Touchstone

3324.60
Company image for Touchstone
Company image for Touchstone
Company image for Touchstone
Company logo for Touchstone

Touchstone

Asks for reviews – good or bad

Company

  • Website: www.touchstoneresi.co.uk

  • No. of developments: 6

  • Development locations: West London, East London, North West England, South East England, West Midlands

HomeViews Awards

  • 5 Excellence Awards

  • 5 Design Awards

  • 5 Facilities Awards

  • 5 Location Awards

  • 4 Management Awards

  • 3 Value Awards

This company is rated 5.00 out of 5.00.
5

"The community at the forum is great too - I have made many friends since moving in"

Kieran DThe Forum, B5

This company is rated 5.00 out of 5.00.
5

"They've been really great and prompt whenever we've been in touch."

NicholasEast Wick + Sweetwater, E20

This company is rated 5.00 out of 5.00.
5

"The development is always kept clean, Aakifah and her team are very friendly..."

A MohamedHoward Court, HP11

Developments by Touchstone

Viewing 1-5 out of 6

Development image of The Forum, B5
Rental Only
Award Winner 2024

The Forum, B5

Award winner 2024

4.57

4.57

(152 reviews)

£850-£1,410 pcm

1, 2 beds

The Forum features a range of studio, one and two-bedroom apartments to rent in the heart of Birmingham's Southside district. There are a variety of resident facilities available on site, which include a gym, rooftop terrace, communal lounge and landscaped terrace with a pizza oven and BBQ facilities, together with a dedicated on-site concierge team to cater to your needs. The Bullring, Selfridges and Grand Central are only a short stroll away and Birmingham's New Street station is a 5-minute walk away.
10th

Ranked 10th out of 40 in Birmingham

View development
Development image of Howard Court, HP11
Rental Only
Award Winner 2024

Howard Court, HP11

Award winner 2024

4.68

4.68

(115 reviews)

£1,140-£2,225 pcm

Studios, 1, 2 beds

Howard Court offers a variety of studio to 2-bedroom apartments to rent. Located in High Wycombe, the development also consists of a landscaped courtyard, a concierge and a pet friendly policy. The development is well connected with High Wycombe station within walking distance, which will take commuters into central London in only 26 minutes.
2nd

Ranked 2nd out of 24 in Buckinghamshire

View development
Development image of The Blockhouse, BN1
Rental Only
Award Winner 2024

The Blockhouse, BN1

Award winner 2024

4.69

4.69

(34 reviews)

£1,550-£2,600 pcm

1, 2, 3 beds

The Blockhouse is situated in the heart of Brighton, with 1, 2 & 3 bedroom apartments and 3 bedroom townhouses available to rent. With flexible tenancies, the option of furnished or unfurnished and a variety of homes and layouts available, renting at The Blockhouse gives you the choice and control to live the way you want.
2nd

Ranked 2nd out of 11 in East Sussex

View development
Development image of Broadside, M4
Rental Only

Broadside, M4

4.29

4.29

(20 reviews)

Broadside is a thriving development of 1, 2, and 3-bedroom apartments to rent located in New Cross. Broadside combines quality interiors and design with a sense of community and a super pet-friendly approach to renting – this is truly a place you can call home! Management was taken over by Touchstone in September 2024.
36th

Ranked 36th out of 66 in Manchester

View development
Development image of Lina House, W3
Rental Only

Lina House, W3

5

5.00

(2 reviews)

Lina House offers apartments to rent in Acton Gardens, just minutes from Acton Town and South Action stations with great transport links across London. Split-level maisonette with private balcony in flats. All units are furnished. Integrated Samsung appliances in the open plan kitchen.

Page 1 of 2

See how residents rate developments by Touchstone

This company is rated 4.60 out of 5.00.
4.6

332 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

6

Developments by Touchstone

Experience

4.6

Value

4.3

Location

4.8

Facilities

4.8

Management

4.4

Design

4.5

Viewing 1-5 out of 332

Jeffrey (Tenant)

Verified Resident

The Forum, B5

Jul 2025

4
4
This is rated 4.00 out of 5.00.
4

Good Experience and Excellent Support from Staff

Jeffrey (Tenant)

Verified Resident

The Forum, B5

Jul 2025

Please tell us about the good and bad aspects of living in your local area:

The local area is generally convenient and student-friendly. There are several shops, restaurants, and cafes within walking distance, offering a variety of options. Public transport links are reliable, with regular buses and trains making it easy to reach the city centre. The neighbourhood is mostly quiet and safe, with clean streets and decent lighting at night. Bin collections are consistent, and I haven’t experienced any anti-social behaviour. One minor downside is the occasional traffic noise during rush hours, but overall it's a pleasant area to live in.

How has the building management responded to any problems or issues you have raised:

The building management has been generally responsive and helpful. Whenever I raised an issue, it was usually addressed within a reasonable time. While not everything was resolved immediately, the team – especially Kary – always followed up and made an effort to assist. Overall, I’m satisfied with how things were handled.

Please share one thing (or more) which you wish you had known before you moved in:

Also, the heating system can take a little time to get used to, especially during the colder months. I would recommend new tenants check it properly on the first day. Apart from that, I was pleasantly surprised by how quiet and peaceful the building is—even during exam seasons, it remains a good environment for studying and resting. A tip for new neighbours: be proactive in communicating with the building staff—they are super helpful and responsive, especially Kary!


HomeViews

Manuela A (Tenant)

Verified Resident

The Forum, B5

Jul 2025

5
5
This is rated 5.00 out of 5.00.
5

A Secure, Comfortable, and Convenient Place to Call Home

Manuela A (Tenant)

Verified Resident

The Forum, B5

Jul 2025

Please tell us about the good and bad aspects of living in your local area:

I’ve really enjoyed living in this apartment. The location is super convenient and easily accessible to town, which makes commuting and errands so much easier. The security here is top-notch. It’s clear they take residents’ safety seriously, which gives real peace of mind.

How has the building management responded to any problems or issues you have raised:

The building management has been responsive and professional whenever I’ve raised any issues. They address concerns promptly and communicate clearly throughout the process, which really shows their commitment to maintaining a high standard of living for residents.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in was the actual gym opening hours. I was initially informed by the previous management team that it would be accessible earlier in the mornings, but that turned out not to be the case. It was a bit disappointing at first, but aside from that, everything else has met my expectations and I’ve been very happy living here.


HomeViews

Chengzhe (Tenant)

Verified Resident

The Forum, B5

Jul 2025

5
5
This is rated 5.00 out of 5.00.
5

A Well-Managed and Comfortable Place to Live

Chengzhe (Tenant)

Verified Resident

The Forum, B5

Jul 2025

Please tell us about the good and bad aspects of living in your local area:

The local area is vibrant and very well connected. There are plenty of nearby supermarkets, cafés, and restaurants within walking distance, which makes everyday living very convenient. Public transport options are excellent, with multiple bus routes and a nearby train station. The area feels safe, and there are several green spaces for walking and relaxing. Occasionally, bin collection delays happen during holidays, but it’s usually well managed. Overall, it's a pleasant and lively neighbourhood.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive and helpful whenever I’ve had a problem. They typically reply within a day or two and take action efficiently. In particular, Kary has been exceptionally kind and supportive—she truly goes above and beyond to help residents and makes the process feel personal and smooth.

Please share one thing (or more) which you wish you had known before you moved in:

One pleasant surprise was how quiet and well-maintained the building is. It’s also worth knowing that the management team is very approachable, especially Kary, who is incredibly kind and helpful. If you ever have any issues, you’re in good hands. Also, getting to know your neighbors early can make the experience even more enjoyable.


HomeViews

Stavrianna G (Tenant)

Verified Resident

The Forum, B5

Jun 2025

5
5
This is rated 5.00 out of 5.00.
5

The Forum is a very well equipped building with wonderful common areas

Stavrianna G (Tenant)

Verified Resident

The Forum, B5

Jun 2025

Please tell us about the good and bad aspects of living in your local area:

The Forum is in a superb location within short walking distance to the two main train stations, namely New Street and Moor Street. Even for slow walkers like myself it won't take more than 10 minutes. It does lack proximity to bigger super markets, only local stores are in close walking distance, but this can be sorted if one does bigger grossery shopping or gets deliveries. It is in a very vibrant area of Birmingham, next to bars and restaurants, sometimes it's true too vibrant, however this mostly happens in weekends and days off. The location is really great, the proof is that I haven't changed for the whole duration of my stay in Birmingham (six years)

How has the building management responded to any problems or issues you have raised:

The building management always responds to problems or issues I have raised through the years and they make sure those are get sorted in the less possible time.

Please share one thing (or more) which you wish you had known before you moved in:

I can't say that I came up to something that I wish I had known before, except for the fact that I'm a smoker and I didn't know that the only place to be able to smoke was out in the street, rain or shine (mostly rain and wind). So if anyone is a smoker, they should take that into consideration. Smoking is strictly forbidden in the premises, also in outer spaces. Another tip that I could give, is to be careful with how many things you accumulate, as the storage spaces are limited.


HomeViews

KW Chan (Tenant)

Verified Resident

The Forum, B5

Jun 2025

5
5
This is rated 5.00 out of 5.00.
5

My Home in The Forum

KW Chan (Tenant)

Verified Resident

The Forum, B5

Jun 2025

Please tell us about the good and bad aspects of living in your local area:

The property is located in the heart of the city centre and is easily accessible to major transport hubs like coach station and train stations as well as shopping malls. Plenty of nice restaurants and supermarkets nearby enabling a convenient and relaxing living here.

How has the building management responded to any problems or issues you have raised:

The building management team is very helpful especially Kary who is always kind and responsive and resolving our reported problems. Very good experience in dealing with her in renewing our tenant contracts - prompt and considerate. recommendations have been provided throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

Car park availabity is limited so should discuss with the property management team in prior.

Review image for review 105bb8a7-8fd6-429a-916e-bdbb13626c63
Review image for review 105bb8a7-8fd6-429a-916e-bdbb13626c63

HomeViews

Page 1 of 67

These reviews are the subjective opinion of a HomeViews user and not of HomeViews