My partner and I have lived in the Forum for 6 weeks now and have had nothing but an exceptional experience. After struggling for months to find anywhere that ticked all the boxes through sites such as Rightmove and other generic ones, booking viewings with the scraps we could find that nearly ticked half the boxes and then the agents not even turning up, we were told about the Forum. We instantly fell in love and emailed our interest. After being initially told there were currently no lettings we were quickly permitted to cheekily come and see the building and the facilities to our delight. Within another week the first lettings were open and we were speedily and professionally moved through the process of renting which I was new to being a homeowner. Even with issues from the Tenancy Deposit Services, which Jodie quickly rectified without even a second thought and in all honesty were not even her problems to deal with. This act set the tone for the subsequent events in our experience at the Forum. Upon moving in we had a couple of small understandable issues due to the extremely fast turn around to get us in our apartment which were rectified by Harpreet and the team before we had even gotten home from work. I feel that Harpreet has superseded any expectations I had of a residential manager from what my friend’s and partner’s experiences had been up until now. He goes the extra mile at any opportunity and you can see that he truly cares about your experience and stay at the Forum. He has more than accommodated my needs for parking with electric charging, offering to introduce us to other residents at the Forum for business connections and enquiring to have Sky Q organised for my apartment without any hesitation. We received a newsletter recently that really blew me away with how much thought and attention to detail had gone into it. You could really tell the time and love that had gone into it as I would never normally give them the time of day. Overall I could not recommend the Forum enough. I run a large company and if my staff acted the way that Harpreet and his team do I would be very proud.

The Forum is quite new building with 1 bedroom, 2 bedroom or 3 bedroom apartments in the city centre. The location is definitely one of the best features of this building. Another feature would be lobby with coffee machine which is free to use for all tenants, comfortable arm chairs and plenty of room for those who work from home. There are 3 exterior spaces: rooftop, outdoor lounge and pet area. From the rooftop, you have amazing view either on city centre or Birmingham suburbs on the other side, but it is open only until 11 pm. Outdoor lounge has pizza oven and grill, but you have to be prepared to pay a fee if you would like to use them. I have 1 bedroom apartment which is on the ground floor. It is quite spacious and it has amazing terrace. The apartment was furnished with very stylish furniture and it was all i needed in the beginning.

The flats are spacious, and has a modern style throughout. I love the wooden floor through the property, but it has a mate finish, and I think the floor should have more shine to align with the modern style of the flat.
The building management is very helpful, they promptly respond to any queries/complaints. Some of the services are managed by 3rd party companies such as the emergencies for the boiler, and these 3rd party companies do not have the same standards as the building management. The staff at the reception are very friendly, and willing to help with any issues. The facilities are very good, the new reception area looks exquisite, with natural plants (even on the wall), books to read, tables, coffee machine (it’s a disappointment that tea is not available) and only one pool table, I believe for the number of residents here there should be at least 2 table or one more table game as everytime I go there the pool table is occupied. All the parcels are delivered straight to the reception, we should receive an email from the reception/management letting us know that our parcel has arrived, as sometimes depending on the company that deliveres our parcels, we do not receive any communication that the parcel has been delivered. I’m not found of the entry system we have, it’s very annoying that we need to take the stairs or elevator to pick friend and family, the visitors should be able to enter up the at least the flat’s floor and ofcourse with all the buzzing system we have in place. There is a lovely garden area with artificial grass, lovely for kids, but I don’t visit it as often because there is not a direct entrance for me to access the space, it takes me too long to get there so not very practical for me and my daughter (2 years old). In general I’m happy with the facilities and building management.

This building has its own gym, with sufficient equipment and most of the time very quiet. I never used the communal lounge but it looks cozy, and they also have a barbecue area for use, which is nice if you have friends over. And the free coffee machine is quite nice. The dog run area also has facilities for the dogs to play with although area is bit small, so more suitable for small dogs. The WiFi in each apartment is fairly quick. The worse part of the building might be the bin store, it’s always messy with rubbish spilled onto the floor, flies everywhere, and there is only one recycling bin for the entire building, which gets full very quickly. And recycling and general waste are always placed in the wrong bins. Rent is increasing drastically like everywhere else in Birmingham, there is also additional cost to living with pets, when they hike the rent up again in the future, it may not be too worth it to live here anymore despite all the nice facilities they have.