Touchstone

Founded in 1988, Touchstone is a property management company. It is backed by Places for People Group, one of the largest regeneration, development and property management business in the UK. Touchstone manages properties across the UK, including London and Edinburgh.

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Touchstone

Asks for reviews – good or bad

Company

  • Website: www.touchstoneresi.co.uk

  • No. of developments: 5

  • Development locations: West London, East London, South East England, West Midlands

Homeviews Awards

  • 6 Excellence Awards

  • 6 Design Awards

  • 6 Facilities Awards

  • 6 Location Awards

  • 3 Value Awards

  • 5 Management Awards

"They've been really great and prompt whenever we've been in touch."

NicholasEast Wick + Sweetwater, E20

"The development is always kept clean, Aakifah and her team are very friendly..."

A MohamedHoward Court, HP11

"The community at the forum is great too - I have made many friends since moving in"

Kieran DThe Forum, B5

Developments by Touchstone

Viewing 1-5 out of 5

Development image of The Forum, B5
Rental Only
Award Winner 2024

The Forum, B5

4.47

(119 reviews)

£850-£1,410 pcm

1, 2 beds

View development
Development image of Howard Court, HP11
Rental Only
Award Winner 2024

Howard Court, HP11

4.62

(98 reviews)

£1,115-£2,165 pcm

Studios, 1, 2 beds

View development
Development image of The Blockhouse, BN1
Rental Only

The Blockhouse, BN1

4.75

(4 reviews)

£1,550-£2,600 pcm

1, 2, 3 beds

Development image of Lina House, W3
Rental Only

Lina House, W3

Development image of East Wick + Sweetwater, E20
Rental Only

East Wick + Sweetwater, E20

3.85

(8 reviews)

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Latest Reviews

4.53

229 total reviews

Stats

Overall

4.48

Facilities

4.40

Design

4.51

Location

4.81

Value

4.24

Management

4.32

Viewing 1-5 out of 229
A great place to live, worth the price

CH (Tenant)

Verified Resident

Howard Court, HP11

Jul 2024

It has a central court with plenty of open space, easy to access handyman for any issues that may pop up in flat, the facilities are generally kept very clean. Parking at Howard court is good, but may be unavailable as plenty of people want reserved parking

Please tell us about the good and bad aspects of living in your local area:

Directly opposite to the mall, good access to grocery shops, restaurants. Not much traffic noise can be heard from the flats.

How has the building management responded to any problems or issues you have raised:

Quickly and efficiently via WhatsApp, easy to access handyman

Please share one thing (or more) which you wish you had known before you moved in:

Limited parking availability - will have to request early on in tenancy/ask about availability long before moving in

5

Facilities

5

Design

5

Location

5

Value

5

Management


Management is nice and helpful

A Cheng (Tenant)

Verified Resident

Howard Court, HP11

Jul 2024

Management is nice and helpful facilities are new and well maintained weekly clean of hallways and elevators. The design is modern and very clean. Free drinks at receptions which you can use to work and there is a free gym with occassiinal classes and a kitchen to use for dinner parties

Please tell us about the good and bad aspects of living in your local area:

Parking is good. Right infront of the town mall with range of dining options and shopping options at your doorstep

How has the building management responded to any problems or issues you have raised:

Very helpful and prompt. They arrange to fix your problem as soon as they can which is amazing

Please share one thing (or more) which you wish you had known before you moved in:

New build development and friendly staff and continuined development of property

5

Facilities

5

Design

5

Location

5

Value

5

Management


Very pleased tenant!

Latoya MH (Tenant)

Verified Resident

Howard Court, HP11

Jul 2024

We have not had any issues with Howard Court since moving in last October. The service has been excellent and the location is ideal. The communal spaces are always clean and all the little perks - coffee, drinks, seasonal decor, gym, Concierge team have been a nice touch!

Please tell us about the good and bad aspects of living in your local area:

The location is perfect. No noise. The mall is just opposite and the train station is a ten minute walk.

How has the building management responded to any problems or issues you have raised:

Yes. All issues are addressed quickly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

I think the information provided was pretty comprehensive.

5

Facilities

5

Design

5

Location

5

Value

5

Management


Attractive building and welcoming interior

Jojo D (Tenant)

Verified Resident

Howard Court, HP11

Jul 2024

Attractive building and welcoming interior. The co working space is very nice and there’s a gym and yoga studio space. The concierge service is very helpful and the staff are friendly and always welcoming. There is also outdoor space which is nice on a sunny day.

Please tell us about the good and bad aspects of living in your local area:

Good access to Eden shopping centre and close to train station. Road noise is a problem. Parking is provided.

How has the building management responded to any problems or issues you have raised:

They do respond to tickets raised but not always very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

It’s a very comfortable place to live but quite a loud area.

5

Facilities

5

Design

5

Location

5

Value

5

Management


A great place to live

Scott (Tenant)

Verified Resident

Howard Court, HP11

Jul 2024

The development is lovely. Very modern and well decorated. The building is well insulated - heating is only needed in the height of winter. It’s great having the concierge service to accept mail. You never miss a delivery (or if you do it’s the courier being silly)

Please tell us about the good and bad aspects of living in your local area:

The location is extremely convenient in the middle of the town right beside the gym and the Eden Center. It is very quick to get to London. The local road noise can get ridiculous (loud exploding exhausts).

How has the building management responded to any problems or issues you have raised:

There was a leak in a communal area. It took longer than expected to fix but it absolutely did get fixed.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how loud the area was. This is only a problem for apartments at road level.

5

Facilities

5

Design

5

Location

5

Value

5

Management


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews