8 Water Street, E14

Please tell us about the good and bad aspects of living in your local area:

Great area and locality - safe , clean, great restaurants, bars etc and good shopping. Great for pets too.

How has the building management responded to any problems or issues you have raised:

Always - Umar has been highly receptive and such a pleasant guy to deal with. More people like him - just makes things easy to deal with.

Please share one thing (or more) which you wish you had known before you moved in:

Didn’t realise I could have had furniture removed that I didn’t need!! Also parking for moving in and out is too restrictive - need to be more flexible as stressful enough without the restrictive nature re time etc

Please tell us about the good and bad aspects of living in your local area:

The area (Canary Wharf) is immaculately maintained. There’s a clear sense of pride and care with regular clean-up teams who keep everything spotless. Bins are emptied frequently, the pavements are jet-washed regularly, and you won’t find dog mess or litter anywhere – genuinely impressive for a busy London neighbourhood. The landscaping is also a standout feature. Flower beds are beautifully maintained year-round, and open green spaces are plentiful and perfect for walks or relaxing outdoors. Transport links are nothing short of exceptional. You’ve got the Elizabeth Line, Jubilee Line, DLR, and even the Uber Boat, which makes commuting or getting across London an absolute breeze. Whether you’re heading to the West, Central, City, East and even Heathrow, or enjoying a scenic ride down the Thames, you’re incredibly well connected. I’ve never had a problem with delays or overcrowding – and having this many options is a massive bonus. Local amenities are excellent too. There’s a strong mix of independent shops, cafes, restaurants, and well-known names, so you’re never short of good food, drinks, or convenience shopping. Bars are stylish but not rowdy – the area strikes the perfect balance between vibrancy and calm. On a day-to-day level, living here is peaceful. The presence of private security offers real peace of mind, especially in the evenings, and helps the area feel safe and respected. There’s very little in the way of anti-social behaviour – it feels like a well-managed, community-first environment. Parking is abundantly available for day parking (undergound secure car parks), but high prices for a monthly space, bin collections are reliable, and traffic noise is minimal, even during peak times. All in all, it’s a clean, secure, well-connected place to live with excellent amenities and a really pleasant atmosphere. Couldn’t recommend (the area) more.

How has the building management responded to any problems or issues you have raised:

Unfortunately, this is a mixed review - Umar has been exceptional in dealing with specific maintenance requests, efficient and very polite. However, the building management are useless, not empathetic, ignore you for months on end and not helpful. My windows have not been cleaned more than once in 12 months on one side and on the other side they have NEVER been cleaned since I moved in three years ago. Despite many emails and requests on the landlords in-house app, I have had minimal response from management (they stepped in over Umar). They ignore lots of my emails and seem to not want to clean my windows for some reason!

Please share one thing (or more) which you wish you had known before you moved in:

Management doesn't care about you and they hike the rent up extortionately every opportunity whilst remove services and benefits at the same time - costs more for less,

Please tell us about the good and bad aspects of living in your local area:

Excellent all around. Fully recommend this place. Cozy homey and fully equipped, anyone who plans to stay in the area should fully consider this place. Amazing service and friendly and cozy hospitality.

How has the building management responded to any problems or issues you have raised:

Promptly and fully. Any issues are resolved immediately with full hospitality and understanding. Great place.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. I scrubbed my mind thinking of things but honestly a great place overall.

Please tell us about the good and bad aspects of living in your local area:

Excellent transport links, and a growing neighbourhood vibe with green spaces, and a sense of community that sets it apart from the corporate core of Canary Wharf.

How has the building management responded to any problems or issues you have raised:

The building management has been prompt, attentive, and helpful in resolving any issues quickly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing specific yet. The area and property are quite convenient.

Please tell us about the good and bad aspects of living in your local area:

Right in the middle of everything from a hospitality and transport perspective. 5 minutes from the mall and equal distance to the edge of Canary Wharf and a good old fashioned London pub.

How has the building management responded to any problems or issues you have raised:

Highly responsive, some minor issues on moving in day all handled quickly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

Minor niggle - coffee cups in lounge need to be available 100% of the time.