Broadside, M4

Please tell us about the good and bad aspects of living in your local area:

I LOVE the area. Convenient mini supermarkets with bigger one only approx 15 min walk away. Lots of bars and NQ on your doorstop. I don’t get public transport as everything is in walking distance for me. Don’t drive so can’t comment on parking. Unfortunately there are lots of works that start early so it’s normally quite noisy in the flat, especially if WFH.

How has the building management responded to any problems or issues you have raised:

Very poor. emails never get answered and issues never get sorted. We have raised multiple and it’s like pulling teeth having someone come out to look at it and actually solve the issue (not so much the contractors but the team dealing with the requests)

Please share one thing (or more) which you wish you had known before you moved in:

Poor responses from concierge team, bill provider automatic/expensive and you don’t get to choose.

Please tell us about the good and bad aspects of living in your local area:

I love where I live although it’s just very expensive and I can’t really afford to do a great deal outside of paying for parking and rent

How has the building management responded to any problems or issues you have raised:

Professionally and very effectively - honestly can’t fault th staff.

Please share one thing (or more) which you wish you had known before you moved in:

The leaking roof that spills water into our wardrobe which weve reported and the pipes that have burst

Please tell us about the good and bad aspects of living in your local area:

Living in Broadside is beneficial for those who value to the ease of being in the city centre without so much of the noise. Though you hear the sirens, it’s not nearly as bad as other blocks of flats. The area generally feels safe and there are usually people around during all times of the day. Piccadilly Gardens is only a 10 minute walk away, making getting around Manchester very convenient(whether by tram or bus!). Many bars and restaurants are up to 30 minutes walk away, making going out with friends and family very easy! Though most of the food shops are in the centre, there’s a very convenient Tesco Express opposite the flats and co-ops nearby. The underground parking appears very secure, though my parking spot costs £170 pcm. It’s not difficult to get onto the main roads however, with current construction, it’s been quite inconvenient to get in and out of the underground car park with fencing and construction vehicles right next to Cross Keys Car Park. The bin room is located underground, next to the car park- the smell is confined to this room and there is no garage smell in the car park/ lifts/ communal areas. Communal areas in Broadside include the Courtyard and the Terraces- this includes a party room in block A and a fitness suite in block B. The party room and fitness suite can be booked out, with the party room featuring a small kitchen, large tv and comfortable seating. The fitness suite has spin bikes, weights and yoga mats, with a tv and floor to ceiling mirrors. Residents have access to both blocks’ terraces. Everyone I have met here is very friendly and I feel safe living here.

How has the building management responded to any problems or issues you have raised:

The property is well maintained and issues are resolved in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how warm the flat can get! Even in winter, with no heating on, it can still be very warm (21 degrees Celsius) inside the flat.

Please tell us about the good and bad aspects of living in your local area:

The studio is very basic, this could definitely be better and the empty area underneath block A has been vacant and empty for years.

How has the building management responded to any problems or issues you have raised:

Yes, sometimes can take longer than expected for an engineer or maintenance to come and fix things, but concierge are good with helping

Please share one thing (or more) which you wish you had known before you moved in:

That the proposed gym in the empty space would not actually be sorted after several years

Please tell us about the good and bad aspects of living in your local area:

There is some noise coming from works outside but we have been given updates about these. I was told there would be a gym as well as the fitness studio in the first year of me moving here but I am yet to see this. The events are great and the staff are amazing. I’ve had two issues whilst living here and they’ve been fixed or rectified pretty much immediately.

How has the building management responded to any problems or issues you have raised:

I was locked in my room once and a lock smith was here within an hour. I also needed the hob replacing and this was done the same week.

Please share one thing (or more) which you wish you had known before you moved in:

That the gym wouldn’t have been ready. Other than that I think I’m pretty happy