8 Water Street, E14

Please tell us about the good and bad aspects of living in your local area:

Good selection of local shops, with M&S, Waitrose, Whole Foods , and Morrisons are very close by. Good range of restaurants are available, suiting various occasions, ranging from fine dining to good burgers.

How has the building management responded to any problems or issues you have raised:

Generally very good, but we need to report all request for maintenance via App, It would be more convenient if multiple channels are available, e.g. via email, and/or WhatsApp.

Please share one thing (or more) which you wish you had known before you moved in:

Not all tenants require all furniture provided by Vertus. Vertus seems not flexible in removing some unwanted furniture, as we are asked to move them ourselves and pay for the storage off-site.

Please tell us about the good and bad aspects of living in your local area:

the best part about this building is the location and concierge, they are such a wonderful team of genuine and nice people. Victor, Rob, Heidi, Andrea and everyone in between make the building feel like home. i’ve been here for 5 years and knew i could always rely on them if ever needed

How has the building management responded to any problems or issues you have raised:

my curtain broke once and they fixed it within 36 hours

Please share one thing (or more) which you wish you had known before you moved in:

i wish i had known that the apartment comes with nothing at all. no bedsheets, no kitchen items at all, nothing. so it’s very important to have everything ready beforehand

Please tell us about the good and bad aspects of living in your local area:

Canary wharf is a lively hub and 8 water street is in the very middle of it all. It was the first place I rented out in London and hopefully the last! It has incredible transport links including the Elizabeth line, Jubilee line and DLR.

How has the building management responded to any problems or issues you have raised:

They have addressed it as quickly as possible and have always been helpful

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known details about bed sizes and the fact that they could be different in 2 bedroom apartments

Please tell us about the good and bad aspects of living in your local area:

Amazing variety of shops, restaurants, grocery stores and gyms in the immediate vicinity. The whole estate feels very safe and clean.

How has the building management responded to any problems or issues you have raised:

We had a couple instances of the maintenance people sent by the landlord entering the flat in the morning hours without our permission.

Please share one thing (or more) which you wish you had known before you moved in:

Can’t think of anything to call out. Perhaps energy bills are a bit higher than anticipated but not by much.

Please tell us about the good and bad aspects of living in your local area:

Fantastic access to transit lines. Always new bars, restaurants and shops opening. Plenty of green space. Overall, fantastic place to live.

How has the building management responded to any problems or issues you have raised:

So far all issues we’ve addressed have been resolved.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, nothing specific comes to mind for this section.