8 Water Street, E14
463.98Ranked 20th out of 25 in Canary Wharf
By Vertus
3.98
Poor transparency
This development has a low number of verified resident reviews written in the last 12 months.
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Communal kitchen
Concierge
Gym
Gym classes
Laundry facilities
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Roof terrace
Security features
Wifi included
Concierge
Gym
Gym classes
Laundry facilities
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Roof terrace
Security features
Wifi included
Useful to Know
- Rental price: £2,300-£6,500 pcm
Pricing shown is indicative and provided by Vertus. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Communal kitchen
Concierge
Gym
Gym classes
Laundry facilities
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Roof terrace
Security features
Wifi included
Concierge
Gym
Gym classes
Laundry facilities
Lounge
Onsite maintenance
Parcel storage
Pet friendly
Private dining
Resident events
Roof terrace
Security features
Wifi included
- Rental price: £2,300-£6,500 pcm
Pricing shown is indicative and provided by Vertus. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Example Properties
8 Water Street, E14
See how residents rate this development
46 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.15
Facilities
4.15
Design
4.30
Location
4.59
Value
3.76
Management
3.85
Viewing 1-5 out of 46
I W (Tenant)
Verified Resident
8 Water Street, E14
Sept 2023
Ideal home in London
I W (Tenant)
Verified Resident
8 Water Street, E14
Sept 2023
Please tell us about the good and bad aspects of living in your local area:
8 water street is ideal, there are a variety of shops and restaurants within a 30 second walk. Quiet.
How has the building management responded to any problems or issues you have raised:
Very helpful and issues are resolved within 48 hours
Please share one thing (or more) which you wish you had known before you moved in:
The utilities provider is not the best, they overcharge and it’s difficult to get them on the phone
Facilities
Design
Location
Value
Management
Manager response
Dear I W, Thanks so much for the 5 stars and lovely feedback on 8 Water Street. We are so pleased to hear you are enjoying the design and amenities of 8 Water Street and the number of local shops and restaurants on your doorstep. Can you please reach out to your Building Manager Vanessa with regards to your utility provider and we will endeavour to support you with contacting them. Thanks again. Team Vertus
Posted by
Team Vertus, Team Vertus
Feb 2024
GS (Tenant)
Verified Resident
8 Water Street, E14
Oct 2024
Prime Location, Quiet Building, Modern Facilities
GS (Tenant)
Verified Resident
8 Water Street, E14
Oct 2024
Please tell us about the good and bad aspects of living in your local area:
Perfect location - close to the water, restaurants, grocery stores, beautiful gyms, great tube lines, etc. The flat is also quiet and neighbourhood is among the safest in London.
How has the building management responded to any problems or issues you have raised:
When day-to-day building issues come up, they've been helpful, but when any contractual / lease related questions or issues come up, their service has only extended to the limit of how much money they can extract out of me. Candidly, it is among the worst service I've received for what otherwise is presented as a "premium" offering.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew that they would withdraw many of the incentives they offered to sign. Third Space gym benefit? Gone, replaced with an embarrassingly small gym. All inclusive services? Gone, have to pay for each independently. The list goes on..
Facilities
Design
Location
Value
Management
Gali (Tenant)
8 Water Street, E14
Sept 2024
The design of the place is super modern
Gali (Tenant)
8 Water Street, E14
Sept 2024
Please tell us about the good and bad aspects of living in your local area:
As a younger resident- I find the open spaces very relaxing and well maintained. I have never had any transportation issues and I find it really easy to navigate. I love that the building is recycling and has trash bags that are eco friendly. There is zero outside noise except from airplanes which you do hear once in a while.
How has the building management responded to any problems or issues you have raised:
When I had a problem they usually fixed it in a matter of days.
Please share one thing (or more) which you wish you had known before you moved in:
The whole area around us is very safe and guarded.
Facilities
Design
Location
Value
Management
Manager response
Hi Gali, Thank you so much for your thoughtful review! We're thrilled to hear you've enjoyed the modern design, peaceful atmosphere, and the responsive service from our team. It's great to know that the eco-friendly features and well-maintained spaces have enhanced your experience. We’ll continue to improve and appreciate your feedback! Thanks again. Team Vertus
Posted by
Team Vertus, Team Vertus
Sept 2024
Jo (Tenant)
Verified Resident
8 Water Street, E14
Feb 2024
Not great value for money
Jo (Tenant)
Verified Resident
8 Water Street, E14
Feb 2024
Please tell us about the good and bad aspects of living in your local area:
Location is great. It’s close to transport links. Food and household essentials are easy find in the malls close by. The area is generally safe to walk around at night but there’s knife crime up the street. Noise is acceptable if you keep the windows close otherwise you will hear people talking and laughing, and the street being washed at night.
How has the building management responded to any problems or issues you have raised:
Yes, responses are prompt. Whether it addresses or resolves to the tenant satisfaction is another thing. Repairs are usually fix quickly.
Please share one thing (or more) which you wish you had known before you moved in:
Third Space memberships are only provided limited time. Utilities have high fixed running cost. The building facilities will be shared with residents from other building. Noise is only acceptable when the windows/balcony doors are closed. 8 Water Street is not the only building that is pet friendly in the same area, there are private landlords that accept pets in the next building.
Facilities
Design
Location
Value
Management
Manager response
Dear Jo, Thank you for taking the time to leave us a review. With regards to the change in wellness offering at 8 Water Street we are aware these have not been well received by our residents however communication had been made at the point an alternative offering was being explored, and again once a decision had been made on the change to the offering. Again, whilst we acknowledge some residents are not happy with these changes we have given reasonable notice and agreed to extend Third Space membership until the end of April. The new gym is taking shape and we look forward to sharing some images of the progress with our residents soon. We are sorry to hear you feel the sharing of amenity spaces between 10 George Street and 8 Water Street is a negative change. We feel this sharing of spaces has been well received and is helping to foster a wider Vertus community across our buildings. Security remains a priority within our buildings and our 24 hour Concierge team are on hand to ensure our residents continue to feel their buildings are safe and secure. Thank you again for your feedback, whilst we appreciate your dissatisfaction with the changes we have made we are committed to ensuring our residents have the best rental experience with us and always welcome and encourage feedback on how we can improve our service. Team Vertus
Posted by
Team Vertus, Team Vertus
Mar 2024
Jason (Tenant)
Verified Resident
8 Water Street, E14
Feb 2024
Fine for a short number of years, but not long term
Jason (Tenant)
Verified Resident
8 Water Street, E14
Feb 2024
Please tell us about the good and bad aspects of living in your local area:
Ideal for commuting with good local amenities though comparative to other areas of the city. You have the best supermarkets in the country (Tian Tian, Waitrose, M&S). A local GP, Bupa, Vet and other major utilities. Most of the area is dog friendly and very safe compared to the wider city. Transport links are good with 4 alternatives into and out of the city.
How has the building management responded to any problems or issues you have raised:
Any need for maintenance has been resolved quickly however complaints on utility company is ignored. We've raised several and they simply fall silent. The poor management of this is the number one reason we are leaving given the costs are 4X the average in the London
Please share one thing (or more) which you wish you had known before you moved in:
I would have like to know the average costs by apartment for utilities. We've gone from £65 a month to over £400 on average, and this apartment is smaller than our last.
Facilities
Design
Location
Value
Management
Manager response
Dear Jason, Thanks so much for taking the time to leave us a review. We really appreciate your kind words on our onsite Concierge and Engineering teams and that you enjoy the local amenities of the Canary Wharf Estate. Utility billing is managed by Community Utilities and Vertus have been working closely with this company to improve our resident's experience, including arranging drop in mornings for our residents to meet with and Community Utilities. Thanks again for your feedback and we hope you enjoyed your time living with Vertus. Team Vertus
Posted by
Team Vertus, Team Vertus
Feb 2024
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews
8 Water Street, E14
Ranked 20th out of 25 in Canary Wharf