Please tell us about the good and bad aspects of living in your local area:

Excellent overall, very close to city centre, transport links, shops and restaurants etc. Parking availability is an issue, but probably similar in most city centre rentals

How has the building management responded to any problems or issues you have raised:

I have had an issue with WiFi one time and it was fixed quickly (within 24 hours). I have had issues with water temperature and pressure in the shower, that was also fixed very quickly with a replacement shower head.

Please share one thing (or more) which you wish you had known before you moved in:

Rooftop closure time is 10pm each day. WiFi has 2.4ghz and 5ghz options and better to use the 5 for most things, but some of my devices only capable of connecting to the 2.4, which is sometimes a bit slower.

Please tell us about the good and bad aspects of living in your local area:

On the edge of the shopping centre of Manchester city, it is very convenient to navigate around town and buses are close by. Traffic can be busy and certain junctions don't leave pedestrians much time to cross in the immediate area but otherwise it is fine to get around. Occasionally on weekend nights yelling can be heard by people enjoying the nightlife nearby even with windows closed, however it is infrequent. Bin collection is good, and there are plenty of bin varieties to access. There is both public and private parking available on-site for an extra monthly fee which has been worth the cost. There has been continuous construction which has also caused noise previously on the main road and is currently causing some restricted access to the back parking area. There are many shops, cafes, bars, and restaurants all within walking distance. Buses, tram and train services are all easy to get to and use.

How has the building management responded to any problems or issues you have raised:

On day 1 we had some initial issues with one of the wardrobe doors being off its runner, the kickboard in the kitchen having fallen off, and the fridge smelling quite bad. The maintenance staff very promptly responded, fixing the door and kickboard, and cleaning the fridge and letting it air out. Later we also had some of the bathroom light bulbs die, which were quickly replaced, and we also had an issue with the washing machine's circuit board which was replaced with the staff already expecting that to be the issue and having the parts prepared which we were very impressed and grateful for the excellent service.

Please share one thing (or more) which you wish you had known before you moved in:

The bed is not particularly comfortable, and could have really benefitted from a style that was raised or had storage built in. Occasionally the main bathroom does have a bit of an off smell without personal use, this is presumably from the pipes/drainage. The juliet balcony is useful for ventilation but catches wind easily, and unfortunately the design of it is not ideal for a cat-owner as there are spaces where they could squeeze through which would be unsafe so access needs to be restricted meaning we can't have it open fully.

Please tell us about the good and bad aspects of living in your local area:

New Street Station and several bus stops are only a few minutes away on foot, making public transport highly convenient. The local area has a great selection of shops, restaurants, and bars, all within walking distance. The local neighbourhood feels safe and the local community is friendly.

How has the building management responded to any problems or issues you have raised:

Yes! The Building management is top tier, very responsive especially Kary! Everything was solved quickly, professionally and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

You will get what you see to be honest! And I was extremely pleased with everything from the first viewing day

Please tell us about the good and bad aspects of living in your local area:

The forum is at the city centre with easy access and a close range to shopping centres such as bull ring. The bin collections were good despite strikes in the area and issues of anti-social behaviour were addressed by the property management team

How has the building management responded to any problems or issues you have raised:

They would respond to my emails and action problems and issues raised.

Please share one thing (or more) which you wish you had known before you moved in:

The turning was expected to change from when I moved in and I would have appreciated it if I could see the exact conditions as I ended up raising an issue on chairs which I didn’t see on viewing and they were not up to the standard I had expected but this was minor

Please tell us about the good and bad aspects of living in your local area:

There are no bad aspects of living in this area - location is very central with good transport links and and easy access to the shops and restaurants.

How has the building management responded to any problems or issues you have raised:

The building management responds to all problems incredibly fast and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

The most important insight is that you need to pick your parking spot wisely.