, Polly, and Noosrath.

Please tell us what you like and dislike about this area:

Excellent location with great shops and restaurants within 10 minutes walking distance. Easy access to all modes of transport such as underground, Elizabeth line, bus routes, and river transportation.

Please share one thing (or more) which you wish you had known before you moved in:

Perhaps noisy neighbours on some floors. Free coffee is great.

How has the building management responded to any problems or issues you have raised:

Always responded in a few minutes and issue resolved within 3 hours latest.

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Dear Sunita,

Thank you for taking the time to leave such a wonderful review!

We are so pleased you are enjoying your apartment at 10 George Street and the local amenities the Canary Wharf Estate has to offer.

Our onsite team strive to deliver excellent customer service to our residents and they will be thrilled with your kind words.

Thank you once again.

Team Vertus

Makes my life miserable, I just want to leave.

Verified Resident
Verified Resident
Review Date Nov 2023

The design and layout of the building is good, but there are general problems with the cooling/heating system. It cannot be used normally and is always on and cannot adjust the temperature. It has been nearly two months since I moved in and they still have not really repaired the air conditioner. I moved Two months after I came here, the air conditioner has still not been repaired. There is no heating or air conditioning in the coldest time of winter. I don’t know why I still live here. There is a problem with the sound insulation of the house. There is air leakage and sound leakage from the windows of my roommate’s room, but they said there is no problem. They didn’t take our interests into account and refused our request to move to another apartment. If I lose my mind one day, it probably will be because they forced me to.

Please tell us what you like and dislike about this area:

There are bars, shops and restaurants around, and it’s not close to the subway station(6min). Some residents smoke. There are at least five construction sites next to the building. The large amount of construction site noise is unbearable. Imagine that the drilling rig is constantly operating in your ears. The noise of nearly 100 decibels during the day makes you unable to work and study, and may even cause mental problems and anti-social behavior. I was misled by the salesperson from the beginning. They said the apartment would not be noisy, so I signed the contract. This was not the case and many residents complained about this.

Please share one thing (or more) which you wish you had known before you moved in:

The air conditioner cannot be used normally and the severe noise pollution which causes physical and psychological problems.

How has the building management responded to any problems or issues you have raised:

Failure to take reasonable measures after paying rent and trying to delay.

1
Facilities
2
Design
2
Location
1
Value
1
Management
User submitted image of  10 George Street, E14
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Great potential but disappointed with all the issues

Verified Resident
Verified Resident
Review Date Jul 2023

Almost all of the concierge team are extremely polite, pleasant and helpful. The communal areas are kept clean from what I’ve seen so far (I’ve been in a month). I personally really like the apartment design and most of the furniture, it’s just a shame I moved into a soiled and damaged rug and soiled and damaged sofa- issues still outstanding.

Please tell us what you like and dislike about this area:

There is a huge range of shops, restaurants, bars etc on the doorstep and nothing you need is ever too far. I never hear any traffic noise, but that’s probably due to where I am situated and the construction noise more than makes up for that sadly.

Please share one thing (or more) which you wish you had known before you moved in:

The extent and relentlessness of the construction works. You cannot open your windows when they’re working if you want any kind of peace (not good when it’s hot) and can still hear it even when all windows are shut- there is only reprieve at night and on Sundays. We have also just received an email that the construction works will be taking place seven days a week now and later into the evening until the end of summer.

How has the building management responded to any problems or issues you have raised:

This has been my worst part of living here so far (although I haven’t received a bill from Community Utilities yet so there may be competition). I moved in to so many issues and it is painful trying to get them resolved. Even when engineers are scheduled to come- they just don’t turn up. After over a month of living here, not one of the significant problems raised has been sorted. Some of these things were clearly marked in the inventory as things that needed resolving and they were ignored. I cannot relax and it’s extremely disappointing paying more than double the rent when my previous residence would fix all issues within 48 hours. I also note from the inventory that it said that the apartment needs to be repainted- the walls are full of marks. This has also has been ignored- I hope they don’t try to repaint at my expense when I move out!

4
Facilities
4
Design
4
Location
1
Value
1
Management
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Manager Response

Dear Lola,

Thank you for taking the time to leave a review and we are sorry to hear you have been disappointed with the start of your leasing experience with Vertus.

I have reviewed your maintenance tickets on our Resident app and have also spoken to Chloe who runs the Helpdesk and understand that the remaining issues in your apartment have operatives booked in for this week to attend and resolve.

Unfortunately some of our apartment appliances and systems require third party contractor attendance to resolve any issues reported and we appreciate this can lead to frustration for our residents; please rest assured our resident’s satisfaction is our main priority and we hope to successfully resolve the outstanding issues raised as soon as possible.

Thank you again for leaving a review and if you need anything further the 10 George Street team are on hand to help you with this.

Thanks.

Team Vertus

Great experience with Vertus!

Review Date Jun 2023

In essence, living at Vertus Development, 10 George Street, means becoming part of an energetic, diverse, and welcoming community. The rich variety of restaurants, shops, and amenities right on your doorstep, coupled with the sophisticated elegance of the residences themselves, make this not just a place to live, but a place to truly belong. I cannot recommend it highly enough.

Please tell us what you like and dislike about this area:

The local area around Vertus truly is a cornucopia of cosmopolitan delights. A mere stroll away, you’ll find a plethora of diverse dining options that cater to every taste bud and dietary requirement imaginable. Be it the tastiest of Italian pizzerias, authentic Indian curries, rich Asian stir-fries, or trendy vegan eateries, this neighborhood is an international culinary paradise.

Please share one thing (or more) which you wish you had known before you moved in:

That the internet is maximum up to 500 mb and that they don’t allow delivery people to come up the apartment doors.

How has the building management responded to any problems or issues you have raised:

Especially big thanks to Maisha for the warmest welcome inside the development and fast answers to my stupid questions!

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Dear Kirill,

Thank you so much for taking the time to leave such a lovely review.

It’s great to hear you are enjoying the amenities of being both a Vertus resident and a resident of Canary Wharf!

Your kind words on Maisha our Move Coordinator are much appreciated and we will be sure to pass those on to her.

Thanks again for the review and we hope you continue to love living with Vertus!

Team Vertus

Nice buildings but the most painful staff/procedures. not paid to think but to do……

Verified Resident
Verified Resident
Review Date May 2023

building was nice, vertus were not – read other reviews and their own staff glass door reviews!!!!

main office took a long time to respond to queries, never really tried to understand the problems. didn’t care enough even when they did.

Save your money…..

Please tell us what you like and dislike about this area:

Great local area, building staff are brilliant. Construction work awful and nonstop besides Sunday. lots of noise and students – a lot of heavy weed smokers in the building which goes had in hand with this just being an upmarket/international halls of residence

Please share one thing (or more) which you wish you had known before you moved in:

that vertus management were as useful as a chocolate teapot

How has the building management responded to any problems or issues you have raised:

painfully slow and not really reading/addressing issues

4
Facilities
4
Design
4
Location
1
Value
1
Management
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Manager Response

Thank you for taking the time to leave a review and we are sorry you feel your experience with Vertus has disappointed you.

As we cannot verify your details from this review could you please get in touch with our Building Manager Polly via our resident’s app and she will endeavor to resolve any issues you may have as quickly as possible?

Thanks again.

Team Vertus

Best apartments in east london

Verified Resident
Verified Resident
Review Date Sep 2022

Good design
Apartments are the most soundproof and insulated apartments I’ve ever known
lifts good
Space for mine is larger than normal
Furniture in furnished flats is excellent
Staff very helpful
Both jubilee and Elizabeth line Tubes as well as dlr are minutes walk away
Tesco Waitrose and m&s food nearby
Many bars and restaurants nearby

Please tell us what you like and dislike about this area:

Good location
Only problem is developers next door
Many residents wfh so it can be disrupting
But everything else is excellent

Please share one thing (or more) which you wish you had known before you moved in:

Very high speed internet
All inclusive BBQ £10 an hour
24×7 automated bar on first floor

How has the building management responded to any problems or issues you have raised:

Had a problem with fan oven
Resolved quickly with Siemens
Always respond same day
Staff on hand 24×7

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Dear Steven,

Thank you so much for taking the time to leave such a detailed and positive review of 10 George Street.

We are so pleased to hear you are enjoying your apartment and also the communal offerings at 10 George Street such as the bookable BBQ.

Our on-site team strive to deliver exceptional customer service for all our residents so your comments will be well received by them so thank you!

Team Vertus

The BEST view in London

Review Date Aug 2022

Amazing design with a beautiful view that I’m amazed every single day. So many amazing restaurants around and things to do.

Very clean and safe feels like we are in a different country. The building is clean and has amazing design including the furniture is decorations. gym is small but enough. barbecue and private kitchen with dining room. Everything you need ! The only thing I would change is the availability to have pets 🙂

Please tell us what you like and dislike about this area:

Beautiful place to live in and amazing location. The only thing I would change is the availability to have pets and bigger wardrobe as it’s very VERY small 🙂

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew that the rent will raise up 😉

How has the building management responded to any problems or issues you have raised:

Miscommunication is a small problem in here. I’ve been reporting some issue on my floor however no one came back to me yet and the problem is not fixed until now

4
Facilities
5
Design
5
Location
4
Value
4
Management
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Manager Response

Dear Resident,

Thank you so much for taking the time to leave such a positive review!

We’re so pleased to know you are enjoying the amenity offerings of both Newfoundland and the wider Canary Wharf Estate.

Please do get in touch with our Concierge team on any outstanding issues you have any they will be happy to help.

Thanks again.

Team Vertus

Excellent location, brilliant luxury accommodation for the young professional.

Verified Resident
Verified Resident
Review Date Jul 2022

The facilities are very good and perfect for the young professional. The wine dispenser and the coffee machine are a great touch. The terrace is the big selling point for me as it makes you feel you are on holiday in the summer. Building management is excellent and the building itself is spotless everyday with lovely cleaning staff who are a joy to be around and do their work very well.

Please tell us what you like and dislike about this area:

Excellent excellent location. I cannot express this enough. Right by many transport links which get you into town and around very easily. You are within walking distance of almost everything you need as there are two malls a stones throw away. The only issue with the street is there is no parking availability. Apart from that the surroundings are quiet with sophisticated people no traffic noise and is extremely scenic.

Please share one thing (or more) which you wish you had known before you moved in:

No more comments to add!

How has the building management responded to any problems or issues you have raised:

Usually extremely quick. Repairs and maintenance have been responded too very well.

4
Facilities
4
Design
5
Location
3
Value
4
Management
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Manager Response

Dear Anika,

Thank you so much for taking the time to leave a review.

We are so pleased you are enjoying the amenities on offer at Newfoundland and the building’s close proximity to the offerings of the Canary Wharf Estate and the transport links.

Our on-site team will be thrilled with your kind words so thank you.

Team Vertus

The ideal home

Review Date Jul 2022

The development is fantastically designed, the amenities are top notch, and the Vertus team is always kind. It is a beautiful building and it feels like home. However, I feel as though the management is stretched thin which contributes to a lack of service at times.

Please tell us what you like and dislike about this area:

The area is wonderful. Everything you need is available at your doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the apartment bills are provided by a set provider (Community Utilities) who have I believe over-charge for utilities.

How has the building management responded to any problems or issues you have raised:

It takes time to address queries, but when they get around to it they always meet or exceed expectations.

5
Facilities
5
Design
5
Location
4
Value
3
Management
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Manager Response

Dear Resident,

Thank you so much for taking the time to leave a review.

Our on-site team will be so pleased to hear your kind words and we are glad to know you are enjoying the design and amenities of Newfoundland.

Please do note hesitate to contact us via the Resident App should you have any issues or queries and we will aim to respond to and resolve these as quickly as possible.

Thanks again.

Team Vertus

The ideal home

Verified Resident
Verified Resident
Review Date Jul 2022

The development is fantastically designed, the amenities are top notch, and the Vertus team is always kind. It is a beautiful building and it feels like home. However, I feel as though the management is stretched thin which contributes to a lack of service at times.

Please tell us what you like and dislike about this area:

The area is wonderful. Everything you need is available at your doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the apartment bills are provided by a set provider (Community Utilities) who have I believe over-charge for utilities.

How has the building management responded to any problems or issues you have raised:

It takes time to address queries, but when they get around to it they always meet or exceed expectations.

5
Facilities
5
Design
5
Location
4
Value
3
Management
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Manager Response

Dear Resident,

Thank you so much for taking the time to leave a review.

Our on-site team will be so pleased to hear your kind words and we are glad to know you are enjoying the design and amenities of Newfoundland.

Please do note hesitate to contact us via the Resident App should you have any issues or queries and we will aim to respond to and resolve these as quickly as possible.

Thanks again.

Team Vertus

Fantastic

Verified Resident
Verified Resident
Review Date Jul 2022

The design and facilities is amazing but i have one problem with the noises from construction near to our building and my apartment view close to the construction.
In addition the car parking is not available.
In my opinion to improve the facilities I recommend to create smoking area in common room (balcony )

Please tell us what you like and dislike about this area:

Everything think is amazing

Please share one thing (or more) which you wish you had known before you moved in:

Gym

How has the building management responded to any problems or issues you have raised:

Sometimes there is a bad smell in the corridor as well as the car parking
Smoking area is not available in common room (balcony)

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Dear Abdulrahman,

Thank you so much for the taking the time to leave such a positive review.

We are so pleased to hear you enjoy the design and facilities at Newfoundland and also the wider Canary Wharf Estate.

Whilst we do appreciate Resident feedback and suggestions for improvements, Newfoundland is a non-smoking building and for the safety of all our residents will remain a non-smoking building.

Thanks again for taking the time to leave this review and if you have any other queries please do get in touch via the Resident app.

Thanks.

Team Vertus

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14
User submitted image of 10 George Street, E14

Facilities

24 Hours

24 Hours

Balcony

Balcony

Bike Parking

Bike Parking

Coworking

Coworking

Concierge

Concierge

Games Room

Games Room

Gym

Gym

Laundry Facilities

Laundry Facilities

Lounge

Lounge

Onsite Maintenance

Onsite Maintenance

Parcel Lockers

Parcel Lockers

Private Dining

Private Dining

Resident Events

Resident Events

Roof Terrace

Roof Terrace

Secure Storage

Secure Storage

WiFi Included

WiFi Included

Location

Vertus
Number of developments 3

4.25

Average rating based on 160 reviews

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